Dacula Self Storage at 2790 Braselton Hwy

I got a call from Dwayne Croom regarding my 2 storage units for renewal. He was able to address my concerns in a very professional and most importantly, in a respectful manner. He has a great customer service skills and I was pleased with his attention to details regarding my questions. I would recommend him any day to anyone with storage concerns and advice. Because of Dwayne, I was convinced to stay longer than expected with Extra Storage. Thank You so much for all your help and support. You have been an amazing representative of Extra space storage and I hope the company recognizes your zeal, diligence, Integrity, hard work and great customer service skills you have and show the customers here. I wish and hope other storage managers and workers can emulate your professional Skills as well as relate with customers in a very respectful manner which you have shown in over 4 years. Your patience and understanding and professionalism is incomparable and I do hope you get recognized for this. Thank you so much once again Dwayne. Please know that you are so well appreciated. I do sincerely express my gratitude of your professionalism. On behalf of Prester and myself , we say thank you very much.

Dwayne Croom was very knowledgeable,helpful and friendly. He resolved my issue.

I had my items stored here for almost two years and when I picked them up recently everything was just as I left it. I’ve used other storage units that had lots of bug problems and your items develop odors over time but I didn’t have that issue here. The staff was always helpful and courteous and Dwayne really looked out for me at move out time. I definitely appreciate it and highly recommend this facility.

Dwayne is amazing! Faith was also very helpful when initially setting up everything.

Dwayne is a great customer representative!! Very attentive to his position from day one has been so helpful in any way...went by today to retrieve items and he assisted with new gate and unlocking procedures from start to finish.Always a great experience with this facility!!

We have been using extra space storage in Dacula for about 4 months now and Dwayne has been great. He helps us with any of our questions or problems. Its a great facility with plenty of room and we use the climate control for our prized possessions. We are looking to purchase our second storage unit with Dwayne now and I definitely recommend them!

Dwayne is ALWAYS ALWAYS ALWAYS smiling and ready to help any way he can! We always enjoy taking trips to the storage unit! Thank you Dwayne for EVERYTHING you do! Fantastic pricing and a very clean facility!

Nice clean property Reasonable rates Entry app for key Payless entry Professional service in office

Very good customer service and will always come back.thanks

(Translated by Google) Dwayne (Original) Dwayne

The manager, Dwayne Croom, was very helpful, friendly, and professional. He also helped walk me through the change from padlocks to a new app, which was very appreciated. I feel safe storing some of my family heirlooms there. Highly recommended.

Dwayne was incredible...he problem solving skills was instrumental in all our endeavors

Dwayne is a knowledgeable employee and wishes to please.

Yes love the Cousy and customer service given.The personal service was great .Thank you !

Dwayne is not just the most informative and professional individual I've dealt with at extra space storage, he's the most professional and informative employee of any business I've ever dealt with. Even when I was furious about something (involving my ex gf and our storage shed) I couldn't even get angry with him because he was just so damn professional, and I respect that. Excellent work whoever hired him.

I have been a Extra Space Storage customer for 10 years at this location. I have always been treated pretty good and my storage needs were always met as I requested. Over the years I have worked with a handful of the location managers running the business. I was in a hardship during the time period for my time at the storage facility. At this time the manager that is currently running this location is Dwayne Croom I have been a corporate company owner myself for close to 40 years. I know what it takes to run a business and service customers in a Professional way. This manager Dwayne Croom is Amazing at his skills and determination to provide a service and awesome storage facility to the customer in need. Mr Croom seems to be working from sun up to sun set evertime I visit this store. This manager keeps the office, inside units, and outside units extreamly clean and the parking lot spotless. The location has a brand new parking lot that was a huge success being cordinated like a military installation by Mr Croom. I had a inside unit and a outside parking spot of which I kept a cargo box trailer that had to be moved a couple days during the new lot being installed. I tried to make arrangements to move my trailer of which I had no luck until this awesome manager stepped up to help me knowing my personal hardship. He helped me find a man to move my trailer and replace it afterwards to my parking spot. To top it all off the person he found didn't charge me a dime to help me. I can truly say this manager is a friend of mine for life and I highly recommend anyone to use this Extra Space Storage location for your needs. To the ESS Company CEO...You got a Champion Manager running this store if I may say so. Hub Reynolds Jr

Dwayne was fantastic. We arrived onsite and discovered that the items we wanted to store would not fit in the unit we had leased. Dwayne really stepped up and worked it out for us by finding another great solution to our storage needs. Dwayne is a credit to your company! It's rare you find an employee with such a good "can do" attitude. Thanks so much.

Dwayne Croft gave exceptional service with a thorough explanation of prices and units, plus his personality make you feel at home.

Dwayne was very helpful good customer service. Excellent!!

I have found Dwayne to be one of the most professional facility managers I’ve met yet. His units are immaculate, the customers service is directly on target and the facility maintenance and security is undoubtedly of the highest importance to him. If you need “Extra Space” and you are anywhere within range of this facility, you need to go see Dwayne!