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Redlands self storage at 321 Alabama St
Read 208 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near University of Redlands
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0235
Recent Customer Reviews About This Facility
October 12, 2021
Michele K.
Posted On Google
Ashley was so amazing! I was overwhelmed with taking over my deceased fathers business and needed someplace to store the paperwork while I transition to new ownership. She was helpful in finding me the right size for my needs. The process was easy and Ashley was extremely thorough and personable! Thank you Redlands Extra Space. Thank you so much Ashley!!!! Keep being a great professional!!!!!
Response from Extra Space Storage (10/18/2021)
Hi Michele. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ashley. Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
September 30, 2021
Nancy V.
Posted On Google
His place is very nice very clean I would recommend this place to my family and friends
Response from Extra Space Storage (10/1/2021)
Thank you for the kind remarks, Nancy! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
September 24, 2021
Mark H.
Posted On Google
Ali was very amazing very friendly and very helpful.
Response from Extra Space Storage (9/24/2021)
Thanks for the great review, Mark! We're glad Ali was very friendly and helpful. Please call us at (909) 792-0150 if you have any questions!
September 16, 2021
Leo S.
Posted On Google
Phenomenal experience, was guided through everything I needed to know thoroughly and professionally. Ali was so friendly and gave such a warming and welcoming environment and overall experience. Brightened up my whole day! 10/10 recommend.
Response from Extra Space Storage (9/24/2021)
Thanks for the kind words, Leo! We're glad Ali was friendly and welcoming. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (909) 792-0150 if you need anything.
August 22, 2021
Vivian K.
Posted On Google
The rental process was very quick and easy. Paul was very professional and friendly. Thank you.
August 18, 2021
Julia S.
Posted On Google
I was out of town trying to end my storage payments and they made everything so easy! Paul provided very quick customer service and was super accommodating. Definitely will be using them again.
June 15, 2021
Steven P.
Posted On Google
My only complaint is the rates go up all the time!
Response from Extra Space Storage (6/21/2021)
Hello Steven, thank you for the rating! Don't hesitate to reach out to us at 888-storage if you need anything!? Our team is happy to help!
May 14, 2021
Erma
Posted On Google
Ali is literally the best! She is very kind and helpful and has made my move in the easiest process!
Response from Extra Space Storage (5/17/2021)
Hello, Erma. Thank you for the review. We're so glad Ali could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
April 7, 2021
Some O.
Posted On Google
Amazing customer service, very friendly, informative, hassle free and quick service. The ladies that helped me DEFINITELY deserve a raise! 100% recommended ??
Response from Extra Space Storage (4/14/2021)
Thank you for the recommendation, Some! We're committed to providing excellent customer service and friendly staff. We're so happy to hear our team was able to make your rental process hassle-free! Give us a call at (909) 792-0150 if you need any future assistance.
March 23, 2021
Mark B.
Posted On Google
Easy and pleasant. Unlike U-Haul which I have been a customer of for many years!
Response from Extra Space Storage (3/29/2021)
Thanks, Mark. We are thrilled you had a great experience with Extra Space Storage. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
March 22, 2021
Michael O.
Posted On Google
They were very helpful in finding me the storage unit I was looking for, everything was done over the phone. There helpfulness and rates were outstanding.
Response from Extra Space Storage (3/28/2021)
Michael, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 22, 2021
Trina R.
Posted On Google
I’ve only been in here (Redlands location) a day now so I can only review the customer service which was impeccable!!! Allie was very kind and patient as I was a bit unsure. She walked me through everything and didn’t rush me into signing on. The prices are a bit higher than most places but I’m a true believer in you get what you pay for and the premises are very clean, plus they’re one of very few that has longer access times. If everything else is as good as the CS was then I’m sure my time here will be a pleasant one.
Response from Extra Space Storage (3/28/2021)
Thanks for the great review, Trina! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Allie reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at (909) 792-0150 if you have any questions!
March 21, 2021
Mtnmamakim K.
Posted On Google
Well if you seen the toco bell camershal years ago with the chiwawas dogs "I THINK I NEED A BIGER BOX.. WELL no one filled up u-haul and now my storage is to small. But that's okay..I thought they were gonna kick me out for being in there to long .they didn't nice people too realy nice...
Response from Extra Space Storage (3/27/2021)
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Mtnmamakim! Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 19, 2021
rajae a.
Posted On Google
Very good service!
Response from Extra Space Storage (3/20/2021)
Thank you for the kind words, Rajae! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!
February 12, 2021
Sandy M.
Posted On Google
Highly recommended. Excellent friendly service.
Response from Extra Space Storage (2/21/2021)
Thank you for the kind remarks, Sandy! We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
February 6, 2021
Unconquerable G.
Posted On Google
Very good customer service! Explained everything in full detail! Overall great service thank you very much!
Response from Extra Space Storage (2/8/2021)
Thank you for the kind words, Unconquerable! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
January 29, 2021
QUEEN O.
Posted On Google
For all I'm going through I totally appreciate all Mr. Paul did. Over n beyond
Response from Extra Space Storage (1/30/2021)
Hello, Queen Of Hearts. Thank you for the review. We're so glad Mr. Paul could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage.
January 11, 2021
Maggie S.
Posted On Google
Paul was amazing. Very sweet and helpful. Made the whole process easy. Thank you very much.
Response from Extra Space Storage (1/12/2021)
Thank you for the kind words, Maggie. We're glad Paul was helpful and made the whole process easy. Our team is here to serve you, so give us a call at (909) 792-0150 if you need any future assistance.
January 9, 2021
Auvenida P.
Posted On Google
Paul at the Redlands location is super helpful and thorough! We signed up for the space via online and I accidentally put the wrong email for our lease and he made sure we were good to go before we ended our call. Thank you and so impressed with the customer service! I would highly recommend.
Response from Extra Space Storage (1/10/2021)
Hi Snow, we're glad Paul was helpful, thorough, and made sure you were good to go before you ended your call. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 16, 2020
Sandra C.
Posted On Google
My experience with your company was great! Your employees go above and beyond what's expected of them for the clients who rent storage spaces from you. During these stressful times, I rarely come across employees with such a caring attitude. I'm very happy I choose your company to deal with my storage needs.
Response from Extra Space Storage (12/17/2020)
Thanks for the awesome review, Sandra! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
Frequently Asked Questions at 321 ALABAMA ST
What type of lock do I need for a storage unit at 321 ALABAMA ST?
What size storage unit do I need for my car at 321 ALABAMA ST?
What pest control and cleanliness measures are taken at 321 ALABAMA ST?
What is the average height of a storage unit at 321 ALABAMA ST?
How far in advance do I need to reserve a storage unit at 321 ALABAMA ST?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Alabama St and Redlands Blvd, 1/2 mile south of KMART. OR Alabama St. and Barton Rd, 1/2 mile north of Stater Brother's Market
Directions from the North
Take Alabama St south, passing the I-10 Fwy. Continue on Alabama St. past Tom Bell Chevrolet and McDonalds. ESS is 2 blocks past Redlands Blvd and Kmart on the right side of the street.
Directions from the South
From Barton Road, turn North at the Stater Brother's shopping center at the corner of Alabama St. and Barton Road. Continue on Alabama St. ESS is 1/4 of a mile on the left hand side.
Directions from the East
From I-10 Fwy west bound exit Alabama St. Turn left onto Alabama St. Continue on Alabama St. past Tom Bell Chevrolet and McDonalds. ESS is 2 blocks past Redlands Blvd and Kmart on the right side of the street.
Directions from the West
From I-10 Fwy east bound exit Alabama St. Turn right onto Alabama St. Continue past Tom Bell Chevrolet and McDonalds. ESS is 2 blocks past Redlands Blvd and Kmart on the right side of the street.