Bonita Springs Self Storage at 8420 Murano Del Lago Dr

Friendly, courteous and helpful staff (Gina went above and beyond). Clean, well lit and secure facility. I would highly recommend to anyone.

Very Clean, Staff was Great. Gina H. Was the person that made this hectic time feel easy.

Gina H was friendly and helpful while I was doing my work .Made it go easy and no stress at all .Good people make great places.

We've been renting at this facility for three years. Very nice place, always clean, air-conditioned and safe. And staff there is awesome. Gina and Joe are very helpful, very friendly and always professional. I've recommended this facility to some of our friends and they too liked it a lot.

This is a great facility! Very clean and up-to-date. Gina was delightful in setting up the account and access!

Not a huge fan of the hours for when help is needed but the staff os wonderful, friendly and helpful. Staff gets 5 stars!!

This is my second unit at this facility! I originally reserved a unit online, however, when the manager called me to confirm my reservation (he did the same for my first unit too), I had not realized I'd actually reserved a parking spot. After we both laughed at this, the manager took the time to ask me what the unit will be for; he reviewed the units he had available; and asked me of my floor preference - 1st, 2nd,. The customer service is exceptional here, and I have worked in customer service for over 20 years. Here's another thing about their customer service: during the pandemic shutdown, complete shutdown, I called them to explain why my payment would be late (due to pandemic layoff), the manager was so understanding that we offered to waive any late fees when I did make the payment, and was very empathetic to my situation. I ended up paying online, therefore, no late fees were waived. But I was okay with that because I had enough to cover, and because of his empathy, understanding, and excellent customer service! Thank you!

This facility is excellent. Clean and secure. Gina, the manager is very personable and extremely helpful. We had an excellent experience with the company.

Professional reception, tour and explanation of costs and benefits by Joe. The facility is very clean and seemingly quite secure. Sufficient number of access points and dollys make it easy to unload for storage. I am very pleased.

I have rented at Extra Space almost since they opened. This by far the best rental experience I have had. The place is kept clean and in good shape and the staff is very cooperative and helpful. I happened to be here late one evening and there was an employee checking outside with a flashlight to make sure everything was secure. I also met another renter one day who lives an hour away and rents a unit here because he feels his property is much more secure here than in a unit closer to home. I highly recommend this storage facility.

This storage facility is absolutely superb! The outer appearance looks like a high-end condo building, but more importantly, the interior is well-constructed, kept absolutely spotless and when they say the units are temperature controlled, they ALWAYS are. The pricing is the best in the area, but, an added plus are the staff who are caring, respectful and always willing to listen to your concerns (Jenny’s a keeper for sure!). Selecting a place to store your possessions can be anxiety provoking, but this storage facility and the staff are so genuinely first rate, that you can be sure that you will have an excellent (non-anxiety provoking) experience. Needless to say, I highly recommend this storage facility!

Wesley made my experience delightful. Was very helpful with picking out the right size unit. I have had a unit for about a year now and just recently had to move into a different unit. Gina help me with a smooth transitions into this. She was amazing!! Thank you Gina, your the BEST!!

The team at Extra Space is so helpful. They go above and beyond and are always so cheery!!

Gina was very helpful. Great service.

Access is movers friendly. Mrs. Gina is hands down the best in the business

Gina was great

Clean, dry, well organized, well thought out, secure facilities.

Fabulous service!!! Very easy process to reserve and set up account to manage payments. Space is clean and very secure. I would highly recommend Extra Space Storage ??????

I have used both facilities in Bonita springs and they have all been wonderful at the front desk and made moving in and out extremely helpful by finding good unit locations. Recently lost keys to my lock. Joe was extremely helpful and they offered to cut it for free. Great prices and great service!

WOW! I never thought I would be stating that you can receive EXCELLENT SERVICE from a storage space provider! all I can say is GINA GINA GINA you are TERRFIC TERRIFIC TERRIFIC! I can't wait for my first opportunity to recommend you, and as a Realtor you can be sure I will have opportunity.