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San Jose self storage at 895 Thornton Way
Read 244 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Storage Facility on Thornton Way
Available Storage Units & Storage Lockers
Car, Motorcycle, Boat, and RV Storage
Exceptional Security
- Video surveillance
- Electronic gate access
Other Amenities and Services
- Sturdy moving carts for heavy, bulky items
- Golf carts available for customer use
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Convenient freeway access
- On-site office
Why Extra Space Storage?
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0794
Recent Customer Reviews About This Facility
October 19, 2021
Henry F.
Posted On Google
Like past experiences at extra space storage the service was excellent ! Great customer service and very helpful service. Can't say enough how well this time around went. Thank you extra space!
Response from Extra Space Storage (10/20/2021)
Thanks, Henry F.! We're pleased to hear you've had a positive experience throughout the rental process. Don't hesitate to reach out to us at 888-storage if you need anything!?
October 18, 2021
Extravagant M.
Posted On Google
So far, (3mo.) I have had nothing to complain about with the staff at Extra Space Storage. They are very professional. I say so far because I will continue to do business with them until I'm done. Tony is an excellent manager. Always positive and very helpful. The other staff clearly follow his lead. I feel lucky to have found this facility.
Response from Extra Space Storage (10/18/2021)
Thanks! We're so appreciative of your excellent rating, Extravagant! Don't hesitate to reach out to us at (408) 289-8785 if you ever need any assistance.
October 13, 2021
Sheila T.
Posted On Google
Tony & Melissa were pleasant and accomodating to find me the extra space i exactly needed. Thank you for your help!
Response from Extra Space Storage (10/13/2021)
Thank you for the review, Sheila! We pride ourselves on having a friendly, accommodating staff and are so happy Tony and Melissa were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?
October 3, 2021
Douglas K.
Posted On Google
Sometimes, unfortunately, renting storage is needed to alleviate a personal crisis. Tony Parrish and Melissa Holland are the consummate professionals! ...stress-relievers when needed most. The office, my two units AND the grounds are very clean; they are helpful to a fault. ????? service!
Response from Extra Space Storage (10/4/2021)
Thanks for the great review, Douglas! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Tony and Melissa reflects that! Please call us at (408) 289-8785 if you have any questions!
September 27, 2021
Nancy S.
Posted On Google
Joy is apparent HERE-! Melissa and Tony were amazing-!! Can’t wait visit them again…when here with my stuff-! Don’t hesitate-!
Response from Extra Space Storage (9/27/2021)
Hello, Nancy. Thank you for the 5-star review! We're so happy Melissa and Tony could help. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
September 26, 2021
drake716
Posted On Google
Very friendly, helpful, and calmly explained without trying to up sell
Response from Extra Space Storage (9/27/2021)
Thank you for the review, Drake716! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.
September 26, 2021
Mirna J.
Posted On Google
Melissa was so kind and very informative. She definitely gave us all the information we needed and she answered all the questions we had. She made the entire experience very easy!
Response from Extra Space Storage (9/27/2021)
Thank you for the excellent rating, Mirna! We're happy Melissa was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.
September 6, 2021
grant g.
Posted On Google
I wanted a storage space and it was a holiday weekend. I was able some items into my space with a contactless reservation process. It was easy and fast, they checked on me next day to make sure it all worked well and I was able to find everything. Nice clean facility as well.
Response from Extra Space Storage (9/13/2021)
Thank you for the excellent rating, Grant! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
August 30, 2021
Jorge J.
Posted On Google
I was able to rent a unit online with no problems, it was very painless. I went to do the walk through of my unit and was greeted with a smile and friendly service! Thank Anthony and Melissa!
August 20, 2021
James D.
Posted On Google
Melissa was very helpful and answered all question about the experience. She was considerate and found me the best deal for what I needed to rent. Apparently its a new system and were both learning on a curve?..
Response from Extra Space Storage (8/20/2021)
Thank you for the kind words, James. We're glad Melissa was able to help! Our team is here to serve you, so give us a call at (408) 289-8785 if you need any future assistance.
August 3, 2021
Dee N.
Posted On Google
Ask for Tony, he's awesome. Friendly, helpful, quoted me a rock bottom price for the size I needed on the ground floor. I'm getting storage for a big rummage sale, and I couldn't be happier with my deal or the quick professional service. Recommend highly!
August 2, 2021
Sally S.
Posted On Google
Good storage space. Well maintained. They got a digital gate reader that is an improvement ??
Response from Extra Space Storage (8/30/2021)
Hi Sally, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
July 31, 2021
C T.
Posted On Google
Online rental was smooth, was able to use chat to resolve problems and also received separate phone call from the office to confirm things.
Response from Extra Space Storage (8/27/2021)
C, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!
July 31, 2021
howard b.
Posted On Google
Melissa did a fantastic job helping me with my unit. Will definitely be recommending this location to anyone that I know that needs help
Response from Extra Space Storage (8/27/2021)
Hi Howard, your recommendation to friends and family is the best compliment that we can receive! We are so happy to hear Melissa did a fantastic job helping you rent your unit. Thank you for being a loyal Extra Space Storage customer. Please give us a call at (888)-STORAGE or stop by the office if you need anything!
July 30, 2021
Angel G.
Posted On Google
Customer service from representative was excellent!!
Response from Extra Space Storage (8/25/2021)
Hi Angel, thank you for the 5-star review!
July 26, 2021
dino n.
Posted On Google
We are a returning renter, excellent customer service from start to finish, highly recommend them thank you, Dino.
July 23, 2021
Selena V.
Posted On Google
Great!
July 21, 2021
Roy R.
Posted On Google
Though they didn't have a unit i was looking for, Melissa went out of her way to find a storage unit from a nearby Extra Storage facility.
July 17, 2021
Bobby C.
Posted On Google
Been looking for storage for a while but couldn't find the right size / price. Found a great space off Thornton behind valley med. The rep, Melissa, did a great job helping me out. She was helping customers and cleaning the property. and while she had a lot going on, she certainly demonstrated that she knows how to prioritize!!
July 12, 2021
sofia m.
Posted On Google
The best customer service and place always are clean.
Frequently Asked Questions at 895 Thornton Way
Can I rent a storage unit for 1 month at 895 Thornton Way?
Can I visit my storage unit after hours at 895 Thornton Way?
Can you store a car in self storage at 895 Thornton Way?
How much will a 10x10 storage unit hold at 895 Thornton Way?
How secure are storage units at 895 Thornton Way?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Site is located behind Valley Medical Center /Near the corner of Bascom and Fruitdale
Directions from the North
From 280 South- take Winchester Blvd/Stevens Creek Blvd exit and turn left at light onto Moorpark Ave. Cross over Winchester Blvd continuing on Moorpark. Turn right at 2nd light onto Thornton Way just past a series of green overpasses. Continue through two stop signs. You will see Chandler Tripp School on the left and Sierra Crest condominiums on your right. Our facility driveway is on the right just after the second stop sign just at the end of Sierra Crest condominiums across from the large parking lot. If you pass Oakmont of San Jose, you have gone too far.
Directions from the South
From 280 North- take S Bascom Ave exit. Continue straight to light at S Bascom Ave and turn left crossing over 280. Make right at 1st light onto Moorpark Ave. You will see Valley Medical center on your left. Take left at 2nd light onto Thornton Way at Sierra Crest Condominiums. Our facility’s driveway is on the right just after the second stop sign just at the end of Sierra Crest condominiums across from the large parking lot. If you pass Oakmont of San Jose, you have gone too far.
Directions from the East
From 880 South- take Bascom Ave exit and turn left at light onto Bascom. Cross over Stevens Creek Blvd and 280- then turn right onto Moorpark Ave. Take left at 2nd light onto Thornton Way. The Sierra Crest Condominiums will be on your right. Continue through 2nd stop sign at the end of the condos and take immediate right into driveway. If you pass Oakmont of San Jose assisted living facility, you have gone too far.
Directions from the West
From 17N- take exit 25 toward Hamilton Avenue. Make a left on Creekside Way behind The Pruneyard and the 1st right on to E. Hamilton Ave. Stay in far left lane as you cross railroad tracks and make the first left on to S. Bascom Ave. Cross Stokes Ave and remain in left lane. You will pass Pizza Hut on your left. Make a left at Enborg / Fruitdale just before Valley Medical Center. Follow Enborg to the end and make a left and immediate right in to our driveway. We are located between Sierra Crest Condominiums and the Oakmont of San Jose Assisted Living Facility.