Extra Space Storage facility on 1156 Cromwell Ave - Rocky Hill, CT
(271 REVIEWS)

Rocky Hill self storage at 1156 Cromwell Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
Select a Unit Below

There are no results for those selected filters. Please select different filter options or clear all filters to see available units.

Call for assistance

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0269

Directions

Intersections/Landmarks

CT-3 and Brook St

Directions from the North

Drive south on I-91 S. Take Exit 23. Turn right onto West St. Turn left onto CT-3 S. Pass Brook St and continue south. Our facility will be on your left.

Directions from the South

Drive north on I-91 N. Take Exit 23. Turn left onto West St. Turn left onto CT-3 S. Pass Brook St and continue south. Our facility will be on your left.

Directions from the East

Drive west on CT-9 S. Take Exit 20N. Merge onto I-91 N. Take Exit 23. Turn left onto West St. Turn left onto CT-3 S. Pass Brook St and continue south. Our facility will be on your left.

Directions from the West

Drive east on CT-9 N. Take Exit 20N. Merge onto I-91 N. Take Exit 23. Turn left onto West St. Turn left onto CT-3 S. Pass Brook St and continue south. Our facility will be on your left.

Frequently Asked Questions at 1156 Cromwell Ave

What does a 5x5 storage unit look like?

How much storage space is 10x15?

Wll Extra Space Storage allow me to teach music lessons out of my storage unit?

What can I do if I lose my storage key?

What size storage do I need for a 3 bedroom apartment?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 1, 2022

Angel R.

Posted On Google

OVERALL RATING

Just want to give thanks to John for helping me with my storage and answering all my questions.I greatly appreciate it

Response from Extra Space Storage (6/2/2022)

Hi Angel, thank you for your review. We're glad John helped you with your storage and answered all your questions. Stop by our office if you need anything in the future!

May 5, 2022

Mary T.

Posted On Google

OVERALL RATING

Very helpful staff! Kept clean and easy access. I lost my keys to my lock and they helped me right away to replace the lock. I would recommend to others.

Response from Extra Space Storage (5/5/2022)

Hi Mary, thank you for recommending us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! If you ever need anything, feel free to stop by.

May 4, 2022

Alves R.

Posted On Google

OVERALL RATING

No complaints, good doing business with these guys.

Response from Extra Space Storage (5/5/2022)

Thank you, Alves. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

March 9, 2022

Brenda F.

Posted On Google

OVERALL RATING

Great place to store items. The online process is very easy and once you book online you have someone calling you right away assisting you with the rest of the process. Great service as well.

Response from Extra Space Storage (3/9/2022)

Thanks for sharing your positive experience, Brenda. We're committed to being your go-to stop for all your local storage needs! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

November 22, 2021

Luis M.

Posted On Google

OVERALL RATING

For last minute search. They had help me very much. Answer all my questions without any issue

Response from Extra Space Storage (11/22/2021)

Thank you for your feedback, Luis! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 4, 2021

Eryn B.

Posted On Google

OVERALL RATING

Bill and Jim were very helpful and attentive despite the computer systems giving them issues the whole time. Very friendly as well!

Response from Extra Space Storage (10/4/2021)

Hello, Eryn. Thank you for the review. We're so glad Bill and Jim could meet your storage needs. Please stop by the office if you need anything!

September 20, 2021

Brian K.

Posted On Google

OVERALL RATING

Nice facility. Christian was great to work with.

Response from Extra Space Storage (9/23/2021)

We think Christian is great too! Thanks for the positive review, Brian. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

September 4, 2021

Andy B.

Posted On Google

OVERALL RATING

Christian way very helpful and explained all our options for the rental space. We were very happy and comfortable about renting the space from them.

Response from Extra Space Storage (9/13/2021)

Hello, Andy. Thank you for the review. We're so glad Christian could meet your storage needs. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions!

September 2, 2021

Jim F.

Posted On Google

OVERALL RATING

Very quick check-in. Unit is as clean as could be. I'm very happy with extra space storage.

August 18, 2021

Crimilda R.

Posted On Google

OVERALL RATING

Suzanne was a wonderful help, great customer service skills and was very patient and understanding.

August 12, 2021

Scott M.

Posted On Google

OVERALL RATING

Very friendly and efficient. I was able to get storage for my classic car same day.

Response from Extra Space Storage (9/7/2021)

Thank you for the excellent rating, Scott! We're happy we were able to provide a smooth rental experience. Let us know if we can?do anything else to help at 888-storage!

June 25, 2021

Steven P.

Posted On Google

OVERALL RATING

Great Experience .... And A Great Deal. Suzanne F Was Extremely Knowledgeable and Friendly. She Assisted me in Finding the Right Size Unit for Me and My Family. She went over all of the Specials, and Made it Very Affordable. Thanks SO Much !!

June 24, 2021

john p.

Posted On Google

OVERALL RATING

Pricing competitive, clean, friendly staff, Answered all my questions and convenient location

June 16, 2021

Danielle B.

Posted On Google

OVERALL RATING

Extra Space has served me twice now and the experience has been absolutely wonderful! The staff and grounds are excellent. The staff has been friendly and knowledgeable and the grounds are clean, safe and secure! Highly recommend to anyone!

June 12, 2021

Paul L.

Posted On Google

OVERALL RATING

Easy and friendly. Would highly recommend.

Response from Extra Space Storage (6/19/2021)

Hi Paul, thank you for recommending us. We're glad our team was friendly. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

May 27, 2021

Sharon R.

Posted On Google

OVERALL RATING

Very easy sign up procedure and very courteous personnel. Would definitely recommend.

Response from Extra Space Storage (6/2/2021)

Thanks for the kind words, Sharon! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (860) 563-6313 if you need anything.

May 17, 2021

Zoe P.

Posted On Google

OVERALL RATING

The representative I spoke with, Joanie, was very kind and helpful. She was able to give me a refund for an unnecessary charge quickly and communicated with me throughout the process.

Response from Extra Space Storage (5/20/2021)

Hi Zoe, thank you for your review. We're glad Joanie was very kind, helpful, and was able to give you a refund. Stop by our office if you need assistance or have any questions.

May 16, 2021

Laura S.

Posted On Google

OVERALL RATING

Tiffany was amazing!!! This was our first time using a storage faculty. We’re from Long Island and my daughter & her college roomie preferred to store the bulkier items locally. Tiffany was my “go to” person before we actually arrived and she was on site and very professional and prompt on move in day. I was sure she was the manager (or even an owner!) by the way she handled us and other clients. She should definitely be recognized...will refer Rocky Hill location without hesitation!

Response from Extra Space Storage (5/19/2021)

Hi Laura, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Tiffany! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 4, 2021

Michael R.

Posted On Google

OVERALL RATING

The garage door on my unit is a constant problem that I've been told for the past two years would be replaced! It appears to be the original, does not close flush and needs to be manipulated to engage its latch to lock.

Response from Extra Space Storage (5/6/2021)

Thank you for taking the time to share your experience, Michael. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (860) 563-6313 if you need anything.

April 16, 2021

ABU H.

Posted On Google

OVERALL RATING

I feel quite safe and service is very helpful

Response from Extra Space Storage (7/11/2020)

We’re happy you had a great experience, Abu! Thank you for being an Extra Space Storage customer.