Refine Search
Other Locations Near You
2900 Soquel Ave
Santa Cruz, CA 95062
Distance: 5.37 miles
1465 38th Ave
Santa Cruz, CA 95062
Distance: 6.54 miles
Scotts Valley Self Storage at 90 Santas Village Rd.
Read 148 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
Wide Selection of Storage Unit Sizes
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Personal access hours built around your schedule
- Sturdy moving carts for heavy, bulky items
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0142
Recent Customer Reviews About This Facility
20 of 148 reviews
November 18, 2020
Julie Bargiacchi
Posted On Google
Trust in Extra Space where your belongings will be safe!!!
Response from Extra Space Storage (11/18/2020)
Thanks Julie! We are so happy to hear that your experience at our self-storage facility has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that.
October 29, 2020
Marty Ritchey
Posted On Google
Great customer service. I’ve been a customer for several years now, and have never had any issues.
Response from Extra Space Storage (10/29/2020)
Marty, we are so happy to hear that we could accommodate you and provide a smooth storage unit rental experience. Thank you so much for being a loyal Extra Space Storage customer!
October 23, 2020
Jacki Weber
Posted On Google
Zenda was awesome. Contacted me right after my inquiry, watched out for a smaller unit for me and contacted me the same day with one available. She made it an easy process. Thanks!
Response from Extra Space Storage (10/23/2020)
Thank you for taking the time to leave your feedback, Jacki! We're so happy to hear Zenda was able to make your self storage rental process hassle free! Give us a call at (831) 438-3775 if you need any future assistance.
September 22, 2020
Matt Frost
Posted On Google
Some of the details of my agreement for the unit were inaccurate or rather “different once i was there,” in person, payment in hand... The call center should have had accurate information regarding something as important as my agreed upon access hours. I didn’t appreciate being promised one thing and then being told another once I arrived. I do not fault the on-site manager for this. That being said, the office visit was otherwise pleasant and painless and the manager was attentive, professional, and polite. She communicated the terms clearly and we were able to get business handled in less than 15 min. Overall a very good experience.
Response from Extra Space Storage (9/22/2020)
Thanks for the feedback, Matt! We are always looking for ways to improve your experience at our storage facility. If you ever need any assistance feel free to stop by or call us at (831) 438-3775.
September 17, 2020
Adriana Rico
Posted On Google
Phenomenal staff, clean facility and a smooth transaction from start to finish in this conveniently located facility. Highly recommend!
Response from Extra Space Storage (9/18/2020)
Thanks, Adriana! We're pleased to hear you've had a positive experience throughout the self storage rental process. Stop by our office if you need anything in the future!
September 16, 2020
Heather Dal Cielo
Posted On Google
Zenda is amazing and so helpful - we had a great experience at Extra Space Storage - I would highly recommend!
Response from Extra Space Storage (9/17/2020)
Thank you for the review, Heather! We pride ourselves on having a friendly, accommodating staff and are so happy Zenda was able to assist with your storage unit rental! We're so happy to hear our storage facility has your recommendation! Feel free to reach out if you need any assistance in the future.
September 8, 2020
travis huntington
Posted On Google
Extra Space is such a great company staffed with people who care. When the fire caused massive evacuations, we needed help and fast. Extra Space went the extra mile, getting us into a space and accommodating us site unseen. When you can rely on a local business to turn up and help displaced people, that’s a sign of a healthy community partner.
Response from Extra Space Storage (9/8/2020)
Thank you for your 5-star review, Travis. We are happy you had a great experience with this storage facility! Please let us know if you need any assistance or have any questions.
September 7, 2020
Johanna Timmer
Posted On Google
This place is awesome. Zenda is super cool and helpful and they have great rates.
Response from Extra Space Storage (9/8/2020)
At Extra Space Storage, we do our best to provide high quality, yet affordable storage spaces for our customers to store their belongings. We're so happy to hear you feel good about your storage unit rental price and appreciate your business! Thanks for your kind words Johanna. Please give us a call if you need any assistance with your storage unit in the future.
August 29, 2020
Erik Zinn
Posted On Google
I called Extra Space Storage to try and find a unit nearest to me, but they were all filled. The person I spoke with referred me to one of their facilities a little farther away and gave me the manager's cell phone number. Before I could call her, she called me! Signing up was quick and painless and done on the phone and the manager was very helpful in explaining all the options available to me. Overall their initial customer service was outstanding and the process of signing up was very smooth.
Response from Extra Space Storage (8/28/2020)
Hi Erik, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self storage needs! Give us a call at (831) 438-3775 or stop by the office if you need anything!
August 27, 2020
Stephanie Booher
Posted On Google
Zenda at Extra Space Storage has been great to work with at the Scotts Valley location. Regarding the CZU Lightning Fire Complex, evacuation information and actual customer service on the premises during check-in, she has been attentive, empathetic and knowledgeable. Thank you.
Response from Extra Space Storage (8/27/2020)
Thank you for the excellent rating, Stephanie. We are glad Zenda was able to provide exceptional customer service. Please stop by the office if you have any questions about your storage unit.
August 17, 2020
Robert Duffner
Posted On Google
Zendra is a pleasure to deal with. She is super professional, very knowledgeable, and very friendly!
Response from Extra Space Storage (8/18/2020)
Hi Robert, we appreciate you taking the time to share your experience with us! We agree, Zendra is such an asset to our team! Thank you for choosing Extra Space Storage for your self storage needs. We look forward to seeing you again soon!
August 15, 2020
Nanette Barkey
Posted On Google
Our experience at Extra Space Storage in Scotts Valley was EXTRAORDINARY! Zenda is amazingly helpful and knowledgeable and made the whole experience easy during the stress of moving. Thank you, thank you!
Response from Extra Space Storage (8/17/2020)
Hello, Nanette, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your self storage needs. Please let us know if you need anything.
August 13, 2020
Hilton Vasconcelos
Posted On Google
Absolutely amazing customer service provided by the facility manager - Zenda! She is fantastic and really cares about making our life and storage needs go as smoothly as possible. Thank you so much! The storage facility is nice, clean, safe and in a good location.
Response from Extra Space Storage (8/14/2020)
Thank you, Hilton! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage unit needs! Give us a call at (831) 438-3775 if anything comes up!
August 10, 2020
Pedro Reyes
Posted On Google
Very helpful, very clear on the information and she was nice explaining everything
Response from Extra Space Storage (8/10/2020)
Hi, Pedro. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything with your storage unit.
August 7, 2020
Jacob McClish
Posted On Google
Zenda was very nice and very helpful. She was polite and patient the entire time and made sure everything was perfect before I ended the call. She is very good at her job!
Response from Extra Space Storage (8/10/2020)
Thank you for the review, Jacob! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any questions about your storage unit.
July 29, 2020
Zenda Lubeck
Posted On Google
I would love to invite you down to our conveniently located facility for a tour! We work very hard to keep our property very clean and keep our customers happy! Come see what move in specials are available, we would love to have your business!!
Response from Extra Space Storage (7/30/2020)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional self storage solution in your neighborhood. Thanks for the 5-Star review, Zenda!
July 29, 2020
Lydia Seager
Posted On Google
Very friendly and easy process.
Response from Extra Space Storage (7/30/2020)
Lydia, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional local self storage solution in your neighborhood. We're glad we were able to meet your self storage needs!
July 27, 2020
Vanessa Quihuis
Posted On Google
Welcoming. Helpful. Thoughtfully accommodated based on access and helped out regarding an online discrepancy. I appreciate the great service.
Response from Extra Space Storage (7/27/2020)
We appreciate the review, Vanessa! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything with your storage unit.
July 20, 2020
Kenny Christenson
Posted On Google
I have been using this extra space location on and off for a couple years. Zenda has been there since the beginning and has always made the process enjoyable. Fair prices, widely available storage sizes, and easy access makes this place a great option!
Response from Extra Space Storage (7/21/2020)
Thank you for the kind words, Kenny. We're glad Zenda has been able to help! Our team is here to serve you and answer any questions you have about your storage unit, so give us a call at (831) 438-3775 if you need any future assistance.
July 20, 2020
Amanda Jamieson
Posted On Google
Easy and quick service.
Response from Extra Space Storage (7/21/2020)
Thank you, Amanda, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional self storage solution in your neighborhood. Give us a call at (831) 438-3775 if there's anything else you need from us.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Baymonte Christian Church & School.
Directions from the North
Drive southwest on Santa Cruz Hwy. Take Exit 5. Turn left onto Scotts Valley Dr. Turn left onto Granite Creek Rd. Continue straight onto Santas Village Rd. Our facility will be on your right.
Directions from the South
Drive northeast on Santa Cruz Hwy. Take Exit 5. Turn left onto Santas Village Rd. Our facility will be on your right.
Directions from the East
Drive northwest on Granite Creek Rd. Turn right onto Santas Village Rd. Our facility will be on your right.
Directions from the West
Drive east on Hacienda Dr. Turn right onto Glenwood Dr. Turn right onto Scotts Valley Rd. Turn left onto Granite Creek Rd. Continue straight onto Santas Village Rd. Our facility will be on your right.