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59 Banks Rd
Stockbridge, GA 30281
Distance: 7.01 miles
2329 Panola Rd
Lithonia, GA 30058
Distance: 7.77 miles
Ellenwood Self Storage at 5484 Flakesmill Rd
Read 319 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Climate-Controlled Storage
Office Space Available for Rent
Secure Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Golf carts available for customer use
- Multiple entrance gates
- Deliveries accepted
- On-site office
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1694
Recent Customer Reviews About This Facility
November 15, 2021
Stephanie S.
Posted On Google
Ms. Monique was very fast and helpful. I really appreciate them.
Response from Extra Space Storage (11/22/2021)
Thank you for the excellent rating, Stephanie. We are glad Monique was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
November 4, 2021
Ericka W.
Posted On Google
It was a breeze renting a storage unit online at Extra Space Storage. There were illustrations provided, showing what could fit in each size unit. The prices were the lowest of all the storage facilities I contacted. I even got a courtesy call welcoming me. The entire process was less than 10 minutes. I'm totally recommending this storage facility to everyone I know!
Response from Extra Space Storage (11/4/2021)
Thank you for the excellent rating, Ericka! We're happy we were able to provide a smooth rental experience. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
November 2, 2021
Shonti G.
Posted On Google
I’d had a great experience! The owner was very polite and didn’t have a nasty attitude! I will be back .
Response from Extra Space Storage (6/20/2020)
Hi Shonti, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!
November 1, 2021
Krystal R.
Posted On Google
Mrs Qiana was very nice and very helpful
Response from Extra Space Storage (11/1/2021)
Thanks for the great review, Krystal! We're glad Mrs. Qiana was very nice and helpful. Please call us at (770) 322-8622 if you have any questions!
October 21, 2021
C N.
Posted On Google
Easy to rent online. Friendly staff. Clean and easy access to units. Dollies available at unit entrance for support with boxes.
Response from Extra Space Storage (10/21/2021)
Hi C, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
October 21, 2021
Amanda P.
Posted On Google
Qiana was very friendly and helpful. Made my experience truly helpful and easy.
Response from Extra Space Storage (10/21/2021)
Thank you for the excellent rating, Amanda! We're happy Qiana was able to provide a smooth rental experience. Stop by our office if you need anything in the future!
September 29, 2021
Shona A.
Posted On Google
There is nothing fun about moving. But there are things that make moving easier. The service I received and continue to receive from this location is top notch. Qiana goes above and beyond to be responsive and helpful. I am so grateful for her making what could be a stressful experience a much easier transition. I would highly recommend this location for your storage needs.
Response from Extra Space Storage (6/24/2021)
Hi Shona, thanks so much for your review! We are thrilled to hear your experience with Qiana was positive and are always here to help with your storage needs! Thanks for recommending Extra Space Storage! Give us a call at (770) 322-8622 or stop by the office if you need anything!
September 17, 2021
Denise
Posted On Google
Ms. Sharon was absolutely amazing throughout the process of me leasing a unit. She was prompt with her callback responses and made sure the unit would accommodate all my items. Thank you for being so kind!!
Response from Extra Space Storage (9/17/2021)
Thank you for the thoughtful review, Denise. We're thrilled you had a positive experience with Ms. Sharon. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
September 6, 2021
Suezette
Posted On Google
Good customer service, however be aware that they will significantly increase your rate after 4-5 months. My rate increased from 78 to $112. I've had multiple storage units in the past and have had $5-$10 increases after a year but I never heard over a nearly 50% hike after only a few months for a rather small unit. The promotion is just a bait and switch tactic. Place for a short term stay, but don't plan to hold your stuff long term. They did adjust my rate down to $99 after I complained, but just beware.
Response from Extra Space Storage (4/15/2021)
Hi Suezette, thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. We are happy to hear that we were able to adjust your rate. We do want our customers to be getting a fair rate. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
September 4, 2021
Cody “.
Posted On Google
Everything was very professional, Quiana was nice and provided excellent customer service.
Response from Extra Space Storage (9/11/2021)
Hi Cody “codyb”, thank you for your review. We're glad Quiana was nice and provided excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
September 2, 2021
tuRashitia c.
Posted On Google
Qiana was very helpful and nice! She made rental a easy place!
September 2, 2021
Kem I.
Posted On Google
Miss Qiana provided us with excellent service and gave us all the details we needed about our storage unit; she was pleasant and friendly and made it hassle free! Amazing!!!
September 2, 2021
Breanna I.
Posted On Google
Miss Qiana was an absolute pleasure! She was warm and welcoming and EXTREMELY knowledgeable about the size of the unit I would need. I literally came here after an awkward and unprofessional experience at another storage facility (iStorage). Thank God I found her!!! Things quickly turned from night to day and I’m grateful! Would highly recommend….and an added bonus is one month of free rent..yay!
August 25, 2021
Kyran H.
Posted On Google
Qiana Jackson was very nice and informative ??.
August 24, 2021
Josh J.
Posted On Google
Mrs. sherry was a big help. And answered all my questions. And was very patient with me.
August 7, 2021
Brandi W.
Posted On Google
This storage unit is amazing and Qiana Jackson is so sweet and she has a beautiful personality I would recommend this storage place too all my friends
Response from Extra Space Storage (9/4/2021)
Hello, Brandi. Thank you for the recommendation! We're so glad Qiana could meet your storage needs. Let us know if we can?do anything else to help at 888-storage.
July 23, 2021
Dedra S.
Posted On Google
Qiana was very patient, professional and understanding of my situation. She also was very knowledgeable about the contract policy and units that were sold at this facility. This company has definitely hired a great person.
July 19, 2021
Tiara S.
Posted On Google
ExtraSpace Storage in Ellenwood has great customer service. Sherry and Kianna were very determined to create the best customer experience and made the process of leasing very simple.
July 13, 2021
Demetrius S.
Posted On Google
Exellent staff and so nice and friendly very helpful
July 6, 2021
Jasmin P.
Posted On Google
We got friendly service and personable disposition from Qiana! Thanks for making this part of the move super easy and affordable!!!
Frequently Asked Questions at 5484 Flakesmill Rd
Can you run a business out of a storage unit in Ellenwood, GA?
Do storage units in Ellenwood, GA, have electrical outlets in them?
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Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Flakes Mill Rd and Panola Rd
Directions from the North
Drive south on I-675 S. Take Exit 7. Turn left onto Anvilblock Rd. Continue onto Fairview Rd. Turn left onto Panola Rd. Turn left onto Flakes Mill Rd. Our facility will be on your right.
Directions from the South
Drive north on I-675 N. Take Exit 7. Turn right onto Anvilblock Rd. Continue onto Fairview Rd. Turn left onto Panola Rd. Turn left onto Flakes Mill Rd. Our facility will be on your right.
Directions from the East
Drive west on Panola Rd. Pass Amsler Rd and continue west. Turn right onto Flakes Mill Rd. Our facility will be on your right.
Directions from the West
Drive east on Panola Rd. Turn left onto Atlanta Rd. Turn right onto Fairview Rd. Turn left onto Panola Rd. Turn left onto Flakes Mill Rd. Our facility will be on your right.