Huntington Beach self storage at 7531 McFadden Ave

I had an amazing experience here. No one like to have to do paperwork or look at units but Keith really helped me out and took the time to even walk me to my future unit. Very friendly Kind and answered any and all questions that I had. I would recommend going with him if you ever need help! Thanks Keith

Being a storage Aficionado....... my experience here at this facility has me convinced that customer service is not dead. Understanding that a manager has a fine line to walk with giving the customer what they want and protecting their current customers and their belongings. Renters must remember that, and think of the people running that establishment not just MEMEMEMEME!!!! There are other people just as important as You!!! JASMINE GARCIA, the current manager has the difficult task of making everyone smile, a tough job and she has displayed to me the ability to walk that line and I hope that you will let her and her team meet your storage needs while helping her manage her large facility and YOUR stuff!!! It's a two way street, so be helpful and her team will reciprocate in Kind !!!

Jasmine and Isaac are really amazing!!! They helped me transfer to a smaller unit to help me save money. They answered all my questions and concerns. This is the best place for self storage!

Office Manager was awesome! Kept me informed of when a unit opened up that I needed. Very professional, great location just off the 405 and inside units are all climate controlled. Safe, secure, offers packing supplies. Very pleased. Easy online application. Touchless.

This place is great . They have clean facilities and the storage is secure. The managers keep the place clean and patrol the grounds often to keep it secure . I have been renting here for a couple of years now and I can say that I'm satisfied with my overall experience. I hope they can extend the hours beyond 530 - 6 because sometimes there are things I need to take care of at the office like pay bill or get access to account and change pin. Other than that one request, great place , I highly recommend renting here .

Christine was amazing and so incredibly helpful and accommodating! We've used this location multiple times and each time it exceeds our expectations. Thank you Christine and Extra Storage!

Great Service!! Christine and Jasmine made the entire experience of renting space so easy. The place is so clean, temperature controlled and they provide plenty of roll carts. They also have a dumpster for you to easily dispose of things you don't want. I highly recommend Extra Space if you need storage either long or short term. This is the third time that my family has used their facility in Huntington Beach. Thanks Christine and Jasmine for all your help!!??

Great service. The space was clean. Rental options were explained very thoroughly.

I have had my unit since 2016. This particular Extra Space Storage has always appeared clean when I've been there. The staff here is always helpful and if there's a problem, they will do their best to get it resolved. Christine is especially helpful, from finding the returned package with my new keys in it to resolving the issue I had with the new website (the website is another story - the corporation should have left that alone!) AFTER I spent 2 days trying to make my payment (Extra Space's internet was not working properly) and THREE phone calls to "customer service" today, wasting about 30-45 minutes, I finally called my Extra Space directly and CHRISTY SOLVED THE PROBLEM WITHIN 5 MINUTES!!

Only leaving 4 stars as of now because I just moved in but I never have had such a easy seamless transaction with a storage facility. For that fact an online anything with any company. The no contact online lease agreement and transaction method was easy and quick. If their facility is run half as well as their online experience I will be very pleased. Hope this helps you with your choice of rental facilities.

They helped me when I lost my code, didn't know the last name on contract.(I had someone else rent for me. No I.D.) When my card was incorrect, they took away late fees. They work with you. Not against you. Great hours. Very friendly.

Quick, extremely friendly and accommodating, great people great service. Good price! Month to month terms. Jasmine was awesome!

from day 1vthe staff at extra space storage are group of people theyve been nothing but kind polite conciderate and vry helpful and i have no complaints and im glad i chose extra space strge

Absolutely amazing customer service from Christine! We arrived after office hours and realized we didn’t have the right lock for the unit but upon opening the door, saw that there was a brand new cylinder lock set waiting for us. She has made and otherwise stressful experience so much easier and I am extremely appreciative.

I have had a unit here for eight months in the remaining months of not needing a unit Jasmine and Christine have been the caretakers for the facility who I’ve corresponded with they have done an exceptional job to make sure all of my needs were met and they have communicated with me about anything regarding my unit I rate this five ??????????stars and I hope that anybody who is interested in a cost effetely price point for a storage unit would come here and take advantage of the good business being run here. Its safe and it is well cared for.?

I'm not one to 5 star anything! Y it's funny that I'm so pleased with storage. The price isnt great but the service made the $ seemed with it jazz my helper DID just THAT. HELPED me. At that moment heard what I needed and heard also that( I didnt ) no what I needed !! I was in hurry knew nothing and she even saved me $ it was really nice to get a person at her job knowing it caring bout another and helping her employer all in a days work it's what the work force is all bout I ran construction 40 years ago but I employed 8 men and it's not easy trusting your business on another with Jazz extra storage can give her a raise and take vacation come back and NOT lost ANY. And no complaints IM SURE THANKS JAZZ for making this month a safe one for me so easily u got me through a very unpleasant event

Great experience renting with Extra Space Storage on McFadden. Had my doubts since previous experiences with other storage companies couldn't/wouldn't delivery on thier specials/agreements. I found that both Christine and Jasmine of the front office were absolutely awesome. Attentive, friendly, informative, welcoming and pleasant to talk with during my term. Truly professionals at thier craft. Thank you and I would recommend this location to anyone.

The location is perfect for me I was impressed with Jasmine's professionalism. She was very friendly and helpful. The facility is clean and well lit.

Came into the store today and Spoke with Jasmine about renting a unit and she was absolutely the best. She knew her stuff and was very helpful and made everything super easy. I would definitely recommend this location.

Well the girls the at storage office are so awesome I would say take a look at this until if you looking storage.