Dacula self storage at 2790 Braselton Hwy

This storage unit is clean, well-maintained, as well as convenient. The location is great. I was able to receive my gate code, do my reservation, as well as access my unit Contactless. The customer service online was great, Dwayne was attentive and thorough with providing me the details and everything that i needed. I will continue to use extra storage for all of my needs. I would recommend this place to anybody and everybody. Dwayne was an exceptional help, over and over.

Dwayne was very helpful in staying to help with my unit after hours.

It was a pleasure working with Dwayne at Extra Space, he went out of his way to accommodate me. Very friendly and good customer service at this location.

This review is actually based on the service I received in my one day dealing with Extra space Storage. My wife reserved storage at Extra Space but I realized that we need to have a storage place closer to where we are moving FROM. I called and talked to Dwayne (I think he is the owner) and asked about a refund and explained my situation. I was prepared for the “annoyed reaction” that can happen when you ask a business for a refund but surprisingly Dwayne was very pleasant and professional. Refund was issued while I was on the phone. Even though we didn’t actually move anything into the storage I can say I would Definitely use this business for my future storage needs just based off dealing with the owner.

(Translated by Google) Dwayne (Original) Dwayne

Dwayne and Extra Space Storage were great. When we had problems with our moving company, Extra space was very helpful.

Seamless, smooth experience. Purchased my unit in a matter of minutes and got a great customer service call shortly after to confirm the details. Thank You!!

The rental process was seamless. There was an issue with the Extra Space app not allowing me entry to my unit, but Faith is a real problem-solver and took extra care to make sure I had the access I need. She is a credit to the organization.

Dwayne (and Faith!) were so incredibly helpful with a last minute storage unit need. Professional, courteous and an asset to your company! Highly recommend. Thank you Dwayne!

It was a pleasure in working with Dwayne today in selecting the right size unit for my needs. He was very informative and made sure I was pleased with everything!!

Dwayne displayed extreme professionalism and was very knowledgeable about the services… We will definitely come back…

Dwayne had the unit available and made sure it was ready to go for us. He even came down and checked in with us personally. It was short notice and we are so grateful.

Went to this location for a last minute storage and was very satisfied. The customer service was exceptional and the location's units and grounds were very clean. Prices are kind of high but they offer a one month free promotion that helps. Overall, I'd definitely recommended this location. Faith and Dwayne are definitely the ones to speak with and are in need of a well deserved promotion. Best of luck to all future renter's.

Dwayne was very helpful. Fully explained everything to me and made sure I understood my lease details. Very friendly, thanks so much!

Professional, friendly and helpful staff! Dwayne knows the business well, and is quick to help and answer any questions or concerns. Faith is also a pleasure to meet - courteous and friendly!

The customer service was phenomenal. To be specific, the instructions provided when we secured the unit were clear and provided quickly, the person followed up with us soon after getting the space to make sure we were satisfied, and what blew me away is when the person called to check on us when she noticed our unit was empty. Attention to detail, customer service and a very good attitude are hard to find nowadays and all were greatly appreciated.

Faith and Dwayne were extremely helpful and accommodating to me during the rental process. They both went above and beyond to ensure I was satisfied with the unit I received. I am so thankful for their help and would definitely use Extra Space Storage again in the future!

Dwayne at the location is awesome. Left key in lock and he called to tell me they would hold my keys for me and they did. Trust worthy ??.

Dwayne was excellent! Great customer service! James was knowledgeable with completing to online lease! Thanks for your wonderful staff!

Kind, courteous, and helpful staff. Facility is clean and well kept and has been able to assist me in acquiring additional space when needed.