Dacula Self Storage at 2790 Braselton Hwy

Service and assistance was excellent. Thank you Manager

Dwayne and Faith are phenomenal at this location! Faith was very warm and welcoming, I couldn’t find my storage unit, she locked up and took me right to it, made sure my lock worked and I was good to go. The next day I realized I needed more space and I encountered the manager Dwayne because I was having issues online and it was 10 minutes before closing. He assured me not to worry he wouldn’t leave or close up until he had gotten me taken care of, he did just that and never made me feel rushed. The level of superb customer service the Braselton Hwy location in Dacula represents is by far the best, they truly exceeded my expectations. Thank you for making a tough move, feel easy. I appreciate you both. Thank you.

Awesome service that went well above and beyond what I expected. Oh if only every business in the world operated with such precision!

It's just a perfect place for my family for packing up for our new house!

Dwayne is top notch at what he does! Thanks again!

This is one of the best customer service experiences!!! Dwayne was extremely helpful. The facility is well maintained and the prices are suitable for me and my small business. Thanks for everything!!

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Dwayne was great he checked us in last year and checked us out today and everything was smooth throughout the entire process!

Dwayne was friendly, professional, knowledgeable. He went through the process in an organized fashion, and answered my questions in a clear , concise manner.

The service here was exceptional!! The staff was extremely helpful, polite and went out of there way to not only help me get the right Unit, but make me feel like one of the family. This is a great place to do business and I would highly recommend them. You won’t be sorry!!!

Yes love the Cousy and customer service given.The personal service was great .Thank you !

Dwayne is not just the most informative and professional individual I've dealt with at extra space storage, he's the most professional and informative employee of any business I've ever dealt with. Even when I was furious about something (involving my ex gf and our storage shed) I couldn't even get angry with him because he was just so damn professional, and I respect that. Excellent work whoever hired him.

I have been a Extra Space Storage customer for 10 years at this location. I have always been treated pretty good and my storage needs were always met as I requested. Over the years I have worked with a handful of the location managers running the business. I was in a hardship during the time period for my time at the storage facility. At this time the manager that is currently running this location is Dwayne Croom I have been a corporate company owner myself for close to 40 years. I know what it takes to run a business and service customers in a Professional way. This manager Dwayne Croom is Amazing at his skills and determination to provide a service and awesome storage facility to the customer in need. Mr Croom seems to be working from sun up to sun set evertime I visit this store. This manager keeps the office, inside units, and outside units extreamly clean and the parking lot spotless. The location has a brand new parking lot that was a huge success being cordinated like a military installation by Mr Croom. I had a inside unit and a outside parking spot of which I kept a cargo box trailer that had to be moved a couple days during the new lot being installed. I tried to make arrangements to move my trailer of which I had no luck until this awesome manager stepped up to help me knowing my personal hardship. He helped me find a man to move my trailer and replace it afterwards to my parking spot. To top it all off the person he found didn't charge me a dime to help me. I can truly say this manager is a friend of mine for life and I highly recommend anyone to use this Extra Space Storage location for your needs. To the ESS Company CEO...You got a Champion Manager running this store if I may say so. Hub Reynolds Jr

Dwayne was fantastic. We arrived onsite and discovered that the items we wanted to store would not fit in the unit we had leased. Dwayne really stepped up and worked it out for us by finding another great solution to our storage needs. Dwayne is a credit to your company! It's rare you find an employee with such a good "can do" attitude. Thanks so much.

Dwayne Croft gave exceptional service with a thorough explanation of prices and units, plus his personality make you feel at home.

Dwayne was very helpful good customer service. Excellent!!

Very clean and efficient

Thank you for such great help. Moving is hard enough but to another state is even more stressful. Dwayne Croom was patient and kind. Very informative in regards to the space and other options. I feel more ready for this transition. Thank you for you amazing customer service!

Excellent service Personal amable y profesional 100%lo recomiendo

I have found Dwayne to be one of the most professional facility managers I’ve met yet. His units are immaculate, the customers service is directly on target and the facility maintenance and security is undoubtedly of the highest importance to him. If you need “Extra Space” and you are anywhere within range of this facility, you need to go see Dwayne!