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2201 Clement Ave
Alameda, CA 94501
Distance: 0.72 miles
6401 San Leandro St
Oakland, CA 94621
Distance: 1.92 miles
Read 250 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Accessible Storage Near Oakland International Airport
Affordable Storage Near Mills College
Amenities and Services
Available Storage Unit Sizes
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1531
Recent Customer Reviews About This Facility
May 13, 2021
Raquel R.
Posted On Google
Alicia had great customer service! She was really nice and very helpful She really helped me get the size unit and made sure everything was explained and answered any questions I had. I highly recommend this place. I also really liked that the property and the office were very clean.
Response from Extra Space Storage (5/14/2021)
Thanks, Raquel! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Alicia was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
May 13, 2021
Virginia R.
Posted On Google
I had such a great experience. Alicia had great customer service she really helped me with my storage needs I’m really happy and glad I chose to store my things here.
Response from Extra Space Storage (5/14/2021)
Thanks for taking the time to leave us a review, Virginia! We are so glad Alicia could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 13, 2021
Yesenia G.
Posted On Google
I highly recommend this place Alicia really made sure everything was explained I’m glad she did this was my first time using storage and didn’t know anything about it She was also very nice and kind. Property was very Clean as well as the office.
Response from Extra Space Storage (5/15/2021)
Thanks for the kind words, Yesenia! We're glad Alicia made sure everything was explained. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (510) 533-1700 if you need anything.
May 6, 2021
Sam L.
Posted On Google
Bad experience getting started. Did it all online. Was told unit would be open with key in it. When I got there, unit was locked and apparently office had just gone to one hour lunch. Sitting around for an hour with my truck fully loaded was no fun. As 2pm came around, a line started forming for the office. Poor guy was inundated and I had to wait another 45 minutes before he could work on me. He said “something was wrong with the booking” and he had to delete it and redo it. So I got a huge flurry of emails and texts welcoming me then more saying they were sorry to see me go and rate your unit check out, then again another welcome slew. Other than that, place is clean and feels safe. My unit is down a little alcove and pitch black. No lights in unit. Also, if I’m notpicking, why isn’t exit keypad on a post? You have to get out of your truck, walk over to building punch in code then get back in seatbelt up and go. Not the end of the world, but just not planned well.
Response from Extra Space Storage (5/9/2021)
Sam, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. We appreciate having you as a customer and want you to know we are here to help whenever you need us at 888-storage.
May 5, 2021
Sylvia J.
Posted On Google
Carlos did an excellent job in helping me get into a space. Very personable, helpful, courteous and patient. Everything was explained so that there were no grey gray areas. If we co UK ld only get that kind of customer service everywhere. A satisfied customer.
Response from Extra Space Storage (5/8/2021)
Hi Sylvia, thank you for your review. We're glad Carlos helped you get into a space, was very personable, and courteous. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
May 4, 2021
Wai D.
Posted On Google
Love this place!! Very clean and well kept storage location. Access to the site is easy, too! The staff is very helpful and diligent with their service. They called to handle my reservation and were very efficient in helping me transition to a larger unit. Alicia is super helpful! Highly recommend!!
Response from Extra Space Storage (5/7/2021)
Hi Wai, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team is very helpful and diligent with their service, called to handle your reservation, and was very efficient in helping you transition to a larger unit. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
May 1, 2021
Latasha R.
Posted On Google
Thank you Carlos! Very helpful, Friendly, fast service and knew the perfect space for me! I appreciate you
Response from Extra Space Storage (5/4/2021)
Hello, Latasha. Thank you for the review. We're so glad Carlos could meet your storage needs. Please stop by the office if you need anything!
April 24, 2021
Phillip N.
Posted On Google
Alicia was super helpful and non-pressuring but we were pretty much going to have to get a storage anyways. We got a good rate for the busy spring time. I regret not getting the unit earlier when price was cheaper and more vacancies but that was the risk I took. Can either get the free month or lower monthly rate. We were storing on longer end so we did longer monthly rate. Drive up access is convenient
Response from Extra Space Storage (4/27/2021)
We really appreciate you taking the time to share your experience with us, Phillip! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alicia. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
April 12, 2021
Jorge O.
Posted On Google
(Translated by Google) I can't be more satisfied with the help I received from Alicia. I loved her way of explaining each recommended step. (Original) No puedo estar mas satisfecha con la ayuda que resivi de parte de Alicia me encanto su forma de explicar cada paso recomendada
Response from Extra Space Storage (4/17/2021)
Hola, Jorge. Nos alegra Alicia haya podido ayudarle! Gracias por recomendar Extra Space Storage!
April 6, 2021
Daisy J.
Posted On Google
I went to get information for a storage unit Alicia and Carlos answered all of my questions. They have really good customer service . Facility is very clean.
Response from Extra Space Storage (4/7/2021)
Thanks for the positive review, Daisy! We are glad you had a great experience with Alicia and Carlos. Don't hesitate to reach out to us at 888-storage if you need anything!
April 3, 2021
Ashlee F.
Posted On Google
Carlos was the manager that helped me with my storage unit. I had no idea what to get but I let him know what I needed to store and he set me up with the perfect unit. He was very helpful and kind. I’m a little hard of hearing so it was noce of him when he started sign language! My kinda man! Thanks so much carlos!
Response from Extra Space Storage (4/10/2021)
Thanks, Ashlee! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Carlos was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 3, 2021
Valerie O.
Posted On Google
Great storage company. Super clean. Manager is super helpful Competitive prices !
Response from Extra Space Storage (4/9/2021)
Valerie, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. Don't hesitate to reach out to us at 888-storage if you need anything!
April 2, 2021
Mellissa R.
Posted On Google
Super clean and amazing staff.
Response from Extra Space Storage (4/9/2021)
Hi Mellissa, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 30, 2021
jesus c.
Posted On Google
The Property Manager Carlos Is Great ! He Keeps The Property Super Clean !
Response from Extra Space Storage (4/5/2021)
Hi Jesus, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Carlos reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 29, 2021
Lotus T.
Posted On Google
I’ve had a very positive experience and recommend to anyone. There is always someone available to help you. The property is always clean and well kept. Thank you Carlos!!
Response from Extra Space Storage (3/29/2021)
Hi Lotus, thank you for your review! We're so happy to hear that your experience with Carlos and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
March 27, 2021
Gabrielle C.
Posted On Google
Easy to rent and easy to leave! Hassle free and really clean facilities.
Response from Extra Space Storage (4/2/2021)
Thank you for taking the time to leave your feedback, Gabrielle! We're so happy to hear our staff were able to make your rental process hassle-free! Give us a call at (510) 533-1700 if you need any future assistance.
March 24, 2021
Cherylanette G.
Posted On Google
Her customer service was amazing I highly recommend her to everyone thank you for great customer service
Response from Extra Space Storage (3/31/2021)
Thanks for the kind words, Cherylanette! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (510) 533-1700 if you need anything.
March 12, 2021
Robert H.
Posted On Google
Great facility! Came in about renting a unit. Alicia helped a lot, she was able to answer all my questions, and was extremely helpful! Would highly recommend this place!
Response from Extra Space Storage (3/17/2021)
Thank you for the kind words, Robert. We're glad Alicia was able to help! Our team is here to serve you, so give us a call at (510) 533-1700 if you need any future assistance.
March 12, 2021
Edward R.
Posted On Google
What a team ! Mr Carlos and Mrs Alicia are great ! very professionals and always ready to help with an smile. This property is impecable clean and they always on the property cleaning and getting ready to do business Both manager always on spotless uniform that is easy to see that they were with proud , they are excellent and im sure higher managment know but I tough will be important to mentioned . i will recommend this site to friends and neighbors
Response from Extra Space Storage (3/18/2021)
Thank you so much for the great review! It means a lot to our team, Edward. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Carlos and Mrs. Alicia! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
March 5, 2021
Manuel M.
Posted On Google
(Translated by Google) friendly customer service and service in Spanish very clear all information // friendly customer service and service in Spanish very clear all the information (Original) friendly customer service and service in Spanish very clear all information // servicio al cliente amable y servicio en espanol muy claro toda la informacion
Response from Extra Space Storage (3/8/2021)
Gracias por sus amables palabras, Manuel! Estamos comprometidos a brindar un excelente servicio al cliente. Nos enorgullecemos de contar con un personal amable, por lo que nos complace saber que tuvo una experiencia tan positiva alquilando con nosotros. Pasa por la oficina si necesitas algo.
Other Locations Near You
2201 Clement Ave
Alameda, CA 94501
Distance: 0.72 miles
6401 San Leandro St
Oakland, CA 94621
Distance: 1.92 miles
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
E 12th St and 29th Ave
Directions from the North
Drive south on Fruitvale Ave. Turn right onto E 9th St. Turn right onto 29th Ave. Our facility will be on your right.
Directions from the South
Drive north on Fruitvale Ave. Turn left onto E 9th St. Turn right onto 29th Ave. Our facility will be on your right.
Directions from the East
Drive west on I-880 N. Take Exit 39A. Turn right onto 29th Ave. Our facility will be on your right.
Directions from the West
Drive east on I-880 S. Take Exit 39A. Merge onto Elmwood Ave. Turn left onto Del Monte St. Turn left onto E 9th St. Turn right onto 29th Ave. Our facility will be on your right.