Oakland self storage at 1090 29th Ave

Alicia is super polite and professional she gave us a great costumer experience through this process!

Amazing customer service and staff is very helpful!

Love ExtraSpace storage. I’ve used them in multiple locations. The 29th Ave location is super clean and all units are easy to access from the car. Fast in and out and I don’t get that creepy “I wonder who else is in this huge secure building with me” feeling. Carlos and team are way easy to work with- I recently facilitated a transfer to a smaller unit and it was so simple. I only go during the day however… but frankly that should be a rule for any storage facility your use (indoor or outdoor)!!

I’ve been renting a space from these guys for a while. My experience has been wonderful. I definitely recommend extra space storage to all that are looking for a Safe and Clean facility to store there belongings!

It was a awesome experience fast and easy trustworthy and knowledgeable about what I needed pricing was reasonable

Very helpful and understanding great service

I put the reservation and got a phone call from Carlos giving me information. I went after work and he was very nice and helpful.

Alicia is awesome I fully recommend this storage.

(Translated by Google) Thanks for the help friend! You saved my headache! You also gave me a smile, since everything was wrong with my wife and you still gave me a smile! Thanks Carlos (Original) Gracias por la ayuda amigo! Me salvasts el dolor de cabeza! Tambien me pusiste una sonrisa, ya que todo estaba mal con mi mujer y todavia una sonrisa me diste! Gracias Carlos

Great secure and clean property

Outstanding service from start to finish. Alicia in particular. She is a gem of an employee. Super helpful, informed me of first month promo saving me some $. As I only needed the month, this worked great. Even forgot to inform them of check out and they took proper care. Huge thanks Alicia

Alicia had great customer service! She was really nice and very helpful She really helped me get the size unit and made sure everything was explained and answered any questions I had. I highly recommend this place. I also really liked that the property and the office were very clean.

I had such a great experience. Alicia had great customer service she really helped me with my storage needs I’m really happy and glad I chose to store my things here.

I highly recommend this place Alicia really made sure everything was explained I’m glad she did this was my first time using storage and didn’t know anything about it She was also very nice and kind. Property was very Clean as well as the office.

Bad experience getting started. Did it all online. Was told unit would be open with key in it. When I got there, unit was locked and apparently office had just gone to one hour lunch. Sitting around for an hour with my truck fully loaded was no fun. As 2pm came around, a line started forming for the office. Poor guy was inundated and I had to wait another 45 minutes before he could work on me. He said “something was wrong with the booking” and he had to delete it and redo it. So I got a huge flurry of emails and texts welcoming me then more saying they were sorry to see me go and rate your unit check out, then again another welcome slew. Other than that, place is clean and feels safe. My unit is down a little alcove and pitch black. No lights in unit. Also, if I’m notpicking, why isn’t exit keypad on a post? You have to get out of your truck, walk over to building punch in code then get back in seatbelt up and go. Not the end of the world, but just not planned well.

Carlos did an excellent job in helping me get into a space. Very personable, helpful, courteous and patient. Everything was explained so that there were no grey gray areas. If we co UK ld only get that kind of customer service everywhere. A satisfied customer.

Love this place!! Very clean and well kept storage location. Access to the site is easy, too! The staff is very helpful and diligent with their service. They called to handle my reservation and were very efficient in helping me transition to a larger unit. Alicia is super helpful! Highly recommend!!

Thank you Carlos! Very helpful, Friendly, fast service and knew the perfect space for me! I appreciate you

Alicia was super helpful and non-pressuring but we were pretty much going to have to get a storage anyways. We got a good rate for the busy spring time. I regret not getting the unit earlier when price was cheaper and more vacancies but that was the risk I took. Can either get the free month or lower monthly rate. We were storing on longer end so we did longer monthly rate. Drive up access is convenient

(Translated by Google) I can't be more satisfied with the help I received from Alicia. I loved her way of explaining each recommended step. (Original) No puedo estar mas satisfecha con la ayuda que resivi de parte de Alicia me encanto su forma de explicar cada paso recomendada