James the manager was professional, efficient, and friendly. There was a new employee just starting on her first day (who was very welcoming) and James was able to train her and get me signed up at the same time. I’m never going back to public storage!

Great service. Jhansi Reolanda provided a very pleasant and enjoyable experience. Would definitely recommend.

I reserved a unit online and was called back promptly and I took care of everything over the phone. It took only 10 minutes. I received my contract in my email and eSigned in a matter of seconds. That simple. I went to check out my storage unit and Jun helped me with my lock. Smooth transition. I've already moved stuff in! Jun is very friendly and professional. I highly recommend Extra Space Storage in Concord.

This was the best storage experience! Since I had used ESS before, in another state, and it was fine I figured this one would be the same. For the most part it was the same quality and rental process as others. But this location is far exceeded my expectations especially given some unusual circumstances. The difference is the manager - super nice, easy going, and very helpful.

Worked with Extra Space in Concord for about a year and only had positive experiences. Employees were very carrying and always tried to be helpful! Super recommend!

New management and James seems to be just as good as Shanda was. She will be missed though. Thanks again for the great and personable customer service.

We rented 10'x15' unit from Extra Storage Space. The entire renting process was a breeze. Customer service agent at that time (Mike) was very informative and very helpful in helping us to figure out the size we needed for the things that we had to store. Storage Unit was perfect size for everything we needed to store. Overall customer service experience is amazing. Everyone's so helpful and friendly. Facility is clean and safe. Paying the bills over the phone made it easier as well. We'll definitely rent again with Extra Storage Space when time comes.

Our unit was once broken into before when renters used their own locks. I was contacted immediately. Which I very much appreciated. When we moved our items out there no damage via water or vermin. That was was a pleasant surprise as many items had not been moved in many years. Staff always helpful when contacted.

james was very helpful and knowledgeable of his job! he was informative and made sure he answered all my questions and concerns! i will highly recommend extra space storage for its friendly staff, clean and well maintained property, easy access location and affordability! Thanks, james for all your help!

Just want to give a big Thank you to James at this location. His customer service is amazing and he always goes above and beyond when I’m here needing things. He’s helped me a few times with getting back into my unit I was locked out of, explaining account information and also lending an outlet so I can check if an item I had stored still worked. I know where I’ll be doing business if I ever need storage space again. Extra space storage and James have been nothing but good to me. THANK YOU!

Jhun Reolada is amazing. Showed the unit to me with a smile and got my new unit at a great price! If you need a storage unit, look for Jhun. You won’t regret it.

Fast response, easy reservation and check in. I was able to reserve, rent and move stuff into my unit the same day. Highly recommend.

So far so great. It was easy to sign up online, and I got a call soon after from the very nice- sounding manager James. I didn’t think I had any questions ahead of time, but of course I thought of some while I had him on the phone. :-) He was very helpful!

I have not even visited the facility yet, and reserved the unit online, which was very quick and easy! Almost immediately after renting the unit I was contacted by James the facility Manager, he was very pleasant and informative, he made sure I did not have any questions and offered his assistance when needed. His customer service is outstanding! In this day and age it was very much appreciated and welcomed! Keep it up guys!

James the manager was hella cool .he's straight forward .very helpful and helped facilitate a2nd month free for me.the facility is clean and the unit was perfect for my needs .I have been at other storage facilities and this one stands out as one of the best..it's also right off the freeway and the 10pm Gare time is helpful .thanks again James for all your help

Customer service is the best! Very helpful and go above and beyond

Never rented a storage space before today but James was super helpful and made everything so easy for us. Definitely recommend going to see James in Concord

Very well maintained facility. Gate hours are a plus at 10pm. I always use this storage place when we need one.

James is excellent

Hello Just wanted to give a quick heads up anybody thinking about doing business in storage I'm currently with extra space Storage Weather was the last manager Sandra for the current manager James I have been a great experience Very professional Very friendly Very good communicators Thanks so much for the great work best regards Mike