Reviews
September 23, 2020
Erica Haun
Posted on Google
April did a really great job’! she was very kind, courteous and understanding with an upbeat, pleasant personality which I really appreciate. My vote is for her to move up far in this company!
September 22, 2020
Amber Wilkins
Posted on Google
Heather Was very friendly and welcoming and I thought I would’ve had a lot of questions since it’s my 1st time using a storage unit. However she was very detailed as she went over everything and I was impressed she was able to with people calling in and having packages delivered all at the same time but she never lost focus and made me feel comfortable with my decision and I had no questions when she was done and she even drew me a map so I could find my unit easier when I came back with my belongings. I would definitely recommend this place!
Response from Extra Space Storage (09/23/2020)
Thank you for taking the time to leave your kind words, Amber. We're so thrilled to hear Heather was very friendly and welcoming! It's great that she was very detailed when she went over everything and made you feel comfortable with your decision. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (727) 275-2069 if you need anything. Our team is happy to help!
September 21, 2020
Norman Hatter
Posted on Google
Our experience with this space merchant has been very good, with Heather being extremely customer focused and responsive. We chose Extra Space Storage for their price, convenience and pleasant appearance. The manner in which Heather reached out and met our needs was an added benefit, for which we are quite grateful. Overall a big plus.
Response from Extra Space Storage (09/21/2020)
Hi Norman, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Heather! We're here to help at 888-STORAGE if you have any questions or need assistance with your rental.
September 21, 2020
Kelly Maye
Posted on Google
I was in a time of need and this Storage facility was absolutely amazing. The staff was understanding when I had a car accident and was very vigilant about asking why before telling me why. I would recommend this business to anyone. I stored a 27’ boat and it was always clean and safe. Thank you guys for being there for me????
Response from Extra Space Storage (09/22/2020)
Hi Kelly, we're glad our team was understanding. Providing renters with clean and secure facilities is our top priority. Let us know if you need any future assistance!
September 21, 2020
Jodi Campbell
Posted on Google
Heather was very friendly and helpful!!! Thank you for a great service! Definitely would recommend
Response from Extra Space Storage (09/22/2020)
Hi Jodi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
September 16, 2020
Katy Shaia
Posted on Google
Kristina was very efficient at extra space storage. We came in we told her what we needed and she took care of us right away. She was very personable and we appreciated her very much. Thank you Kristina!
Response from Extra Space Storage (09/17/2020)
Hi Katy, thanks so much for your review! We are thrilled to hear your experience with Kristina was positive and are always here to help with your storage needs! Please call 888-STORAGE if you have any questions.
September 14, 2020
MarJ CSB
Posted on Google
Clean, Bright, well Organized. Friendly & Professional Staff. 1st Mo Free right now. Highly Recommend!!
Response from Extra Space Storage (09/15/2020)
Thank you Marj! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Let us know if you need any future assistance!
September 12, 2020
Samantha hafner
Posted on Google
We were able to get set up with a unit very quickly! We shopped around a bit, and Extra Space seems to be the best price for the size we needed. Jared was very responsive to any questions or needs we had. Building is clean and well-maintained. Would highly recommend!
Response from Extra Space Storage (09/12/2020)
Thank you for the excellent rating, Samantha. We are glad Jared was able to provide exceptional customer service as quickly as possible. We really appreciate the recommendation. Please stop by the office or give us a call if there is anything else we can do for you.
September 11, 2020
Karman Wright
Posted on Google
Heather S. was great. She was so friendly and took her time going over everything with me as this was my first time ever renting a storage unit. The facility is very clean and well managed.
Response from Extra Space Storage (09/11/2020)
Hi Karman, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Heather reflects that. Let us know if we can?do anything else to?assist you!?
September 10, 2020
Brendon Casler
Posted on Google
Heather was extremely helpful with the process of renting a storage space. Getting signed up was very smooth. Thanks again!
Response from Extra Space Storage (09/10/2020)
Thank you for the excellent rating, Brendon! We're glad Heather was extremely helpful. We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything.
September 9, 2020
Wendy Corlett
Posted on Google
Heather was professional, handled my questions. I had an unusual situation which she sorted out quickly and she got me in to the unit I was looking for. Great customer service! Thank you!
Response from Extra Space Storage (09/10/2020)
Hi Wendy, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!
September 8, 2020
Heath Martinson
Posted on Google
Wonderful newer facility, great climate control, clean facility, and great staff, Jared was easy to work with, will feel confident to store my items at this location. Thank you to Jared and Heather for making this an easy move in.
Response from Extra Space Storage (09/08/2020)
Hi Heath, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Jared and Heather made this an easy move-in. Stop by the office if you need anything.
September 3, 2020
Austin
Posted on Google
This is by far the nicest, cleanest and well taken cared off storage I have ever used. The staff is always friendly and very helpful. I left here because I had to move to Lakeland and that was a storage unit “culture shock” I will be getting a unit there as soon as I get back to clearwater.
Response from Extra Space Storage (09/03/2020)
Hi Austin, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
September 3, 2020
JP Moore
Posted on Google
They have great storage units with plenty of options to choose from. I found what I was looking for and have had my unit for over 6 months with these guys. Their customer service is also fantastic. I've mostly worked with Jared and I can't say enough about how quickly he handles business, how polite he is, and how informative he is about everything. Anytime I've had issues with payments they are polite and reassuring.
Response from Extra Space Storage (09/04/2020)
Thank you for being a loyal customer, Jp. We are glad Jared was able to provide exceptional customer service as quickly as possible. We work hard to meet the expectations of customers and happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out! Our team is happy to help!
August 31, 2020
Crystal Reeves
Posted on Google
I rented a storage at Extra Space and I'm Very Pleased with the prices. They are the Best prices around. Heather is the one who helped me and she was FABULOUS. She was Very kind, and helpful. Heather answered all my questions and explained everything to me till I understood everything. She's a GREAT asset to your new business. Thank You. 8/31/2020.
Response from Extra Space Storage (09/02/2020)
Hi Crystal, thanks so much for your review! We are thrilled to hear your experience with Heather was positive and are always here to help with your storage needs! Give us a call at (727) 275-2069 or stop by the office if you need anything!
August 28, 2020
Jodie Quinn
Posted on Google
Extra space storage was very helpful and has friendly staff.
I appreciate their courtesy and kindness too
Thank you
Jodie Quinn
Response from Extra Space Storage (08/29/2020)
Thank you for choosing Extra Space Storage Jodie. We're here to help if you have any questions or need assistance with your rental! Call us at (727) 275-2069 with any questions!
August 27, 2020
Shanna Snell
Posted on Google
Amazing customer service from start to finish. Jared went above and beyond to assist me with my storage needs. On the day of my move, I needed to upgrade to a larger unit and he made the process so easy and stress free for me. The units are spacious and extremely clean. I would definitely recommend and use them again!
Response from Extra Space Storage (08/27/2020)
Thank you for taking the time to leave your feedback, Shanna! We're so happy to hear Jared was able to make your rental process stress-free! Give us a call at (727) 275-2069 if you need any future assistance. Thanks for recommending Extra Space Storage!
August 24, 2020
Crystal Dowd
Posted on Google
My first experience and it's a great one
Response from Extra Space Storage (08/17/2020)
Thank you so much for your kind words, Crystal. We really appreciate you taking the time to share your experience with us. We're glad our team was helpful. Let us know if you need any future assistance!
August 22, 2020
Tyler Ohrt
Posted on Google
This place is amazing they keep it simple, they got what you need clean and ready to take over no matter your needs. The property manager is super nice he definitely makes getting a storage space more enjoyable easy to talk to and has all the answers to you’re questions!!!
Thanks Extra Space you rock!!!
Response from Extra Space Storage (08/23/2020)
Hi Tyler, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It’s important to us that you feel appreciated as our customer and we are here to help at 888-STORAGE if anything comes up.
August 21, 2020
Rachel Sharitz
Posted on Google
Had a great experience here! Jared was the real Bees Knees—so kind and willing to make the transition of moving into my first storage unit as easy and complication free as possible. Clean units and great first experience overall. Highly recommend this place!!
Response from Extra Space Storage (08/22/2020)
Hi Rachel, your kind words are appreciated! We're glad Jared was so kind and helpful throughout your rental process. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Ulmerton Rd and Starkey Rd
Directions from the North:
Drive south on Seminole Blvd. Turn left onto Ulmerton Rd. Make a U-turn at Starkey Rd and continue west on Ulmerton Rd. Our facility will be immediately on your right, across from Los Mariachis.
Directions from the South:
Drive north on Seminole Blvd. Turn right onto Ulmerton Rd. Make a U-turn at Starkey Rd and continue west on Ulmerton Rd. Our facility will be immediately on your right, across from Los Mariachis.
Directions from the East:
Drive west on Ulmerton Rd. Pass Belcher Rd and continue west. Our facility will be on your right after Starkey Rd, across from Los Mariachis.
Directions from the West:
Drive east on Ulmerton Rd. Pass Seminole Blvd and continue east. Make a U-turn at Starkey Rd and continue west on Ulmerton Rd. Our facility will be immediately on your right, across from Los Mariachis.
