Extra Space accessibility, clean environment, ease of renting (online and/or in person) really make it easy to continue to return to rent storage when my needs arise. This is my third time renting space and I have returned each time to Extra Space at 7392 Garden Grove Blvd. And Kim is a great asset -super friendly, knowledgeable and really enjoy providing excellent customer service! She has always provided me with flexibility and great customer service.

Kim, the manager, was very personable and professional and helped me find a unit that was right for me at the best price. The location, open hours, and ease of access work well for me. Recommended.

Clean inside amd out,, manager is very courteous and cares about this facility. Would recommend to anybody

Kim is the best!! My mom died suddenly and I had to vacate her apartment immediately. The problem was, due to Covid restrictions, the packing and the move could only start after 6pm. That meant that the unpacking at a storage unit would be late at night. We had been to several storage facilities all saying they could not accommodate us. Kim was a breath of fresh air. Not only did she listen and understand what the situation was, she bent over backwards to make it all happen. Her storage facility is open until 10 but she gave me her cell phone number so I could call and get in after hours. She could not have been more kind and helpful. Kim is friendly and really keeps an eye on the place. She is constantly cleaning and making sure all the elevators and hand carts are clean and working properly. My boyfriend is moving a shop from Northern California and there was no doubt from who and where we would rent a storage unit. Kim to the rescue again!

The staff was amazing and the facility is super clean! Update: after our first month we realized we simply needed more space! The staff was more than helpful in adjusting our contract and the move to a bigger space could not have been easier! They even let us borrow a lock while we moved from unit to unit! Many thanks to the staff and would recommend Extra Space Storage to anyone!

This storage is so clean kim in the office is very nice and professional everything is convenient at the elevator with the push cart to get my items upstairs

I have been a customer at extra space storage for 5 years the onsite manger Kim and her team are the best! She values your stuff like its hers. She does her job by the book to keep your stuff as safe as possible. So if you cant follow BASIC rules then you should rent somewhere else. i would highly recommend this storage facility

Because of my friend Kim and how helpful they are!

Yvette and manager were quick to assist. They answered all my questions and concerns. No complications. Thank you extra space storage!!!

Even though Kim was managing the office on her own at the time, and had to deal with other issues, while taking care of my rental agreement, her professionalism never wavered. Her poise, and great sense of humor, made the whole process surprisingly a very pleasant one. Thanks, Kim!!

Extra space storage answered all my questions, & was very polite when doing so.

Yvette is an excellent, exceptional good service.She is polite, respected, helpful,efficient,great job. I ownedyour company big blessings.Thankyou.

Great customer service!!! Arsenio was great and friendly... highly recommend this storage.

I found the whole process of obtaining a unit to be easy and quick. Dora was pleasant to work with and she was kind and friendly.

This is a clean, well maintained location with excellent customer service. They are currently offering the first month free, good location, and reasonable pricing. I'm happy.

This first half is for the customer service. Kim Buchanan-Coleman, the on-site manager, made my entire rental experience a very smooth & pleasant one. She explained everything in detail, answered all my questions and showed me the property before I signed up. Every time that I showed up with some kind of need, she accommodated me with a smile - even when she was getting ready for lunch. Oh! She even walks the grounds to check up on everything. A great example of genuine customer service! This second half is for the facility itself. I rented with Public Storage before & it just got scary, dirty, unkept, etc. When I found Extra Space Storage just down the street, I was thrilled. After a tour of the facility & the units I was looking to rent, I knew this was my new place to store. The grounds are kept clean, clutter-free. The storage units are clean. There are no holes in the walls. No signs of any kind of infestation like there was at the other place. There are pull dollies on every elevator to help with transporting your stuff from your car to your unit. Every hallway is lighted for safety. There's even music playing. Every time I come here, I don't feel scared or nervous because of what might lurk on the grounds or in the units. Overall, an ideal place for storing my things with peace of mind. Close by. Clean. Congenial staff. I highly recommend this place if you're looking for a storage company!

Clean, Secure, & Management is great.

Wonderful costumer services and great prices that are hard to beat!!

Excellent customer service, fast and easy

Extra Space Storage patiently helped and guided me every single step. I appreciate all the help i got to reserve rooms.