Ocoee self storage at 11920 W Colonial Dr

Today my wife and I had an outstanding experience at the 11920 W. Colonial Drive Ocoee, Fl facility thanks to Holly Marinacci. We needed to downsize from a current 10x10 space to a smaller 5x10 space in hurry. Throughout the entire encounter Holly was extremely personable and helpful. She is thoroughly knowledgeable of the current personal storage market locally, and her facility specifically. We completed the entire transaction quickly and with complete confidence in the contract terms as explained by her. We are long-time customers of this facility, starting under the previous ownership in 2018, and the outstanding customer service provided by Holly today encourages us to remain as long as we have need of personal storage.

They have gone beyond my expectations to protect our property and I highly recommend this management team. Hands-on operation!

Great customer service. 5/5

Very convenient to my home. As our kids started moving out of our home, it was time to start down sizing our unit. In that process now, but they were able to add a smaller unit without any problems as I move from one unit to another. Thanks !!

Holly is amazing! She always goes above and beyond to make sure we as storage members are well informed and taken care. Customer is becoming a lost art. But not with Holly!!!! She makes Extra Space Storage shine as a company. Thanks for all you do!

We recommend this storage. Holly is always wonderful to deal with!

We love Holly she is a always a pleasure to do business with!

My company has storage all over Florida, and this particular place is one of my favorites. Holly has helped us so much and always goes above and beyond to ensure that the grounds are clean and secure.

Clean place def recommended

Recommend for any storage needs.

Mrs Holly made everything eazy for me and the check in was really fast and she real nice thank you

My experience was great, it’s been a while since a had a storage with this company. She was very professional, friendly, courteous, took her time to explain everything answered questions if I had uncertainty. Showed us the size to make sure I was happy with it. I would always come back over & over also I would refer friends & family.

This is the best place! The staff here is amazing and quick to respond. This is my 3rd storage space (don't judge me) with Extra Space and I won't go anywhere else. This is the best company for storage! Highly recommend them!

This location has great staff, easy access and plenty of room so you can spend more than 30 seconds in front of your drive up storage and not be hassled by others. It’s also the cleanest Extra Space I’ve ever used.

Service is excellent. Customer service representatives are very helpful and friendly. Explained well different options and give opportunity for customer to choose their needs.

Great location. Everything is clean and well-maintained. They offer a choice of outside or climate-controlled storage, and they even store boats and RVs. The location is convenient. and easy to find.. I highly recommend it.

Holly is the best, be sure to ask for her!!!

Marva is excellent and super kind. I love this place

Thank you Holly Marinacci for all your help!!! You made this experience so easy! Highly recommend this storage facility. I have been using them for years and they are always willing to help you out!

Very helpful staff willing to work with you. Great communication and quality storage.