Fallbrook self storage at 372 W Aviation Rd

i love this place! the two ladies that work here are so nice, and i really appreciate their kindness and helpfulness in dealing with something as stressful as storage! they really go above and beyond to make the process as easy and painless as possible:)

Helena is the absolute best! She goes above and beyond to please everyone she crosses paths with. I would recommend this location to anyone in fallbrook looking for a unit! Her facility is always clean and you never find her without a smile. Just an overall pleasure to deal with!!

Helena was so kind. Her professionalism is outstanding. She's a keeper.

Great facility great staff very warm and friendly. Would highly recommend.

Was serviced by Diana, she was extremely friendly and helpful! Looking forward to continuing business with you!!

Manager is wonderful. Location is super convenient. Price is fair. Using an app on my phone to open gate and to access unit is amazing. Recommend 100%

If you need storage in Fallbrook I recommend Extra Space Storage. Their location is clean with 24 hour surveillance plus you can enter by using your phone even though the office is closed using their app. Helena the office/property Manager is amazing! She’s so kind, helpful and mostly understanding after our home remodel was extended two months. Thanks Helena for all of your help!

Helena is the most caring individual I have ever met. I would recommend this facility again and again!!

The manager here is very friendly, helped my wife and I with our storage needs. Thank you for being so friendly. The place is clean.

Ms. Helena, Was great, polite, and very helpful. She looked for the best deal for us and made this process very easy.

I am extremely happy with my storage experience at Extra Space! It is clean, the grounds are well maintained, the specials on-line are fantastic and the management and customer service is stellar !! Helena is the role model for customer service. Not only does she maintain a positive professional disposition at all times, she is reliable, consistent and extremely hard working. Helena has her hands full with all of us with our various needs, requests and issues, and somehow she is able to offer personal attention to each and everyone of us while keeping guidelines and company policies very clear and understandable. I have my unit near the front, so I get to see her in action quite a bit!! Amongst her many duties, doing her rounds, keeping the site clean and clearing of the reminants and miscellaneous junk often left behind by customers moving out, handling individual needs and complaints, yet she somehow is always able to offer a very friendly hello and quick check on how things are going with you. I moved to Extra Space due to issues with management at my last storage unit and the way in which they handled customer service in regards to reinforcing company policy and property guidelines, and I wanted to be sure I wouldn't encounter a similar experience here. I chose Extra Space, not only due to a great on-line special, but in particular due to Helena's attitude and approach to service, which I appreciated greatly after my last experience. I have had many storage unit experiences over the years, and the one here with Extra Space, for almost 3 years, has been by far my BEST!!

So I called today to get a storage unit and Helena was an absolute gem. She answered all of my questions and helped me get in same day! We even messed up our lock and she totally helped us getting a new one. Thank you Helena!!!

Female Manager is Amazing!!!! As personable as she could possibly be, super friendly, cares about each and everyone of the storage renters. I consider her a friend and someone I want to be more like!!!! So grateful to be here!!! 100

Great service. Clean property, the manager Helena was very kind and through with explaining the new locks to us.

The manager is friendly. I really like the new locks y'all have. All digital.

I've been with Extra Space storage in Fallbrook for much longer than I thought I would. Life has given me ups and downs, as it has with many people especially these days.   Storing our possessions is like storing part of our life along with their memories. From day one, Helena has been the best.  She's professional, friendly and will go out of her way to help when possible.   I definitely recommend Extra Space, Fallbrook because of Helena.

Extra Space Storage is the best place in Fallbrook. There are plenty of places to store in Fallbrook but what brings it over and above is the Manager. Helena is all about her store and making ESS the best it can be and she delivers! Helena is friendly, kind, compassionate, and understanding. Just ask and she will give you her time. It's all about how a place is run ...RIGHT?

Love Extra Space! Management to facility upkeep and accomodations. I recommend Extra Space to all of my friends look for short and long term storage options! Thank you!

Units are very clean, and the staff is incredibly friendly and accommodating. It made a stressful move so much easier! I’m very happy I chose this facility!

Good hours, but a bit on the pricey side for their units new blue tooth entry app and you can pay your bill too on the same app