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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0352
Intersections/Landmarks
CAPITOL RECORDS BUILDING/VINE/101 FREEWAY/Hollywood and Highland/Magic Castle/Hollywood Walk of Fame
Directions from the North
Take 101 Fwy south exit on Cahuenga- turn right. Go 2 blocks to Yucca and turn left- go to Vine St and turn left on Vine. Facility is one block up on the right side one block north of Capitol Records
Directions from the South
From Los Angeles -Take 101 freeway North- exit on Hollywood Blvd.- turn left- continue on Hollywood Blvd. to Vine St.- turn right. Facility is at the corner of Vine and Franklin- just before the 101 Freeway Overpass. One block north of the Capitol Records
Directions from the East
Take Hollywood Blvd West to Vine St. Turn right and go 1 blocks past Capitol Records. Facility is on the corner of Vine and Franklin.
Directions from the West
Take Hollywood Blvd east to Vine street. Turn left on Vine go 1 mile- Facility is on the corner of Vine and Franklin- just north of Capitol Records
Size Disclaimer
*Excludes administrative and insurance fees
April 30, 2022
Posted On Google
Shanice is freaking AMAZING! I was a VIP member on the struggle bus express on my move day and she was such an Angel, so sweet, and incredibly helpful. I’m fighting cancer, was super stressed and I am so grateful for how much she went out of her way to make sure I had a better, easier day going forward. She needs a raise. I for sure recommend this company, and when you go, please be nice to Shanice—She works her butt off!
Response from Extra Space Storage (5/4/2022)
Thank you for the kind words, Arsenicstar. We're glad Shanice was such an angel, so sweet, and incredibly helpful. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
April 29, 2022
Posted On Google
Both Chenice and Rosa are always warm, welcoming and helpful. Having units in multiple states and traveling for work things can get a little overwhelming keeping track of everything....honestly these girls have helped me through everything from accidentally applying a payment to the wrong unit to identity theft and having all of my bankng shut down. Theres not a single business in this town I would I give a higher recommendation for!!!
Response from Extra Space Storage (5/3/2022)
Thanks for the kind words, Karen! We're glad Chenice and Rosa were welcoming and helpful. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (323) 464-3020 if you need anything.
April 25, 2022
Posted On Google
Everything that was promised over the phone w the customer service representative was true and correct no bait and switch. The facility was super clean and staff was very nice and easy to work with. The entire process took less than 45mins. I'm glad I chose Extra Space Storage they made downsizing from single family home my work/play/live loft a piece of ??.
Response from Extra Space Storage (4/25/2022)
Hi Birdit, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was very nice and easy to work with. Stop by our office if you need assistance or have any questions.
April 10, 2022
Posted On Google
Me agrada porque es seguro y rapido
Response from Extra Space Storage (4/11/2022)
Gracias por tus amables palabras, Liliana. La seguridad es nuestra principal prioridad, y apreciamos que nos haya confiado sus pertenencias. No dude en comunicarse en cualquier momento al 888-almacenamiento.
March 23, 2022
Posted On Google
I was looking for a storage and dropped by this place to check out. The manager (I didn’t get her name but the person in charge of the office on March 23) was really helpful - she was very knowledgable and was able to quickly explain the rates, availabilities, insurance, and other information. She took us to show the unit, and the building and space looked clean and well kept so I signed the lease. Overall, it’s a nice, well-maintained business with great employees.
Response from Extra Space Storage (3/23/2022)
Hi Soo, thank you for your review. We're glad our manager was very knowledgeable and was able to quickly explain the rates, availabilities, and insurance. We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
February 19, 2022
Posted On Google
Rosa was great and made my experience less stressful as we all know moving is stressful. She was very thorough and went out of her way to even get me boxes from the other location.
Response from Extra Space Storage (2/19/2022)
Thank you for taking the time to leave your feedback, Karen! We're so happy to hear Rosa was able to make your rental process stress-free! Give us a call at (323) 464-3020 if you need any future assistance.
February 14, 2022
Posted On Google
Good Facility. Great and Helpful Staff. About This Extra Space Location #0325 on Vine in Hollywood: I have used this Storage Provider for about 10 years. I want people to know that I have Always found the Managers and Staff to be Helpful and Courteous. Over the years the Staff has changed, but I have always found the Managers on duty to be courteous and always happy to take care of me, my account and my storage needs. Today, Chenice was especially helpful. That is something I know I can depend on at this Extra Space Location. Also, Extra Space is always upgrading and improving this Location. I have always found it Clean and Well Managed.
Response from Extra Space Storage (12/21/2020)
Thanks for the awesome review, William T! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Chenice reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for being a loyal customer and for choosing Extra Space Storage for your storage needs. Don't hesitate to stop by the office or contact us at (323) 464-3020 if you need anything. Our team is happy to help!
February 4, 2022
Posted On Google
Wow, just wow. Rosa was so amazing!! She was very informative, she answered all my storage questions and made me feel very comfortable. I also liked how clean the property was, definitely a great place to store your items at! Overall my experience was definitely 5 star!! Make sure to ask for Rosa when visiting this location!
Response from Extra Space Storage (2/5/2022)
Thank you for the kind words, Victoria. We're glad Rosa was very informative, answered all your storage questions, and made you feel very comfortable. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to reach out if you need anything at 888-STORAGE.
January 25, 2022
Posted On Google
Very friendly and responsive to all questions and concerns!!! It was a pleasure to deal with Celine. She even let me reserve the promo pricing till the next day while I was making up my mind, even though there were no promos available the next day when I went back in. All my questions and concerns were answered honestly. The facility itself is pretty much in line with what I expect for the area and the price was very reasonable, especially with the promo. For me, the closeness of the facility, fair pricing and friendly and honest staff were what made the deal. I highly recommend! Came back here a few years later to downsize my storage and it was still a pleasure doing business here, this time with Rosa. Pricing is great considering the location and all of my questions and concerns were handled as always!
Response from Extra Space Storage (1/26/2022)
Hi Float, thank you for your review. We're glad our team was very friendly and responsive to all questions and concerns. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
December 13, 2021
Posted On Google
Andrea was amazing! She showed us around and explained everything in detail to make sure we had absolutely no issues. She even double checked everything and made sure there were no hitches in accessing our unit. Definitely recommend! Ask for Andrea!??
Response from Extra Space Storage (12/13/2021)
Hi Regina, thanks so much for your review! We are thrilled to hear your experience with Andrea was positive and are always here to help with your storage needs! Give us a call at (323) 464-3020 or stop by the office if you need anything!
December 11, 2021
Posted On Google
This facility is great & I highly recommend it. Clean and great customer service. Special thank you to Rosa for helping me out tremendously. She is both kind & professional. This is a great place to rent a storage unit.
Response from Extra Space Storage (12/12/2021)
Hi Regina, thank you for taking the time to leave such a great rating. We know that our customers value clean facilities and helpful staff, so it's great Rosa was able to provide that! Your kind words mean a lot to us. Thank you for recognizing how kind and professional Rosa was. As always, give us a call at 888-storage if you need anything.
December 4, 2021
Posted On Google
Well-maintained and very friendly staff!
Response from Extra Space Storage (12/5/2021)
Hi Carlos, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please give us a call at 888-storage if you need further assistance with your storage needs.
December 4, 2021
Posted On Google
Rosa was amazing , answered all my questions. Showed me around, nice and clean area and storages.
Response from Extra Space Storage (12/5/2021)
Thank you, Maria. We're thrilled you had a positive experience with Rosa at Extra Space Storage. Please stop by the office if you have any questions.
November 23, 2021
Posted On Google
Came to this location to store my personal belongings. Rosa was the employee that helped me and was extremely helpful and informative. Overall great customer service, very pleasant. the property was clean and made it feel safe to choose to store my belongings here.
Response from Extra Space Storage (11/23/2021)
Hi Kevin., thank you for your review. We're glad Rosa was extremely helpful and informative. We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.
November 16, 2021
Posted On Google
The other day I went to go ask questions about renting a storage. The service there was wonderful Rosa was very professional and very nice and helped me with all my question!!
Response from Extra Space Storage (11/19/2021)
Hi Javier, thank you for the 5-star review! We are thrilled to hear that you received wonderful service from Rosa. Give us a call if you need anything, please.
October 26, 2021
Posted On Google
This is just what I was looking for!!!!!!!!! Amazing prices,annt even seen it in person but I can already tell it is for me.
Response from Extra Space Storage (10/26/2021)
Kevin, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.
October 19, 2021
Posted On Google
The service was absolutely amazing .. now I feel like getting 2 storages...
Response from Extra Space Storage (10/19/2021)
Thank you for the kind words, Javier! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!
September 16, 2021
Posted On Google
Chenice was so friendly and helpful! I wish all customer service was as good as what she provided.
Response from Extra Space Storage (9/16/2021)
Thank you for the review, Charles! We pride ourselves on having a friendly, accommodating staff and are so happy Chenice was able to assist you! If there is anything we can do for you, please let us know at 888-storage.
September 15, 2021
Posted On Google
Chenice, Christianna y Rosa excelente atención, toda la paciencia y todo el conocimiento Para orientar sobre los storages, excelente!
Response from Extra Space Storage (9/15/2021)
Creemos que Chenice, Christianna y Rosa también son geniales! Gracias por la reseña positiva, Alberto. Llámanos al 888-STORAGE si hay algo que podamos hacer para ayudarte.
September 3, 2021
Posted On Google
Beth was amazing and so helpful! We really loved her and appreciated her.
Response from Extra Space Storage (9/3/2021)
Hello, Alana. Thank you for the review. We're so glad Beth could meet your storage needs. Please stop by the office if you need anything!