Venice Self Storage at 658 Venice Blvd

My experience with Extra Space Storage so far has been very smooth, the office’s management were very friendly and after booking online made the whole process easy

Emily goes above and beyond she really helped my brother out in a tight spot

Came to check the spot out for next summer after college. Manager was friendly and helpful.

Staff is nice & friendly. Unit clean & have equipment/flat bed dolly? Not sure what its called to help load stuff. So don't have to carry anything. However, Not sure why ppl think its okay to follow women around. Today 11/10/23 around 7-8 am. It appears that this man waited for someone to enter unit. He ended up following me into the storage lot. As I was approaching the building, there was a man standing at the garbage smoking a cigarette. As I was inputting my info into the gate he was standing near looking through his phone. The gate did not unlock for me. ( I memorized my code & I nervously entered it wrong) I looked at him & told him he can go ahead & enter his information into the gate. He told me he was searching for that information in his phone. ( I can see his phone, & he is inside of his contact list, or call log list) I told him he doesn’t have to remember it because it is a combination of his phone number & …… He then starts to explain to me how I can enter my information with the special keys. This is the moment I am certain this man had no intentions on entering this facility with his own code. Now, I need to enter & he standing there watching me. My options: wait, come back later or go in now & be on guard for any unusual behavior. I quickly decide to just stand in front of the keyboard blocking his view of my information & proceed about my business. I have already made up my mind that he should 1. Go to the outside unit or 2. Go to the door and let himself in. He does neither but what he does is try & have a conversation with me. I think this is a decoy & he is using me to get into this storage for some reason. IDK. I proceed and noticed he walking close to me. He is a total stranger to me. We could be going to the same place but… I wanted to be sure that he was indeed following me. So I stopped near first door as if I was about to go into building. The man stopped at the first door also. I looked at him & let him know that I seen he had intentions on entering the first door. I walked away. When I reached the second door there he was right next to me. Now, this is whole situation is ridiculous to me. I had to nicely tell this man that I was not comfortable entering the building & allowing him to follow me without him being able to enter himself. He told me he had been a customer for 20 yrs. I told him that hasn’t anything to do with him being a man & I am a female. That apparently wasn’t enough as he still stood there. I told him there isn’t anybody in this building & I am not about to open this door & let him go in there with me. He stood there as if persistence was going to help him. I told him again I am a woman & you are a man we are two completely different people. He finally understood (or gave up) what I was trying to explain to him & he left.

Very practical and very nice staff

Emily was awesome very friendly

I rented at the same location on Venice Boulevard seven years ago in 2016 so I knew what to expect, overall; I was relatively happy with the experience, except for the one time fees that were not disclosed until my credit card was inserted into the machine. Cylinder locks are $19.99 or roughly double market price, but smart customers bring their own. There is a guard present & the bathroom WAS clean unlike seven years ago when there was a homeless person that used the bathroom and the bathroom was disgusting. The reason for this difference as explained to me by the manager, is that she’s the manager and she’s on site every day and she doesn’t put up with those things in general. The bathroom is only available during office hours. I wish it were available during gate hours. But there is likely too much abuse to expect 16 hours of available-toilet-time per day. Expect six hours per day, perhaps, because demand is high, and as advised, on November 1 2023 it was as nice as a Vegas high limit bathroom experience (hyperbolically for a storage unit restroom). It smelled nice and was kept clean! Security guard advised McDonald’s on Lincoln for bathroom needs before 9am. Their sink at Mickey D’s was weak AF, but barely worked. I think they engineered this to limit those who would use water for spot-bathing. I rented an outdoor 5x10 to allow easy to-and-from car-loading and paid a premium willing to reduce step-count transferring items. There’s a gated parking area usable from 6am to 10pm and the road surface is clean and smooth and great for handtrucks with small and/or hard wheels (and skateboards) to make work more efficient moving things. Web prices go up after three months, and parking on Venice blvd is nearby with street cleaning on Tuesdays. There is no public trash and sometimes customers leave garbage and/or “free stuff” depending on your perspective. I got some discarded items that I would have had to dumpster dive for if they let you throw away bigger items in the parking lot. Instead customers dump discarded items on Venice blvd.

I've been storing my personal items here at the Venice location for over 5 years and that staff has always been amazing and friendly. The new Property manager at this location Emily Lepe has gone above and beyond to assist me with my specific Needs. Thanks so much Marcus Venice Electric Light Parade

Fantastic customer service when I called in to inquire about a large rate increase & manager had already requested a reduction in my rate with corporate already ….then both left a message & text to inform me that the reduction had been approved ..great experience from beginning to end …thank you

Came to check out prices might be moving here place is great Emily is very friendly.If I love to Venice this is definitely where I will rent!!