Denver Self Storage at 3879 Adams St

I called today to combine two small storage units we have and move into a bigger unit. Chi was so helpful. They checked out the unit to make sure it would be convenient and accessible, and they took care of canceling the other two units (when their term ends). Thank you, Chi!

Always helpful and accommodating when needed.

Melanie the store manager was top notch! Best customer service I have received in a while. She went above and beyond, explained everything and got ne the best price! Need a store unit. Go see her! You won't regret it ! Thank you,Melanie!

Excelente

I would recommend extra space storage. The facility was well kept and clean. Also the office lady (Caralee) was friendly and very helpful.

Great customer service by the friendly lady who works the front. I feel safe coming here at night alone. Only thing I'd say is that people who come here really need to stop being so sloppy, leaving trash around the hallways and overflowing the dumpster

Pete was extremely helpful and friendly. The building is clean, well kept and easy to access.

I recently had the pleasure of interacting with Caralee at Extra Space Storage and I was extremely pleased with the level of service she provided. Her customer service skills are exemplary and she really stands out in the crowd. From the moment I started communicating with her, I could tell that she was genuinely focused on assisting me. Regardless of the numerous questions I had, she patiently and politely answered them all, making sure I had all the information I needed. Her attention to detail and ability to anticipate what I might need were very impressive. One aspect that deserves particular mention is her follow-up. In an era where customer follow-up often gets overlooked, Caralee showed how it’s done right. She reached out to me to ensure I was satisfied and had everything I needed, adding a personal touch that left a lasting impression. Her proactive approach, combined with her friendly and professional demeanor, created a seamless experience that exceeded my expectations. I truly felt valued and taken care of. I highly recommend Caralee and Extra Space Storage for anyone looking for storage solutions coupled with top-notch customer service. Caralee, thank you for making my experience with Extra Space Storage a remarkable one. Your commitment to excellent customer service is truly appreciated!

Very cool place save stuff ??

I'm typically not one to write reviews, but after my experience with this self storage business, I felt it was only fair to share how exceptional their service truly is. From the moment I walked through their doors to the time I left, I was astounded by the level of professionalism and customer care I received. I cannot write this review without giving a special mention to a staff member named Pete. To say he was helpful would be a colossal understatement. Pete was not just an employee doing his job; he was an absolute game-changer in my self-storage experience. With his warm smile, boundless patience, and in-depth knowledge about the business, Pete took customer service to new heights. When I arrived, I was admittedly overwhelmed by the task of finding the right unit for my needs. But Pete took it upon himself to guide me, explaining the pros and cons of each unit based on my requirements. His insights were instrumental in helping me make an informed decision. Not only did Pete help me select the right storage unit, but he also walked me through the entire process, from signing the contract to understanding the security protocols in place. I felt completely at ease knowing my belongings were in good hands. When it came to packing and moving items into the unit, Pete was there to offer assistance and even shared a few clever storage tips that made the process a lot smoother. This type of service is above and beyond what you typically expect, and it reflects the company's commitment to go the extra mile for their clients. I must commend this self storage business for maintaining such high standards in their facilities as well. The units were clean, well-lit, and secure. The accessibility hours are also quite generous, making it convenient for those who may need to access their units outside standard business hours. If you're looking for a reliable, secure, and professional self-storage business, look no further. And if you have the chance to work with Pete, take it. His exceptional customer service will undoubtedly make your storage experience stress-free and satisfying. Thanks to Pete and the entire team for their commitment to providing top-tier service!