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San Jose self storage at 895 Thornton Way
Read 198 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Storage Facility on Thornton Way
Available Storage Units & Storage Lockers
Car, Motorcycle, Boat, and RV Storage
Exceptional Security
- Video surveillance
- Electronic gate access
Other Amenities and Services
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
Why Extra Space Storage?
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0794
Recent Customer Reviews About This Facility
July 23, 2021
Selena V.
Posted On Google
Great!
July 21, 2021
Roy R.
Posted On Google
Though they didn't have a unit i was looking for, Melissa went out of her way to find a storage unit from a nearby Extra Storage facility.
July 17, 2021
Bobby C.
Posted On Google
Been looking for storage for a while but couldn't find the right size / price. Found a great space off Thornton behind valley med. The rep, Melissa, did a great job helping me out. She was helping customers and cleaning the property. and while she had a lot going on, she certainly demonstrated that she knows how to prioritize!!
July 12, 2021
sofia m.
Posted On Google
The best customer service and place always are clean.
July 12, 2021
Ronnel C.
Posted On Google
Great customer service. Melissa is amazing. She's really client centered and fantastic.
July 11, 2021
Miracle G.
Posted On Google
This location has given me amazing customer service for the last 4 years! I was assisted by Tony and Melissa and two more associates, please forgive me for not catching your names, but regardless who you talk to, they are all kind, well trained and efficient! I will definitely recommend this location to anyone in the the 95117 area. Thank you all for the help!
July 6, 2021
Narine S.
Posted On Google
Amazing service
Response from Extra Space Storage (7/6/2021)
Thank you for the kind words, Narine! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!
July 6, 2021
Tanya O.
Posted On Google
Very helpful and easy. I’m glad I got to use this location.
Response from Extra Space Storage (7/6/2021)
Thanks, Tanya. We are thrilled you had a great experience with Extra Space Storage. Stop by our office if you need anything in the future!
July 6, 2021
Anthony C.
Posted On Google
Melissa did a great job helping us sign our first storage unit. Thank you so much!
July 3, 2021
Timothy T.
Posted On Google
Great service!!
July 2, 2021
EnchantedMermaid
Posted On Google
People who work at this particular office are super friendly, knowledgeable and helpful and it has always been that way
June 29, 2021
Jason C.
Posted On Google
Tony Tony Parrish and the rest of the crew were very helpful he helped me in a jam when I really had nowhere to turn.
June 29, 2021
Lety R.
Posted On Google
Great service!!
June 29, 2021
Abraham V.
Posted On Google
Great service, thank you to Tony, Elka and Melissa!
Response from Extra Space Storage (6/29/2021)
Hello, Abraham. Thank you for the review. We're so glad Tony, Elka, and Melissa could meet your storage needs. Please stop by the office if you need anything! Feel free to reach out at any time at 888-storage.
June 29, 2021
Nanette C.
Posted On Google
Your workers are always so kind and patient with me. I let them know if there's a problem and they never make me feel like I'm not trying my best to take care of business. They're there to make sure that I paid promptly and if there's issues I always let them know so we can work them out so there's no problems. Tony and Tracy have been like a part of my extended family because they are taking care of my property and they let me know if there are issues. They're intelligent they're smart they are caring and professional you've done a great job in finding excellent employees in them
June 29, 2021
Luc R.
Posted On Google
Love. The staff and cleaners of the facility. Tony is friendly and professional. I highly recommend him and this facility for your storage needs
June 29, 2021
Maddie H.
Posted On Google
5 stars thanks to Melissa's wonderful customer service! She was incredibly patient and knowledgeable when it came to helping me with my storage needs. She deserves a raise!!
June 29, 2021
Andy H.
Posted On Google
The assistant manager, Melissa, was very kind and helpful. She answered all of our questions and provided 5-star service. Extra Space is lucky to have her!!
June 29, 2021
Deseree F.
Posted On Google
Very helpful and friendly staff.great experience.would highly recommend checking them out.
June 29, 2021
Pamela G.
Posted On Google
Every time I call to pay my bill, whom ever is working is more than happy to help me. When they are busy, they give me an estimated time for a call back. I useto work for Public Storage and the customer service there couldn't even compare to the customer service that I get at Extra Space Storage. Thank you
Frequently Asked Questions at 895 Thornton Way
Can I rent a storage unit for 1 month at 895 Thornton Way?
Can I visit my storage unit after hours at 895 Thornton Way?
Can you store a car in self storage at 895 Thornton Way?
How much will a 10x10 storage unit hold at 895 Thornton Way?
How secure are storage units at 895 Thornton Way?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Site is located behind Valley Medical Center /Near the corner of Bascom and Fruitdale
Directions from the North
From 280 South- take Winchester Blvd/Stevens Creek Blvd exit and turn left at light onto Moorpark Ave. Cross over Winchester Blvd continuing on Moorpark. Turn right at 2nd light onto Thornton Way just past a series of green overpasses. Continue through two stop signs. You will see Chandler Tripp School on the left and Sierra Crest condominiums on your right. Our facility driveway is on the right just after the second stop sign just at the end of Sierra Crest condominiums across from the large parking lot. If you pass Oakmont of San Jose, you have gone too far.
Directions from the South
From 280 North- take S Bascom Ave exit. Continue straight to light at S Bascom Ave and turn left crossing over 280. Make right at 1st light onto Moorpark Ave. You will see Valley Medical center on your left. Take left at 2nd light onto Thornton Way at Sierra Crest Condominiums. Our facility’s driveway is on the right just after the second stop sign just at the end of Sierra Crest condominiums across from the large parking lot. If you pass Oakmont of San Jose, you have gone too far.
Directions from the East
From 880 South- take Bascom Ave exit and turn left at light onto Bascom. Cross over Stevens Creek Blvd and 280- then turn right onto Moorpark Ave. Take left at 2nd light onto Thornton Way. The Sierra Crest Condominiums will be on your right. Continue through 2nd stop sign at the end of the condos and take immediate right into driveway. If you pass Oakmont of San Jose assisted living facility, you have gone too far.
Directions from the West
From 17N- take exit 25 toward Hamilton Avenue. Make a left on Creekside Way behind The Pruneyard and the 1st right on to E. Hamilton Ave. Stay in far left lane as you cross railroad tracks and make the first left on to S. Bascom Ave. Cross Stokes Ave and remain in left lane. You will pass Pizza Hut on your left. Make a left at Enborg / Fruitdale just before Valley Medical Center. Follow Enborg to the end and make a left and immediate right in to our driveway. We are located between Sierra Crest Condominiums and the Oakmont of San Jose Assisted Living Facility.