Colorado Springs self storage at 1730 S 8th St

My storage locker was broken into and ransacked in September 2020, and I lost about half its contents. Since then I’ve been trying to get the overhead sliding door’s hasp fixed. The thieves bent it badly, and I was able to pound it back into shape with a hammer so that it worked, but opening it and closing it required hand tools every time. A series of Extra Space staff took messages and promised to call me when the parts and a handyman were available, but none ever followed through in the past year. Today I met Shane, a staff member, when I went to the on-site office to renew my request. He smiled cheerfully and said, if you’ve got a few minutes I’ll meet you there and fix it myself. He did. Instead of shuffling this task away to someone else and sometime else, he bolted a new hasp onto the door and now it works as it should again. Five stars for Shane’s customer service! (Please note this rating is about my interaction with a particular staff member. My rating for the facility overall would be … different.)

I really enjoyed working with the location manager, Melanie Martinez. She was very professional and honest. Called many storage facilities and I felt the most comfortable dealing with Melanie!

I recommend 100% satisfactory when using Extra Space Storage.

Good facility. No problems at all. Amazing staff at the front!

Good service. Pog Champ.

Melanie was very helpful and helped me accommodate my needs I’m very grateful for her help

Experience was wonderful felt good knowing that my goods where safe and sound in their hands the climate controlled unit I had was perfect for all of my collectibles and art and with the daily lock check I knew my stuff was gonna be safe 10/10 would recommend to anyone who needs it.

Kay was very professional and helpful!

Kay is very knowledgeable and professional.

melanie in the front was super help full and made me feel at ease. We need more people like her. Great job

The ladies at Extra Space Storage are the best. I have rented several units throughout the last year and have received outstanding service each time. I highly recommend renting from them.

Good Place to store your personal belongings !

Very helpful and professional.

Due to a software glitch, I was unable to enter. It was quickly fixed and I was good to go again.

Clean Place, well managed. Was there for a year never had a problem. Would recommend.

Melanie was great with assisting me on getting my storage unit she’s very helpful

Friendly and so easy to work with! Clean spaces.

Great place, friendly staff. Clean facility compared to others around town.

They are very understanding and nice! The best part is they can approve you for after hour access,¡¡¡ I will gladly be here for the next 6 months to a year ?????

Very neat and clean