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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8162
Intersections/Landmarks
Between Jiles Road (Publix's shopping center) and Winkenhofer Pine Ridge Funeral home/Cemetery.
Directions from the North
Drive southwest on Jiles Rd. Pass Kennesaw Elementary School and continue straight. Turn right onto Cobb Pkwy NW. Our facility will be on the right after you pass CVS.
Directions from the South
Drive northeast on Pine Mtn Rd. Pass Walgreens and turn left onto Cobb Pkwy NW. Our facility will be on the right.
Directions from the East
Drive northwest on Cobb Pkwy NW. Pass Summer St and continue straight. Our facility will be on the right after you pass CVS.
Directions from the West
Drive northeast on Cobb Pkwy NW. Pass Walmart and continue straight. Make a U-turn before Walgreens at Jiles Rd. Our facility will be on the right.
Size Disclaimer
*Excludes administrative and insurance fees
June 7, 2022
Posted On Google
Most professional manager I’ve come across. Thank you for the easy transition !
Response from Extra Space Storage (6/7/2022)
Thank you for the excellent review, Adam! We're happy we were able to provide a smooth rental experience. We are always available at 888-storage to help!
May 20, 2022
Posted On Google
Thank you so much to Frank the Facility Manager for assisting me with my rental. You have been very accomodating and I really appreciate your time and look forward to future rentals with Extra Space Storage!
Response from Extra Space Storage (5/20/2022)
Thank you for the review, K! We pride ourselves on having a friendly, accommodating staff and are so happy Frank was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 12, 2022
Posted On Google
Mr. Frank is an excellent guy great customer service always greeting always welcome welcome my love grandbabies is the best place to come get your Storage Mr. Frank is very welcome and he’s a great guy if you’d be lucky to get you come here I agree if he’s excellent I’ll give them a five I’ll give them a team but y’all got five stars
Response from Extra Space Storage (5/12/2022)
We think Mr. Frank is great too! Thanks for the positive review, Thomasina. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 2, 2022
Posted On Google
Great experience. Very friendly and fast service without any complications.
Response from Extra Space Storage (5/2/2022)
Thank you for the kind words, Chris! We're committed to providing excellent customer service. We appreciate your kind words to our staff!
April 30, 2022
Posted On Google
Frank was very helpful and kind! We got a great rate on a storage unit very clean!!! Definitely recommend
Response from Extra Space Storage (5/1/2022)
Hello, David. Thank you for the review. We're so glad Frank could meet your storage needs. Please stop by the office if you need anything!
April 15, 2022
Posted On Google
Frank Grimes has made this facility to be a model for people to copy in all of your operations everywhere. It is extremely clean and he has paid attention to a lot of detail with having it orderly throughout the property. He is to be commended for his helpfulness and really making this a storage location to represent your company in the best way.
Response from Extra Space Storage (4/15/2022)
Thanks for the great review, Robert! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Frank reflects that! Please call us at (770) 422-7818 if you have any questions!
April 4, 2022
Posted On Google
Easy to rent. Nice people. Frank answered all my questions. Clean storage. No evidence of bugs, rodent dropping in my unit. Only complaint was the price increase!
Response from Extra Space Storage (4/5/2022)
Hello, Dot. Thank you for the 5-star review! We're so happy Frank could help. We are always here to help with any other storage needs at 888-storage.
April 1, 2022
Posted On Google
Great! Frank is excellent.
Response from Extra Space Storage (4/1/2022)
Thanks for the positive review, Ed! We are glad you had a great experience with Frank. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 31, 2022
Posted On Google
Being the first time I have ever rented. I chose this place.I read the reviews and was happy to see a lot of positive ones. an employee, I believe his name was Frank or Mike, anyway- it was pouring down rain and he saw me and before I knew it, he was at my door with an umbrella, he welcomed me with a great big smile, and used it to cover me till we got inside. Then after about 30 minutes, he took me to show me a space inside, it was clean, just the right size and the gentleman was so patient with me and convinced me that his place was clean, safe, and was perfect for my storage needs. Thank You for hiring and training such a perfect gentleman. I will rent here again and tell everyone of my friends and family. A+ service in my book
Response from Extra Space Storage (3/31/2022)
Hi Suzanne, thank you for your review. We're glad our manager welcomed you with a great big smile. Providing renters with clean and secure facilities is our top priority. We appreciate you recommending us to your friends and family. Stop by our office if you need anything in the future!
March 31, 2022
Posted On Google
Had the RV stored here for years and never had an issue. Management is great and easy to work with, especially Frank.
Response from Extra Space Storage (3/31/2022)
We think our team is great too! Thanks for the positive review, Nick. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
March 31, 2022
Posted On Google
Huge thanks to Frank for making the process of replacing locks smooth and easy.
Response from Extra Space Storage (4/1/2022)
Leo, we are so happy to hear that Frank could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
March 31, 2022
Posted On Google
Frank took care of all my needs with zero headache. Won't hesitate to use them again.
Response from Extra Space Storage (3/31/2022)
Hi Jim, thank you for your review. We're glad Frank took care of all your needs with zero headaches. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
March 25, 2022
Posted On Google
Mr. Frank is Awesome!!! As I past GM of storage facility, coming in with Great Customer Service, standing, greeting, smiling, engaging!!!! Is priority, to make people feel good & ok, with a storage decision, with storing their belongings! He gets an A++ from me!!! I’m glad I picked this location to fit my storage needs! Thank you Mr. Frank!
Response from Extra Space Storage (3/25/2022)
Hi Mazshelie, thanks so much for your review! We are thrilled to hear your experience with Mr. Frank was positive and are always here to help with your storage needs! Give us a call at (770) 422-7818 or stop by the office if you need anything!
March 7, 2022
Posted On Google
My husband and I had rented our storage unit for 2.5 years and we love everything. The staff customer service was great and (Thank you, Mr. Frank Grimes) our items was very secure.
Response from Extra Space Storage (3/7/2022)
Thank you for your review, Mrs. G. We appreciate your business to Extra Space. We know our customers value secure facilities and great staff so we do our best to provide that! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
March 5, 2022
Posted On Google
I love this place, Frank the site manager helped me with everything. Pleasing, smiling, polite and took his time explaining all the details. I recommend this place because of Frank
Response from Extra Space Storage (3/5/2022)
Hi Paul, Thanks so much for the great rating! We are happy to hear Frank has been helpful, pleasant, polite, and thorough with our rental process. Your recommendation means the world to us! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
February 21, 2022
Posted On Google
This facility is very clean, secure and convenient. Office staff very nice and helpful.
Response from Extra Space Storage (2/21/2022)
Thank you for your feedback, M! Providing renters with clean, secure, and convenient facilities is our top priority. We're glad our team was very nice and helpful. Stop by our office if you need assistance or have any questions.
February 15, 2022
Posted On Google
Frank was awesome! So incredibly helpful, patient and explained everything thoroughly! This is such a clean facility with great units. I am very pleased and will recommend Extra Space Storage and Frank to all my family & friends! 10/10!
Response from Extra Space Storage (2/15/2022)
Thank you for the review, Erin! We pride ourselves on having a friendly, accommodating staff, and are so happy Frank was able to assist you! If there is anything we can do for you, please let us know at 888-storage.
February 14, 2022
Posted On Google
Frank is an absolute Light and always has a pleasant smile and word to light up my day every time I am there. Absolute pleasure how this location takes such great care of the facility and renters.
Response from Extra Space Storage (2/14/2022)
Hi Cynthia, Thanks so much for the review! We are glad Frank has been pleasant and an absolute light to your day. We are so grateful for your kind words. Give us a call at 888-storage or stop by the office if you need anything!
February 5, 2022
Posted On Google
Gary and Frank!!! Rolling around between those storage spaces giving their customers the best service you can imagine. I'm so glad I choose this location!
Response from Extra Space Storage (2/5/2022)
Hi Char, We appreciate your review. It's great to hear Gary and Frank have provided you with the customer service you deserve. We love having you as a customer! Give us a call at 888-storage if you need anything.
February 5, 2022
Posted On Google
Great customer service from Gary W.! He keep a great watch on my unit. Renting from here is a pleasure.
Response from Extra Space Storage (2/6/2022)
Thank you for the kind words, Tiffany! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Gary W reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.