Santa Rosa self storage at 496 Hearn Ave

This place is great, amazing staff, clean and secure facility. I feel comfortable storing my belongings here. They were very welcoming and friendly! Edit: I originally posted my review 1 year ago and have finally moved out (due to not needing a unit anymore) and I can honestly day this was the best storage facility I've ever encountered! They made everything easy, it was always clean & accessable, and the staff was amazing! Especially my girl Jessie! She was one of the nicest people I've met in a long time! Great sense of humor and awesome style! We chatted and laughed and she really made an impression! If I ever need another unit I will undoubtedly be going back to Extra Space Storage!! Thank you!!

Very clean and well taken care of facility. Wonderful customer service. Highly recommend

Setha provided great service!!

Fast and friendly

Excellent service!

Very friendly people I LIKE ??

Very easy to book a storage space online. Super clean facility and really nice staff.

Best prices and best services. Highly recommended, I work for a moving company and have dealt with alot of storage units, this tops tops them all.

Great Service!

This would be my second time using this facility. Security is great along with accessible hours. Also their climate controlled units are fairly priced & nice. This time around I went into the office and had the pleasure of meeting Jessica. She was able to get the unit I needed and made the whole process a breeze. I enjoyed talking with her & appreciate how amazing her customer skills are!

Jessica Talked me through everything answered all the questions I needed to be answered very helpful

Setha is an excellent team member to extra space storage . He has constantly gone above and beyond the call of duty . Always exemplifies five star customer service !

On the more expensive side for the area. But I like the level of security. Great drive up access. And the manager at this location really cool. Makes difference when you're storing your belongings long term. All around pretty happy here.

Great office staff

Thanks for all your help and timely management. Storage is easily accessible and the space is clean.

Very nice staff! Clean office! Reasonable rates!

Price is moderate. Could be less expensive. The interior locker area has no ventilation and gets to be like an oven inside. The location is a bit of a rough neighborhood with souped up exhaust system vehicles racing up and down the streets and albeit, it’s storage - there could be automated entry doors and dollies on site. It is after all the 21st century. Again, not a bargain and very very basic.

Real helpful , nice clean storages and real feeling of safety. So glad I got my storage thru them.

Great service..Promptly greeted..I will recommend to famliy and friends .Well kept facility.....A+++++.

I’ve rented storage at this location for the past six months. From the beginning to end the customer service has been top notch ( above and beyond ). Every question or concern I had was answered. I wish I could give more than 5 stars. Access to the storage was easy facilities were always clean and well lite. Gated entrance with CCTV. I always felt safe and secure at all hours of the day. I will definitely use Extra Space Storage in the future if the need arises….. Thanks