Old Saybrook Self Storage at 47 Spencer Plains Rd

Shana has gone out of her way to address any concerns or questions that we have had over the past four and a half years. She is always extremely polite, friendly, and informative. Shana takes pride in her facility.

Any time I talked to any of the workers, they were always pleasant and helpful. A few price increases over a year and a half, was the only thing that I could complain about.

I lite Extra Space Storage because they have great customer service. The staff are very welcoming. They are friendly, caring and very helpful.they make you feel at home. The staff are also professional and very knowledgeable. They were able to answer all my questions and was very patient and understanding in making sure that I understand the answers to the questions I asked. They treat you like family. Convenient locations, and easy to get to. There is a wide variety of storage unit sizes even with climate control. They know how to maintain the place. It is spotless.They keep it clean and well kept. They pay attention to detail. It has strong security measures. I feel very confident of the safety of my belongings. The rates are great and affordable. When I get a card in the mail saying that I am getting an increase in payment I would call them right away and the staff will help to make sure that I don’t have to pay it. I told one of the staff that I can’t pay $200 or more. So they have been helpful on getting me to pay a little less than $200. The staff telI me to always call them when I get the card in they nail and they will help me out. I even asked when I first started renting a unit if I could have my payment set up to be taking out on the 3rd of the month since that is when my big checks come in each month. So that way I can keep making my payments on time. The staff has been so accommodating with all of this. It has a user friendly website as well. I highly recommend Extra Storage Space to anyone who is looking to rent a unit.

great storage spot! The manager Shayna is so helpful and sweet.

Very friendly. Fast to respond and assist! Highly recommend ??

Shana was great to me she deserves 10 stars if I had to refer someone for storage it would definitely be there to see Shana

We have nothing but great things to say about our experience with Life Storage. Shana was delightful and helpful and made our moving experience a piece of cake. No pun intended—that was the name of our movers! We highly recommend doing business with Life Storage!

Outstanding facility with first rate customer service!

Shawna was so great to work with. She is very knowledgeable, nice and accommodating!

Extra Space Storage Old Saybrook Ct. just off exit 66 on I-95. What sets this storage facility above the rest is it's customer service representatives. Shana, whom I have had the pleasure of working with on several occasions is superb at her job. She actually puts the customer first. Amazing.