Extra Space Storage facility on 340 Franklin Gateway SE - Marietta, GA
(260 REVIEWS)

Marietta self storage at 340 Franklin Gateway SE

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7565

Directions

Intersections/Landmarks

Franklin Gateway SE and Banberry Rd SE

Directions from the North

Drive south on I-75 S. Take Exit 263. Turn right onto South Marietta Pkwy SE. Turn right onto Franklin Gateway SE. Our facility will be on your left.

Directions from the South

Drive north on I-75 N. Take Exit 263. Merge onto South Marietta Pkwy SE. Turn right onto Franklin Gateway SE. Our facility will be on your left.

Directions from the East

Drive west on South Marietta Pkwy SE. Turn right onto Franklin Gateway SE. Our facility will be on your left.

Directions from the West

Drive east on South Marietta Pkwy SE. Turn left onto Franklin Gateway SE. Our facility will be on your left.

Frequently Asked Questions at 340 Franklin Gateway SE

Are storage units climate controlled at 340 Franklin Gateway SE?

What can a storage unit be used for at 340 Franklin Gateway SE?

Can I rent a storage unit for 1 month at 340 Franklin Gateway SE?

How secure are storage units at 340 Franklin Gateway SE?

What size padlock should I use for storage unit at 340 Franklin Gateway SE?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Tan T.

Posted On Google

OVERALL RATING

Shanta was fantastic!!! From the moment we approached the entrance, she met us with a welcoming smile and kindly and professionally answered all of our questions. Encountering her was refreshing, and experiencing such excellent, willing customer service was a blessing. Of note, the building was very clean, secure, and well maintained.

Response from Extra Space Storage (6/25/2022)

Thank you for your feedback, Tan! Providing renters with clean and secure facilities is our top priority. We're glad Shanta was able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 18, 2022

ramatoulie f.

Posted On Google

OVERALL RATING

Shanta was a very very nice person . She was so helpful . Thank you for everything ?? ..,, shanta to get promoted asap !!! The best from all of them

Response from Extra Space Storage (5/15/2022)

Ramatoulie, thank you for the rating. We are glad you had a great experience with Shanta. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully we can improve your experience next time!

June 13, 2022

Bob

Posted On Google

OVERALL RATING

Great location, really clean, and helpful site manager

Response from Extra Space Storage (6/14/2022)

Hi Bob, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!

June 3, 2022

Phil P.

Posted On Google

OVERALL RATING

Sheneka is totally awesome! She guided me through my whole rental process. Her customer service is so welcoming and she goes the extra mile to please absolutely every customer! The facility is extremely clean and a very safe environment! It’s a great pleasure to receive a peace of mind with excellence service! I strongly recommend this site to anyone who’s looking for a safe place to store their valuable items and experience excellent service!

Response from Extra Space Storage (6/3/2022)

Thanks for the awesome review, Phil! We work hard to meet the expectations of our customers, and we're happy to hear Sheneka hit the mark for you! It's great to know she was welcoming, customer-oriented, and great at keeping our property clean and secure. Thank you for trusting us with your valued items, we understand how important it is to keep them safe. Don't hesitate to stop by the office or contact us at (770) 795-9685 if you need anything.

May 22, 2022

James H.

Posted On Google

OVERALL RATING

The process was very easy and very convenient. Simple and self explanatory the fact I was able to rent and gain access to my storage unit at 930 at night.

Response from Extra Space Storage (5/23/2022)

Thank you for the excellent review, James! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 19, 2022

ramatoulie f.

Posted On Google

OVERALL RATING

Shanta was a very very nice person . She was so helpful . Thank you for everything ??

Response from Extra Space Storage (5/15/2022)

Ramatoulie, thank you for the rating. We are glad you had a great experience with Shanta. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully we can improve your experience next time!

May 12, 2022

Investor R.

Posted On Google

OVERALL RATING

Outstanding customer service. Exceptionally friendly and professional. Provided the information and toured the space I had reserved on line so that I would have a smooth move in the following day. Very highly recommended!!!

Response from Extra Space Storage (5/13/2022)

Investor Rehab Funding, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 9, 2022

Camille W.

Posted On Google

OVERALL RATING

In a time when good service is hard to come by, Sheneka went above and beyond to make the difficult task of moving go smoothly. We were in and out in no time and I greatly appreciate her kind disposition and helpful attitude.

Response from Extra Space Storage (5/10/2022)

Thank you for the excellent rating, Camille! We're happy we were able to provide a smooth rental experience. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 9, 2022

Royer S.

Posted On Google

OVERALL RATING

Shanta was very friendly and accomodating.

Response from Extra Space Storage (5/10/2022)

Thanks for the positive review, Royer! We are glad you had a great experience with Shanta. Don't hesitate to reach out to us at 888-storage if you need anything!

May 3, 2022

Samual C.

Posted On Google

OVERALL RATING

Big thanks to Sheneka for the great service!

Response from Extra Space Storage (5/4/2022)

Thank you for the kind words, Samual! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Sheneka reflects that. Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 2, 2022

Flinton R.

Posted On Google

OVERALL RATING

Customer service was great! The facility is easy to navigate and very clean.

Response from Extra Space Storage (5/2/2022)

Hi Flinton, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

April 25, 2022

Moyo O.

Posted On Google

OVERALL RATING

Very neat and convenient storage to keep your personal property. The staff here are very helpful especially Gary. Gary went above and beyond I’m explaining the pricing and difference in sizes to fit my needs and also helped me set up my storage unit. He is also very friendly, make sure to ask about him.

Response from Extra Space Storage (4/26/2022)

Hi Moyo. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gary. We are always here to help with any other storage needs at 888-storage.

April 12, 2022

Leslie B.

Posted On Google

OVERALL RATING

Great customer service!

Response from Extra Space Storage (4/13/2022)

Thanks for the awesome review, Leslie! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (770) 795-9685 if you need anything.

April 8, 2022

Pam F.

Posted On Google

OVERALL RATING

I rented a unit but realized it was big enough. Gary Wilson made my transfer to another unit very seem less.

Response from Extra Space Storage (4/8/2022)

Thank you for taking the time to leave your feedback, Pam! We're so happy to hear Gary was able to make your rental process seamless! Give us a call at (770) 795-9685 if you need any future assistance.

April 8, 2022

Jackson T.

Posted On Google

OVERALL RATING

Gary did an outstanding job

Response from Extra Space Storage (4/8/2022)

Thanks for taking the time to leave us a review, Jackson! We are so glad Gary could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 8, 2022

Vandell J.

Posted On Google

OVERALL RATING

Gary was super helpful in getting my payment taken care of swiftly and effortlessly. Thank you so much for your help.

Response from Extra Space Storage (4/8/2022)

Thank you for the kind words, Vandell. We're glad Gary was able to help! Our team is here to serve you, so give us a call at (770) 795-9685 if you need any future assistance.

April 8, 2022

Paul N.

Posted On Google

OVERALL RATING

Good customer service

Response from Extra Space Storage (4/8/2022)

Hi Paul!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (770) 795-9685 or stop by the facility!

April 8, 2022

Polina J.

Posted On Google

OVERALL RATING

Gary Sheneka was super helpful, answered all my questions and provided us with a great solution for our in-between moving needs!

Response from Extra Space Storage (2/20/2021)

Hi Polina, thank you for your review. We're glad Gary Sheneka was super helpful, answered all your questions, and provided you with a great solution for our in-between moving needs! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 8, 2022

Rage I.

Posted On Google

OVERALL RATING

Gary was wonderful! He made the process as smooth as possible and we were in and out in a breeze! Thank you!

Response from Extra Space Storage (4/8/2022)

Rage, we are so happy to hear that Gary could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 8, 2022

Lutor B.

Posted On Google

OVERALL RATING

Hey thank you Gary for supporting us!!

Response from Extra Space Storage (4/8/2022)

Thanks for the positive review, Lutor! We are glad you had a great experience with Gary. Don't hesitate to reach out to us at 888-storage if you need anything!?