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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7297
Intersections/Landmarks
W Nine Mile Rd and Pine Forest Rd
Directions from the North
Drive south on US-29 S. Turn right onto W Nine Mile Rd. Our facility will be on your left.
Directions from the South
Drive north on US-29 N. Turn left onto W Nine Mile Rd. Our facility will be on your left.
Directions from the East
Drive west on E Nine Mile Rd. Pass US-29 and continue west. Our facility will be on your left before Pine Forest Rd.
Directions from the West
Drive east on W Nine Mile Rd. Pass I-10 and continue east. Our facility will be on your right after Pine Forest Rd.
Size Disclaimer
*Excludes administrative and insurance fees
June 28, 2022
Posted On Google
Friendly and helpful. Will use them again when we need storage.
Response from Extra Space Storage (6/29/2022)
Hi Andy, thank you for your review. We're glad our team was friendly and helpful. We are here to help with any future storage needs! Stop by our office if you need assistance or have any questions.
June 28, 2022
Posted On Google
Rudy made the process super simple. We’ve had our stuff in storage for about 6 months waiting to find a home. I called concerned about finish date. Allowed me to prorate my bill through the date I need and plan to leave. Nothing but positive things to say…
Response from Extra Space Storage (6/29/2022)
Hi Travis, thank you for your review. We're glad Rudy made the process super simple. Please stop by the office or give us a call at 888-STORAGE.
June 28, 2022
Posted On Google
Clean, easy, safe and negotiated price increases. Very helpful staff.
Response from Extra Space Storage (6/29/2022)
Thank you for your review, Lindsey! Providing renters with clean, secure, and easy-to-rent facilities is our top priority. We're glad we were able to meet your storage needs and that our team was as helpful as can be. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
June 25, 2022
Posted On Google
The manager, Ruby I think his name is, was first class! No BS. Very honest and very helpful. Would highly recommend!
Response from Extra Space Storage (6/25/2022)
Thank you for the kind words, Manuel. We're glad Ruby was honest and helpful! Our team is here to serve you, so give us a call at (850) 777-3676 if you need any future assistance.
June 1, 2022
Posted On Google
Rudy and the staff at Extra Space Storage were very helpful and polite. They made it easy to sign up for a storage unit at their Pensacola location. They walked us through the process & we felt comfortable leaving our motor home at their facility. I highly recommend this facility.
Response from Extra Space Storage (4/8/2022)
Thank you for recommending us, Barbara! Your feedback means a lot to our team. We're glad Rudy and our team were very helpful, and polite, and made it easy to sign up for a storage unit. Please stop by the office or give us a call at 888-STORAGE.
June 1, 2022
Posted On Google
We just moved in town and need a camper storage right away. Mark over the phone and Rudy in person were able to accommodate our request and take care of our paperwork right away. This is our second time with your company and what a great job your employees are doing. Thank you so much! Great job Mark and Rudy!!!
Response from Extra Space Storage (6/2/2022)
Hi Rowena. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mark and Rudy. If you need anything in the future, feel free to stop by or call us at 888-storage!
May 28, 2022
Posted On Google
Nice, clean place! The people were helpful & nice, the only thing I would like to see is more carts to use! They are very helpful when your trying to get your stuff into storage.
Response from Extra Space Storage (5/29/2022)
Hi Charlene, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team was helpful and nice. Stop by our office if you need anything in the future!
May 21, 2022
Posted On Google
Okay So my day started out with me searching for a storage unit that was 1. Affordable 2. Safe 3. Clean And Near 9 mile and pine forest The color of the building is very eye appealing I was driving down 9 mile and saw the units stop in and the gentleman was very friendly he helped me to get set up help me to get in through the gate it was an amazing experience!!
Response from Extra Space Storage (5/22/2022)
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Providing renters with clean and secure facilities is our top priority. Thanks for your kind words Zuma Nation. We're glad the gentleman was very friendly and helped you to get set up. Stop by our office if you need anything in the future!
May 14, 2022
Posted On Google
Great customer service!
Response from Extra Space Storage (5/14/2022)
Thanks for the awesome review, Cre! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (850) 777-3676 if you need anything.
May 7, 2022
Posted On Google
Rudy the site manager was wonderful and extremely helpful with finding us a unit. The units are clean and tidy. Great experience over all!
Response from Extra Space Storage (5/8/2022)
Thank you for the excellent review, Madison! We're happy Rudy was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
May 4, 2022
Posted On Google
Owner was very helpful and personally showed us his storage options. Facilities were very clean and air conditioned, carts are provided to help with loading/unloading, gates /doors are locked and open with pass-codes.
Response from Extra Space Storage (5/5/2022)
Hi Mitch, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.
May 4, 2022
Posted On Google
Great Service!
Response from Extra Space Storage (5/5/2022)
Thank you for the review, Djay! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.
May 2, 2022
Posted On Google
Rudy was soooo helpful. He made the process very easy.
Response from Extra Space Storage (5/3/2022)
Thank you for the excellent rating, Tamra! We're happy Rudy was able to provide a smooth rental experience. We are always available at 888-storage to help!
April 26, 2022
Posted On Google
First of all, the customer service is spectacular. The young man who showed us around Ruiz maybe...he was funny and professional and FAST. We were so impressed by his charismatic demeanor. Great prices
Response from Extra Space Storage (4/27/2022)
Thanks for the awesome review, Melody! We are happy to know Ruiz was funny, professional, and able to show you around in a timely manner. Don't hesitate to stop by the office or contact us at (850) 777-3676 if you need anything.
April 23, 2022
Posted On Google
Great storage setup makes it easy to move your stuff in or out without the weather being an issue. Also the facility is spotless.
Response from Extra Space Storage (4/24/2022)
Hi Derek, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 21, 2022
Posted On Google
They were extremely courteous over the phone and addressed all my questions with ease. Price was very fair also.
Response from Extra Space Storage (4/22/2022)
Scott, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 20, 2022
Posted On Google
Easy rental process! Rudy in the office is friendly and helpful
Response from Extra Space Storage (4/21/2022)
Hello, Jennased. Thank you for the review. We're so glad Rudy could meet your storage needs. Please stop by the office if you need anything!
April 2, 2022
Posted On Google
Very clean. Very professional staff. Also very pricey.
Response from Extra Space Storage (4/2/2022)
Thanks for the awesome review, Brian! We work hard to meet the expectations of our customers, and we're happy to hear you found our property clean and professional! We will be sure to review your feedback internally about our rates. Don't hesitate to stop by the office or contact us at (850) 777-3676 if you need anything.
March 25, 2022
Posted On Google
Best customer service. Rudy is the man. He always ensures you get the best rates and is very flexible. Building is pretty new, always clean and very convenient. Would recommend to anyone needing climate controlled storage.
Response from Extra Space Storage (3/26/2022)
Hi William, your review is appreciated! We make it a priority to provide clean, well-located facilities and are so glad to hear your experience reflects that. We are happy to know Rudy was able to take care of your storage needs! As always, give us a call at 888-storage if you need anything.
March 17, 2022
Posted On Google
Great prices, friendly and helpful staff, very straightforward process. I was in and out of the office in like 10 mins when moving in and maybe 1 min when moving out.
Response from Extra Space Storage (3/18/2022)
Johnathan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?