M
October 27, 2026
WARNING: DO NOT BOOK STORAGE HERE! I came here simply to find a storage unit, but this employee somehow dragged me into his personal conflict with a moving company I work for. I was there on behalf of my wife, who hired me, and had absolutely nothing to do with their dispute. He became extremely aggressive and threatened to pepper-spray me, just as he had apparently threatened someone else. Thankfully, his female coworker stepped in and stopped him. His behavior was completely unprofessional, disrespectful, and unacceptable. Whatever personal issues or insecurities he has, he has no right to take them out on customers. This is America. Threats, intimidation, and aggressive behavior have no place in customer service. If he cannot treat people with basic respect, he should not be working with the public. I strongly recommend staying away from this location!
We are concerned to hear about this experience, Narek. This behavior is unacceptable. Please contact us at 888-786-7243 so we can address this immediately.
Extra Space Storage (10/27/2026)
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