Phoenix self storage at 15785 S Desert Foothills Pkwy
- Current Customer: (480) 757-6625
- New Customer:
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Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8899
Directions
Intersections/Landmarks
S Desert Foothills Pkwy and E Chandler Blvd
Directions from the North
Drive south on I-10 S. Take Exit 160. Turn right onto E Chandler Blvd. Turn left to stay on E Chandler Blvd. Turn left onto E Marketplace SE. Turn right onto S Desert Foothills Pkwy. Our facility will be on your right.
Directions from the South
Drive north on I-10 S. Take Exit 160. Turn left onto Chandler Blvd. Turn left to stay on E Chandler Blvd. Turn left onto E Marketplace SE. Turn right onto S Desert Foothills Pkwy. Our facility will be on your right.
Directions from the East
Drive west on Chandler Blvd. Pass S 24th St and continue west. Turn left onto E Marketplace SE. Turn right onto S Desert Foothills Pkwy. Our facility will be on your right.
Directions from the West
Drive east on Chandler Blvd. Turn right onto E Marketplace SE. Turn left onto S Desert Foothills Pkwy. Our facility will be on your right.
Frequently Asked Questions at 15785 S Desert Foothills Pkwy
Are storage units climate controlled at 15785 S Desert Foothills Pkwy?
Are there restrictions on what I can put in a storage unit at 15785 S Desert Foothills Pkwy?
Can I rent a storage unit for 1 month at 15785 S Desert Foothills Pkwy?
Can I visit my storage unit after hours at 15785 S Desert Foothills Pkwy?
What size padlock should I use for storage unit at 15785 S Desert Foothills Pkwy?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
June 29, 2022
David A.
Posted On Google
Very clean facility it was better looking than the pictures I am very pleased to see that my belongings are kept safe and bug free from everything I would recommend this Extra Space Storage to my friends and family I give it 100% as well costumer service so I apologize for the couple that are running the facility for going out there way to show me we're my unit was and to locate my lock so thanks again...
Response from Extra Space Storage (6/30/2022)
Thank you for your feedback, David! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 25, 2022
Echo G.
Posted On Google
The staff here are absolutely amazing! I would 10/10 recommend this place based on the staff alone. James and PJ are super amazing people, and very understanding. If you’re a member of the LGBTQ+ community this is the place to go! ?? Thanks y’all for everything! Love, peace, and taco grease, -Echo G.
Response from Extra Space Storage (6/26/2022)
Hi Echo. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with James and PJ. Don't hesitate to reach out to us at 888-storage if you need anything!
June 14, 2022
Hutton P.
Posted On Google
Great storage facility. Very caring, helpful and efficient management!
Response from Extra Space Storage (6/15/2022)
Thank you for the great rating, Hutton. We're glad our team was caring, helpful, and efficient! Our team is here to serve you, so give us a call at (480) 719-6533 if you need any future assistance.
June 14, 2022
Bjofford7
Posted On Google
Store manager went above and beyond to make things work out and show us the place. Very clean secure and organized facility
Response from Extra Space Storage (6/15/2022)
Thank you for your review, Bjofford7! Providing renters with clean, organized, and secure facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.
June 9, 2022
lisa e.
Posted On Google
I don’t do many reviews but this one is an exception. Barbara is the best. She is so down to earth and made the process so easy and you want to be her best friend. Barbara and I will be good friends. Y’all better treat her good and keep her employed forever. Don’t find many customer service people with her integrity and desire to help.
Response from Extra Space Storage (6/10/2022)
We think Barbara is great too! Thanks for the positive review, Lisa. We're glad she is so down to earth and made the process so easy. We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything.
June 5, 2022
Kelly M.
Posted On Google
So my story is this. I was in a VERY last minute rush to get moved out of my home and was in desperate need of storage. I jumped online and googled storage near me and a few places popped up. I started reading reviews for this Extra Space location and kept reading the BEST reviews for this very popular and very loved young lady named Barb. So I decided to stop by, explain my situation…tears and all…and there was The infamous Barb. While there are a million things I could say or a novel I could write…the bottom line is, Barb has been such a bright light during a very difficult time for me. She has gone WAY above and beyond to help me with ANY and EVERYTHING I needed to get this project accomplished. The first day I was in there getting units reserved the phone would ring and she would answer “who do I have the pleasure of speaking with” and the thing is…you can REALLY tell she GENUINELY feels that way about people! She LOVES to help and she is one of the very best I’ve ever seen do what she does. She is the QUEEN of customer service! I’d give a million stars for Barb if I could??????????????????????
Response from Extra Space Storage (6/6/2022)
Thanks for the awesome review, Kelly! We work hard to meet the expectations of our customers, and we're happy to hear Barb hit the mark for you! It's great to know she has been kind, accommodating, genuine, and able to go above and beyond to meet your storage needs, Kelly. We appreciate your kind words. Don't hesitate to stop by the office or contact us at (480) 719-6533 if you need anything.
May 30, 2022
Marquel M.
Posted On Google
Great customer service!
Response from Extra Space Storage (5/30/2022)
Thanks for the awesome review, Marquel! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (480) 719-6533 if you need anything.
May 24, 2022
Ralaun K.
Posted On Google
Barbara is a Great person all around. Helped me every time i called and showed up. Don’t know what I would have done without her help.
Response from Extra Space Storage (5/25/2022)
Thank you for the kind review, Ralaun. We're glad Barbara was able to help! Our team is here to serve you, so give us a call at (480) 719-6533 if you need any future assistance.
May 13, 2022
Daniel E.
Posted On Google
Barbara Hayes, the Store Manager at the 15785 S Desert Foothills PW, Phoenix, AZ, has given me outstanding and very professional help since I first met her seeking a storage unit matching my needs. Thank You, Barbara, for helping me in such a kind and professional way! Daniel E. Short
Response from Extra Space Storage (5/13/2022)
Hi Daniel E., Thank you for taking the time to leave your review! We pride ourselves on having an outstanding, professional staff, so we are thrilled to hear that you had such a positive experience renting with Barbara at our Phoenix location! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
April 29, 2022
David A.
Posted On Google
This place is sterile like a hospital.
Response from Extra Space Storage (4/30/2022)
Thank you, David, for the 5-star rating! We pride ourselves on keeping our storage facility clean and are thrilled to hear your experience reflects that! As always, give us a call at 888-storage if you need anything.
April 23, 2022
Sally M.
Posted On Google
Facilities are very clean and hallways are well lit. Staff is very friendly and accommodating. Website was very easy to use. A top notch storage facility that I will use again. Thank you to Barbara, the manager, for being so accommodating.
Response from Extra Space Storage (4/22/2022)
Thank you for the review, Sally! We pride ourselves on having a friendly, accommodating staff and are so happy Barbara was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 22, 2022
Rick S.
Posted On Google
I hate storage facilities. This one was clean and had plenty of carts for the customers to use. But the best part for me was Barbara Hayes. A-1 customer service and when she heard my voice in the hallway she recognized it from our phone conversation and greeted me with a warm hello. At the end of the day it's a box to put our college kid's stuff in. But the customer service will keep me coming back.
Response from Extra Space Storage (4/22/2022)
Thank you for the kind words, Rick! We're committed to providing excellent customer service and clean facilities. We're glad Barbara Hayes heard your voice in the hallway, recognized it from your phone conversation, and greeted you with a warm hello. Don’t hesitate to reach out if you need anything at 888-STORAGE.
April 20, 2022
chimaeraSPK
Posted On Google
This was my first ever storage unit experience and the process was easy. The location is clean and thankfully my 10 X 5 unit had enough space for all my things. The only recommendation I would give is to give customers the option to specify their lease start date when reserving a unit online. I ended up reserving 01/04, but really needed the 01/09 date and the process of canceling the reservation and then reserving the unit again was too convoluted. However, that didn't detract from my overall experience as everything else was smooth. Update 04/20/2022: I'm removing one star due to an unexpected rate increase after 4 months of using a unit. I don't recall the initial price I signed up for being a promotional price. I redid the sign up process to see if I missed something initially and there was nothing there indicating my monthly cost would increase. I won't bicker further anyhow as I only have a couple more months before I move my items out. However, it would've been nice to have transparency, so folks aren't caught by surprise.
Response from Extra Space Storage (1/10/2022)
Hi Chimaeraspk, thank you for the feedback. We're sorry to hear you were not notified that your rate is not locked in for your entire stay with us. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please feel free to contact us at (480) 719-6533 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
April 18, 2022
Lucille G.
Posted On Google
From beginning to end, everything went very smoothly!
Response from Extra Space Storage (4/19/2022)
Thank you for the excellent rating, Lucille! We're happy we were able to provide a smooth rental experience. Reach out to us at 888-storage whenever you need us!
April 7, 2022
Warren L.
Posted On Google
The Auwatukee location in Phoenix is conveniently located with new storage units. Barbara Hayes, the Manager, was extremely helpful, recommending a unit that met our needs while guiding us through the rental process.
Response from Extra Space Storage (4/7/2022)
Thanks, Warren! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad Barbara Hayes was extremely helpful. Stop by our office if you need anything in the future!
April 5, 2022
Patricia R.
Posted On Google
The manager Barbara is amazing and very professional. She made sure I had all I needed for a smooth transition into my storage unit. The building and property was nice and clean as well. Love this location!! I recommend her for employee and manager of the month. Thank you so very much, Patricia R
Response from Extra Space Storage (4/5/2022)
Thank you for taking the time to leave your review, Patricia! We're so happy to hear Barbara was able to make your rental process as smooth as can be! It's wonderful to know our property was clean and nice. Thank you for your kind words. Give us a call at (480) 719-6533 if you need any future assistance.
March 4, 2022
Barry R.
Posted On Google
This place is great. Always clean units and facilities overall. Would recommend to anyone looking for a storage unit. Staff is always super friendly and willing to help if you fall behind on your unit. The new manager is very kind and easy to talk to.
Response from Extra Space Storage (3/5/2022)
Hi Barry, Thanks so much for your review! We know our customers value clean facilities and friendly staff so we do our best to provide that! We are happy to hear our team was very kind and easy to talk to. We are so grateful for your kind words. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
February 28, 2022
Andre R.
Posted On Google
I went in to look at some storage units. I really had no idea what I needed, but Barbara was very informative, patient and kind.
Response from Extra Space Storage (2/28/2022)
Hi Andre, Thanks so much for your awesome review! We are so happy to hear Barbara was very informative, patient, and kind. We value you as a customer and are happy to assist you with any further storage needs! Give us a call at 888-storage or stop by the office if you need anything!
February 26, 2022
DARYL W.
Posted On Google
Relocating to Arizona in need of storage space for household goods. Came across this facility met with Barbara Hayes. She was knowledge and enthusiastic about its features and benefits. I could have just read the amenities however with Barbara given me a grand tour of the facility: she was thoughtful and helpful. She is a talker and if you have doubt about securing storage anywhere else, she make you feel like it home. Let’s Go Barbara!
Response from Extra Space Storage (2/26/2022)
Hi Daryl, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Barbara! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 25, 2022
Bob F.
Posted On Google
Extremely convenient, and clean with a top notch staff. I highly recommend Extra Space Storage!!!
Response from Extra Space Storage (2/25/2022)
Thanks for the kind words, Bob! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (480) 719-6533 if you need anything.