Scotts Valley Self Storage at 90 Santas Village Rd.

Decent access hours and Zenda was great to work with. I would have given 5 stars if there was a bathroom onsite but otherwise a great facility.

Tabitha may be the most hospitable and sympathetic sales representative I’ve ever spoken with. Never have I felt so comfortable about making a purchase. She deserves a promotion. Highly recommend. M

Google extra space storage in Scotts valley it was awesome over the phone Tabitha carr was fantastic and very patient

Great customer service. I’ve been a customer for several years now, and have never had any issues.

Zenda was awesome. Contacted me right after my inquiry, watched out for a smaller unit for me and contacted me the same day with one available. She made it an easy process. Thanks!

Some of the details of my agreement for the unit were inaccurate or rather “different once i was there,” in person, payment in hand... The call center should have had accurate information regarding something as important as my agreed upon access hours. I didn’t appreciate being promised one thing and then being told another once I arrived. I do not fault the on-site manager for this. That being said, the office visit was otherwise pleasant and painless and the manager was attentive, professional, and polite. She communicated the terms clearly and we were able to get business handled in less than 15 min. Overall a very good experience.

Phenomenal staff, clean facility and a smooth transaction from start to finish in this conveniently located facility. Highly recommend!

Zenda is amazing and so helpful - we had a great experience at Extra Space Storage - I would highly recommend!

Extra Space is such a great company staffed with people who care. When the fire caused massive evacuations, we needed help and fast. Extra Space went the extra mile, getting us into a space and accommodating us site unseen. When you can rely on a local business to turn up and help displaced people, that’s a sign of a healthy community partner.

This place is awesome. Zenda is super cool and helpful and they have great rates.

I called Extra Space Storage to try and find a unit nearest to me, but they were all filled. The person I spoke with referred me to one of their facilities a little farther away and gave me the manager's cell phone number. Before I could call her, she called me! Signing up was quick and painless and done on the phone and the manager was very helpful in explaining all the options available to me. Overall their initial customer service was outstanding and the process of signing up was very smooth.

Zenda at Extra Space Storage has been great to work with at the Scotts Valley location. Regarding the CZU Lightning Fire Complex, evacuation information and actual customer service on the premises during check-in, she has been attentive, empathetic and knowledgeable. Thank you.

Zendra is a pleasure to deal with. She is super professional, very knowledgeable, and very friendly!

Our experience at Extra Space Storage in Scotts Valley was EXTRAORDINARY! Zenda is amazingly helpful and knowledgeable and made the whole experience easy during the stress of moving. Thank you, thank you!

Absolutely amazing customer service provided by the facility manager - Zenda! She is fantastic and really cares about making our life and storage needs go as smoothly as possible. Thank you so much! The storage facility is nice, clean, safe and in a good location.

Very helpful, very clear on the information and she was nice explaining everything

Zenda was very nice and very helpful. She was polite and patient the entire time and made sure everything was perfect before I ended the call. She is very good at her job!

Very friendly and easy process.

I would love to invite you down to our conveniently located facility for a tour! We work very hard to keep our property very clean and keep our customers happy! Come see what move in specials are available, we would love to have your business!!

Welcoming. Helpful. Thoughtfully accommodated based on access and helped out regarding an online discrepancy. I appreciate the great service.