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Santa Rosa self storage at 496 Hearn Ave
Read 275 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Self Storage Amenities You Need
A Wide Range of Storage Unit Sizes
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
Additional Amenities and Services
- Personal access hours built around your schedule
- Sturdy moving carts for large items
- Elevator access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0689
Recent Customer Reviews About This Facility
20 of 275 reviews
April 6, 2021
Holly Mcginnis
Posted On Google
Setha was so helpful on helping me choose a storage unit. Not anything like other places that are unfriendly and make you question if you want to leave your valuables there. I like the fact that he lives above his workplace. Setha went above and beyond customer service. He even swept out my unit for me. I will likely end up keeping a smaller unit with your company year round. Thank you. Make sure to take care of such a great employee.
Response from Extra Space Storage (4/12/2021)
We're so happy to read this review, Holly! Thanks for taking the time to share this with us. At Extra Space Storage we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Setha! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
April 2, 2021
G Balla
Posted On Google
Setha Oum was extremely helpful and knowledgeable.
Response from Extra Space Storage (4/8/2021)
Hi G, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Setha! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 29, 2021
Jovanna Rodriguez
Posted On Google
Great costumer service ????????
Response from Extra Space Storage (4/3/2021)
Thanks for the positive review, Jovanna! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 29, 2021
Lynn Wal
Posted On Google
Easy access and excellent, responsive staff. We will definitely use this facility again in the future!
Response from Extra Space Storage (4/3/2021)
Thanks for the review, Lynn! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 24, 2021
Drew Humphrey
Posted On Google
Excellent and highly professional service. I really enjoy having my unit here and would recommend this location to anyone in need of a storage unit
Response from Extra Space Storage (3/31/2021)
Thanks for the kind words, Drew! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (707) 526-4976 if you need anything.
March 15, 2021
Lonje
Posted On Google
Very helpful and courteous!
Response from Extra Space Storage (3/21/2021)
Hello, Lonje. Thank you for the review. We're so glad we could meet your storage needs. Stop by our office if you need anything in the future!
March 2, 2021
Chris Berg
Posted On Google
The company was proactive in getting me into a unit I was waiting for. Jessica’s customer service is stellar, and the property is clean, well kept, and mostly quiet. Based on word of mouth and personal experience, this is the best place in town for security and convenience.
March 2, 2021
Joe Broderick
Posted On Google
Very helpful staff nice people
Response from Extra Space Storage (3/2/2021)
Thank you, Joe. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
February 28, 2021
Tim Norman
Posted On Google
Great experience from the initial phone call through the renting g of the space. Jessica was very helpful and guided us through the process. The space is perfect and easily accessed.
Response from Extra Space Storage (3/1/2021)
Tim, we are so happy to hear that Jessica could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office if you need anything.
February 27, 2021
Nick
Posted On Google
Great customer service and front desk staff. Clean facilities, will be using again
Response from Extra Space Storage (3/6/2021)
Thank you for the kind words, Nick! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 27, 2021
McKenna Brunn
Posted On Google
Friendly customer service, clean storage, and great communication! It's stressful enough to relocate during a pandemic. We so appreciate that renting a storage unit has been a breeze with Extra Space Storage. We were having a little trouble finding our unit, but someone came out to help us right away. She was super friendly and helpful!
Response from Extra Space Storage (3/6/2021)
Thank you for the kind words, Mckenna! We're committed to providing excellent customer service. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
February 25, 2021
Robert Semmons
Posted On Google
Extra Space Storage at this location, made everything go very smoothly and was able to accommodate my needs. The place is impeccably clean.
Response from Extra Space Storage (3/4/2021)
Hi Robert, thank you for your review. We're glad our team made everything go very smoothly and was able to accommodate your needs. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.
February 20, 2021
Robert Gatewood
Posted On Google
Nice people and very clean.
Response from Extra Space Storage (2/26/2021)
Hi Robert, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
February 18, 2021
Mary Martinez
Posted On Google
Great customer service!! Staff is very helpful answering any questions you might have as well as trying to find the best rate or discount for their customers. Location is right off 101 so that was also a plus. The units and grounds are kept clean. Never had an issue with pests either. Thankful that staff walks the grounds to check unit locks. I had an incident where I forgot to properly lock my unit and was contacted immediately.) However; I had forgot to update my info..) staff checked the cameras.. and replaced my lock at no cost. When I returned the next time to my storage unit they had notified me of what had happened. Very Important: always update your info!! Luckily nothing was stolen. I've rented a couple units from Extra Space and would again in the future if needed.
Response from Extra Space Storage (2/24/2021)
Thank you for the kind words, Mary! We're committed to providing excellent customer service. We're glad our team was very helpful in answering any questions you might have. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are here to help with any future storage needs! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
February 17, 2021
Eduardo Nunez
Posted On Google
Good customer Service and prices.
Response from Extra Space Storage (2/24/2021)
Eduardo, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 14, 2021
Shiziel Goto
Posted On Google
Thank you to setha and jessica. The facility is very clean and the service is beyond exceptional. Setha took his time and made sure I rented the right unit.
Response from Extra Space Storage (2/23/2021)
Hi Shiziel, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Setha took his time and made sure you rented the right unit. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 13, 2021
Josie Quan
Posted On Google
Clean facility. Nice management.
Response from Extra Space Storage (2/22/2021)
Hi Josie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
January 30, 2021
Marie Detweiler
Posted On Google
The management is super helpful and easy to work with. The area is very clean and safe.
Response from Extra Space Storage (1/31/2021)
Hi Marie, thank you for your review. We're glad our team was able to help! Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
January 22, 2021
Chris Berry
Posted On Google
They are the best always willing to accomodate your needs
Response from Extra Space Storage (1/25/2021)
Thank you for the review, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!
January 21, 2021
Tara Newlin
Posted On Google
Great service! Setha was great, he really helped me out and made sure I got the rate I wanted.
Response from Extra Space Storage (1/23/2021)
Thank you for the kind words, Tara. We're glad Setha was able to help! Our team is here to serve you, so give us a call at (707) 526-4976 if you need any future assistance.
Frequently Asked Questions at 496 Hearn Ave
What does a 10x20 storage look like?
Can you use Extra Space Storage at 496 Hearn Ave as a gym?
What is the best way to keep moisture out of storage boxes?
How much space does a bedroom dresser take?
Do we charge for accepting deliveries?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Corner of Hearn and Dowd right behind the Arco Gas station. Directly across the street from Mead Clark Lumber.
Directions from the North
From Highway 101 southbound Take Hearn Ave exit. Make a right from the off ramp onto Corby then you'll want to get immediately into the left lane and left on Hearn Ave. Stay in the left lane and at the next light turn left onto Dowd St and we are another immediate left into the store.
Directions from the South
Off of Highway 101 northbound take the Hearn/Yolanda Ave. exit. Make a Left onto Santa Rosa Ave. Head towards the sleep train center then turn left onto Hearn Ave. Go thru 2 lights and make a left on Dowd Ave. The facility will be immediately on the left.
Directions from the East
Go west on Hearn Ave. go thru two lights and turn left onto Dowd Ave. The store is immediately to your left.
Directions from the West
Go east on Hearn Ave. go thru two lights and turn left onto Dowd Ave. The store is immediately to your left.