Extra Space Storage facility on 13101 NE 16th Ave - Miami, FL
(454 REVIEWS)

Miami self storage at 13101 NE 16th Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1060

Directions

Intersections/Landmarks

NE 135th St and NE 16th Ave

Directions from the North

Drive south on Biscayne Blvd. Turn right onto NE 127th St. Turn right onto NE 16th Ave. Our facility will be on your right at Arch Creek Rd.

Directions from the South

Drive north on Biscayne Blvd. Turn left onto NE 127th St. Turn right onto NE 16th Ave. Our facility will be on your right at Arch Creek Rd.

Directions from the East

Drive west on NE 135th St. Turn left onto Biscayne Blvd. Turn right onto NE 127th St. Turn right onto NE 16th Ave. Our facility will be on your right at Arch Creek Rd.

Directions from the West

Drive east on NE 135th St. Turn right onto Biscayne Blvd. Turn right onto NE 127th St. Turn right onto NE 16th Ave. Our facility will be on your right at Arch Creek Rd.

Frequently Asked Questions at 13101 NE 16th Ave

Can I rent a storage unit near Johnson & Wales University North Miami?

Where are storage units for rent near FIC Biscayne Bay campus?

Where are places to store a car near me in North Miami?

Is there commercial storage for rent in North Miami?

Where can I find boat storage in North Miami?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 5, 2022

Marc S.

Posted On Google

OVERALL RATING

Excellent service as usual by Hugo!

Response from Extra Space Storage (8/5/2020)

Hi Marc, thanks so much for your review! We are thrilled to hear your experience with Hugo was positive. Give us a call at (305) 891-1010 or stop by the office if you need anything!

June 21, 2022

Global E.

Posted On Google

OVERALL RATING

Muy buen servicio

Response from Extra Space Storage (6/21/2022)

Gracias por elegir a Extra Space Storage, Global Exchange International. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (305) 891-1010 , si tiene cualquier pregunta!

June 20, 2022

Ana M.

Posted On Google

OVERALL RATING

Fantastic storage!! Recommend to anyone. I had two spaces during the past five years and it’s always been impeccable, always felt safe and the manager is the best.

Response from Extra Space Storage (6/20/2022)

Thank you for your kind words, Ana Maria. Security is our top priority and we appreciate that you have trusted us with your belongings! We think our manager is great too! Please stop by the office or give us a call at 888-STORAGE.

June 13, 2022

Laboratorios E.

Posted On Google

OVERALL RATING

The manager Hugo was very professional

Response from Extra Space Storage (6/14/2022)

Hello, Laboratorios. Thank you so much for the positive review, it means a lot to our team! It's great to hear that Hugo was professional! If there is anything we can do for you, please let us know at 888-storage.

May 10, 2022

boris y.

Posted On Google

OVERALL RATING

The employees of careless

Response from Extra Space Storage (5/10/2022)

Hi, Boris ! Thanks for the positive review, it means a lot to our team. Please call (305) 891-1010 if you have any questions about your rental.

April 14, 2022

Richard L.

Posted On Google

OVERALL RATING

Great staff very friendly.

Response from Extra Space Storage (4/15/2022)

We think our team is great too! Thanks for the positive review, Richard. We're glad our team is very friendly. Stop by our office if you need anything in the future!

March 25, 2022

Jose L.

Posted On Google

OVERALL RATING

Excellent customer service. Hugo is great!

Response from Extra Space Storage (3/25/2022)

Thanks for the positive review, Jose! We are glad you had a great experience with Hugo. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 24, 2022

Scott G.

Posted On Google

OVERALL RATING

Just the best place to rent if you need extra space . Hugo and the staff were outstanding. I rented my unit for about a year and even though I was in Texas and my stuff was stored in Miami I felt like I was in good hands . Hugo or one of his staff always kept me up to date. When I returned this week to ship my things to Texas everything went smoothly I even received a courtesy phone call to make sure everything went ok. Based on this experience I would not tent space anywhere else.

Response from Extra Space Storage (3/25/2022)

Thanks so much for taking the time to leave your positive feedback, Scott. We are so happy to hear that Hugo and the team could accommodate you and provide a smooth rental experience. Thank you so much for being a loyal Extra Space Storage customer! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 16, 2022

Gerson A.

Posted On Google

OVERALL RATING

Johnny Jiron was very helpful, great customer service communication. Fast, quick and effecient.

Response from Extra Space Storage (3/16/2022)

Hi Gerson, thank you for your review. We're glad Johnny Jiron was very helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 8, 2022

Frannie D.

Posted On Google

OVERALL RATING

3/8/22 The fellow Hugo at 131st St & NE16th Avenue in North Miami was very helpful. Very patient. Very understanding of my predicament. I'm 68 years old, so he gave me the senior citizen discount! The unit is clean, climate-controlled 10'×15' unit.

Response from Extra Space Storage (3/8/2022)

Hi Frannie, thank you for your review. We're glad Hugo was very helpful, very patient, and very understanding of your predicament. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 5, 2022

chris r.

Posted On Google

OVERALL RATING

Informative manager by the name of Hugo explained the fine details of my rental. I thought I had a ground level unit that was easy access. But after touring the unit I realized that it was not what was described on the website. I was up-sold another unit costing me $30 more per month so that I can have what I initially paid for. He explained to me that I only need to give 10 days notice but on the contract it says I need 15 days notice before vacating the storage unit. He was fair, but the company is not.

Response from Extra Space Storage (3/5/2022)

Hi Chris. We're sorry to hear that you experienced an issue during the rental process. We pride ourselves on delivering excellent customer service, and will be sure to review your experience internally. Thank you for your feedback! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

March 2, 2022

Lisa K.

Posted On Google

OVERALL RATING

Akira at extra Space Storage on 16th avenue Miami was extremely professional. Took her time reviewing all paperwork and answered all my questions. I rented a 10x10 and the facility is very clean and safe.

Response from Extra Space Storage (3/2/2022)

Hi Lisa, thank you for your review. We're glad Akira was extremely professional, took her time reviewing all paperwork, and answered all your questions. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

February 12, 2022

Marc B.

Posted On Google

OVERALL RATING

Hugo was amazing!!! Very Professional and great customer service.

Response from Extra Space Storage (2/12/2022)

Thanks for the great review, Marc! We're glad Hugo was very professional. Please call us at (305) 891-1010 if you have any questions!

February 7, 2022

Alberto V.

Posted On Google

OVERALL RATING

Hugo was awesome and very professional

Response from Extra Space Storage (2/7/2022)

Thank you for the kind words, Alberto. We're glad Hugo was very professional. Don’t hesitate to reach out if you need anything at 888-STORAGE.

December 14, 2021

Bradley L.

Posted On Google

OVERALL RATING

Hi. This is my first time renting a storage unit and the manager, Hugo, made it so simple and easy for me to pick the right one. He explained my options and helped me make the decision so I didn't spend more money than I needed to. If I need to rent a storage unit again, I will definitely come back here.

Response from Extra Space Storage (12/15/2021)

Hi Bradley, thank you for your review. We're glad Hugo, made it so simple and easy for you to pick the right one, explained your options, and helped you make the decision so you didn't spend more money than you needed to. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 11, 2021

Ana T.

Posted On Google

OVERALL RATING

Just rented a unit and was 100% satisfied with the transaction! Jose took great care of us. He was very knowledgeable and super nice! He showed us the available units prior to renting so we could choose the best one for us. It was an easy transaction and we are very happy to have found this location!

Response from Extra Space Storage (12/11/2021)

Hi Ana, thank you for your review. We're glad Jose took great care of you, was very knowledgeable, and was super nice! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

November 16, 2021

Shirley T.

Posted On Google

OVERALL RATING

Hugo was very helpful with getting a storage.

Response from Extra Space Storage (11/16/2021)

Thank you for the kind words, Shirley. We're glad Hugo was able to help! Our team is here to serve you, so give us a call at (305) 891-1010 if you need any future assistance.

November 10, 2021

Marcello C.

Posted On Google

OVERALL RATING

So far so good, Hugo is very professional and everything looks clear. Spaces are very clean. Recommended

Response from Extra Space Storage (11/10/2021)

Thanks for the kind words, Marcello! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (305) 891-1010 if you need anything.

November 9, 2021

Juan P.

Posted On Google

OVERALL RATING

Great experience

Response from Extra Space Storage (11/9/2021)

Hi Juan Pablo, thanks so much for your review! We are thrilled to hear your experience was great. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 8, 2021

derrick b.

Posted On Google

OVERALL RATING

Jose morales, is a life saver ! He helped me a lot and made this process a lot easier, Thank you !

Response from Extra Space Storage (11/9/2021)

Hello, Derrick. Thank you for the 5-star review! We're so happy Jose could help. Please stop by the office or give us a call if there is anything else we can do for you!