Phoenix self storage at 15626 N Cave Creek Rd

Very helpful ,polite ,and welcoming ;nice clean spacious units, and manager is grate!

Amazing experience!

Friendly..knowledgeable staff..very clean property..highly recommend

Great storage place. Very clean! Merry Christmas!

Kim was amazing. She is super helpful. Best interaction I have had with a storage facility.

Kim was absolutely incredible! I accidentally scheduled my unit at the incorrect location and was able to call and cancel it there with just a phone call! I then was able to schedule at the correct location with all of Kim’s help. SUPER easy process & was out in less than 10 minutes with my new unit!

Angel from Extra Space Storage called me up & was very pleasant & Helpful along with Understanding my Situation. Since I never received any mail due to address on my license isn’t where I presently reside. I didn’t receive letter on price being increased. Angel waived $44 increase just one time . She made me feel at Ease & helped me save money & informed me I have a week to pay. Which was very comforting. Everything is going up in price: homes, spy’s.gas, food & even storage facilities? Angel actually explained everything in Articulate detail where all the info was easy to comprehend. I feel that Extra Space Storage cares more about me keeping my unit instead of my things going up for Auction.

Spooktacular savings and great customer service. Happy Halloween ??

This company is the best! They make it so easy to rent.

Caitrin was wonderful. They you for breaking everything down for me. It was our first time getting a storage unit and I thought it was going to be stressful but caitrin explained everything and was super helpful. We were in and out within minutes. Thank you for a great experience !

Facility exceptionally clean, has alarm system for each unit, and the property manager was incredibly helpful, nice, and professional! I had booked a unit online that upon seeing it I knew it wasn’t going to be larger enough. With a smile, she transferred me to a larger unit, no problem!!

Kim was outstanding and helpful! I’ve been a customer for a couple of years and just upgraded to a larger unit. The process was quick and simple.

Easy rental. Great service.

Kim and the entire staff were so friendly and helpful for my 3 month rental period. I would highly recommend using Extra Storage and their location on Cave Creek in particular.

Honestly, this review is just based on the stuff that is before the big gate that actually let's you back to the storage rooms. I was wanting to try this place out but ended up not doing it. The parking there so that you can go into the office to get one is ridiculous. There is 2 parking space on each side for a total of 4. But they're tiny spaces. I have an Envoy and it was barely able to fit. And having to back out of the space you just parked in is nerve racking since the big gate is right next to the parking. This is not a good location just for that...

Quick and Easy! Forrest was very helpful and made the process smooth.

Great place and friendly staff.

Great customer service and very friendly. Made a last minute life bump turn smoothly!!

Excellent customer service.

So far awesome customer service! I rented a unit over the phone it was super easy! Also when I got to my unit it was very clean and they even provided a lock for my unit! I’m very happy with extra space storage!