Extra Space Storage facility on 5097 Dallas Hwy - Powder Springs, GA
(389 REVIEWS)

Powder Springs self storage at 5097 Dallas Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8140

Directions

Intersections/Landmarks

McDonalds/Lost Mountain Rd & Mars Hill Rd.

Directions from the North

Drive south on Mars Hill Rd. Pass Publix and turn left onto GA-120/Dallas Hwy. Our facility will be on the right after you pass McDonald’s.

Directions from the South

Drive northwest on Lost Mtn Rd. Turn right onto GA-120/Dallas Hwy. Our facility will be on the right after you pass McDonald’s.

Directions from the East

Drive west on GA-120/Dallas Hwy. Make a U-turn before Walgreens at Lost Mtn Rd. Our facility will be on the right after you pass McDonald’s.

Directions from the West

Drive east on GA-120/Dallas Hwy. Our facility will be on the right after you pass McDonald’s.

Frequently Asked Questions at 5097 Dallas Hwy

Does 5097 Dallas Hwy have 24 hour access self storage?

Are storage units climate controlled at 5097 Dallas Hwy?

What can a storage unit be used for at 5097 Dallas Hwy?

How tall are self storage units at 5097 Dallas Hwy?

What size padlock should I use for storage unit at 5097 Dallas Hwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Shellie D.

Posted On Google

OVERALL RATING

Richard was very helpful, kind, and accommodating while we decided which storage unit was best for us. The process was easy as well!

Response from Extra Space Storage (7/2/2022)

Hi Shellie, Thank you for taking the time to leave your review! We pride ourselves on having a kind, helpful, and accommodating staff, so we are thrilled to hear that you had such a positive experience renting with Richard. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.

June 15, 2022

Jerald C.

Posted On Google

OVERALL RATING

My family has conducted business with Extra Space for a Long time. Even have my family’s stuff stored there for nearly two years at one time. Always polite service and quickly fixes any issues you may have. Richard Is A Very Helpful person and tries to make your relocation much easier.

Response from Extra Space Storage (6/16/2022)

Hi Jerald. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! If there is anything we can do for you, please let us know at 888-storage.

June 13, 2022

jimmy c.

Posted On Google

OVERALL RATING

Thanks Richard at extra space storage you were always so professional and kind and all the ways there’s somebody needs one like dealing with things that they own thanks Richard and always helped when I forgot my password

Response from Extra Space Storage (6/13/2022)

Hello, Jimmy. Thank you for the 5-star review! We're so happy Richard was professional and kind! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

June 12, 2022

demetrius t.

Posted On Google

OVERALL RATING

Extra space storage is awesome the location I picked is cleaned and very presentable I love this atmosphere and recommend this location to anybody who need to store anything…. Thank u again guys for the experience..

Response from Extra Space Storage (6/13/2022)

Thanks for the awesome review, Demetrius! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 11, 2022

Fabreezy R.

Posted On Google

OVERALL RATING

The store manager Richard was extremely kind and helpful. The facility was clean, cool and spacious perfect for storing both temperature sensitive and large items.

Response from Extra Space Storage (6/11/2022)

Thank you for the kind review, Fabreezy. We're glad Richard was kind, helpful, and great at keeping our property clean. Our team is here to serve you, so give us a call at (678) 290-6700 if you need any future assistance.

June 11, 2022

Kenya P.

Posted On Google

OVERALL RATING

Extra space storage was such a smoth process. I needed a last minute storage facility and was able to get help in finding thi one. The place was nice nd clean when we arrived. Indoor facility with elevators. Richard was really helpful. He came by to meet us as we were moving things in and also helped us out with the lock. I would definitely recommend this place to others.

Response from Extra Space Storage (6/11/2022)

Thanks for the awesome review, Kenya! We know our customers value clean facilities and helpful staff so we do our best to provide that! We are glad Richard hit the mark for you. Don't hesitate to stop by the office or contact us at (678) 290-6700 if you need anything.

June 9, 2022

Lara C.

Posted On Google

OVERALL RATING

I did everything online and Richard was there to help me when I got stuck. It's a smooth process. Just note that when you create an account you can't access your account until the first day of your rental, so that was a little frustrating and I had to call support for that bit of information. So when I am allowed to access my account I may update my review. And their prices are very competitive.

Response from Extra Space Storage (6/10/2022)

Thank you for your review, Lara. We are happy to know Richard was helpful with your rental process. We are here to help! Please give us a call at 888-storage if anything comes up.

June 9, 2022

Katherine D.

Posted On Google

OVERALL RATING

Met with Richard today and he was very nice. Polite and knowledgeable. He allowed me to see all the storage sizes I was interested in. I wish all my customer service interactions were as good as this one.

Response from Extra Space Storage (6/10/2022)

Hi Katherine, Thank you for taking the time to leave your review! We pride ourselves on having a polite, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! We are here to help! Please give us a call at 888-storage if anything comes up.

June 3, 2022

Deborah D.

Posted On Google

OVERALL RATING

I have rented at Extra Space Storage for one year now. Richard is the manager at this facility. He is very professional, patient and took the time to answer all my questions. He keeps it very clean too. I wanted to downsize and Richard made this transition very simple. He knew what I wanted and looked out for my best interest. He was very helpful!! Richard, I appreciate all your help. Thank you!!

Response from Extra Space Storage (6/3/2022)

Hi Deborah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Richard! Thank you for being a loyal Extra Space customer!? Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 3, 2022

LaShaunda J.

Posted On Google

OVERALL RATING

My experience with Extra Space Storage has been superb from the beginning. My first and subsequent conversations with Richard Cox made a difference. He was very knowledgeable, answered all my questions, and explained the process to rent a storage unit. On the day I stored items; he asked it I needed an assistance. Richard sets the standard in customer service. If I was hiring for a customer service related position I would hire someone like Richard; informative, friendly and knows his company well!

Response from Extra Space Storage (6/3/2022)

Hi Lashaunda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 31, 2022

aliciaßj m.

Posted On Google

OVERALL RATING

I had a unit at Extra Space Storage for years, I finally vacated the unit over the weekend with a lot of help. Nakiesha, who is an employee at the facility located at 5097 Dallas Hwy, in Ga, was AWESOME. She made the process so much easier with her assistance. It could have been a nightmare, but she made it pleasant .Very helpful, and made a few suggestions, went over and above to help. She is definitely a hard worker. Thank you Nakiesha, you are the best. ????

Response from Extra Space Storage (5/31/2022)

Thank you for taking the time to leave your review, Aliciaßj! We're so happy to hear Nakiesha from our Dallas Hwy location was able to make your rental process hassle free! It's great to know she was pleasant and helpful. We appreciate your kind words. Give us a call at (678) 290-6700 if you need any future assistance.

May 28, 2022

Jay S.

Posted On Google

OVERALL RATING

I had a unit at the Dallas Hwy/ Lost Mountain Rd, Powder Springs, Ga, Extra Space Storage facility for about five years which I just terminated, as my youngest son finally collected his stuff. Richard Cox, the facility manager, was a pleasure to work with. He located the right size unit close to an elevator, helped with billing issues when they came up, and made checkout straightforward and simple. I highly recommend both Richard and Extra Space Storage.

Response from Extra Space Storage (5/29/2022)

Thank you for being a loyal customer, Jay! We're glad Richard Cox was a pleasure to work with, located the right size unit close to an elevator, and helped with billing issues when they came up. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.

May 27, 2022

Eddie B.

Posted On Google

OVERALL RATING

Richard keeps this place immaculate. The facility is always clean, carts available and gates operational.

Response from Extra Space Storage (5/28/2022)

Thanks for the awesome review, Eddie! We know our customers value clean, well-equipped facilities with helpful staff so we do our best to provide that! It's great to know Richard hit the mark for you. Don't hesitate to stop by the office or contact us at (678) 290-6700 if you need anything.

May 20, 2022

Elise H.

Posted On Google

OVERALL RATING

My family recently had to make quick arrangements to store some of our mom’s possessions after she moved into assisted living. Her home sold very quickly so my sisters and I worked with her on what she’d keep in her new apartment, what would be stored and what would be set aside for an estate sale. All of this had to be done before the closing, which had a tight timeframe. Richard was very professional, knowledgeable and courteous in giving me advice on which unit would meet our needs. He understood our situation and was very responsive. We’ve done business with Extra Space Storage for a few years now. We’ve always found the facility to be well cared for and safe. Most importantly, Richard and the staff are top notch and great to work with.

Response from Extra Space Storage (5/21/2022)

Thank you, Elise, for leaving us an excellent rating! It's wonderful to hear you had a positive experience with Richard and that he was very professional, knowledgeable, courteous, and helpful. We want you to know that we are here to assist you with any further storage needs and that we are happy to have you store with us. We appreciate your kind words. Thank you for trusting us with your valued items and for giving us the opportunity to work with you! As always, give us a call at 888-STORAGE if you need anything.

May 14, 2022

robert g.

Posted On Google

OVERALL RATING

We just went and rented our second storage space at Extra Space Storage (8140). Richard Cox was fantastic and we really enjoyed working with him.

Response from Extra Space Storage (5/14/2022)

Thanks for the positive review, Robert! We are glad you had a great experience with Richard. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 11, 2022

Shala H.

Posted On Google

OVERALL RATING

Richard was incredibly helpful and accommodating. He made the whole process simple and easy to understand. The facility was clean and well maintained.

Response from Extra Space Storage (5/12/2022)

Thank you for the review, Shala! We pride ourselves on having a friendly, accommodating staff and are so happy Richard was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 30, 2022

LaToiya M.

Posted On Google

OVERALL RATING

My total experience with Extra Space Storage on Dallas Highway in Powder Springs was so easy. Richard Cox explained everything so clearly and has been so helpful. Richard’s customer service is top notch and the facility is clean, easily accessible and fits all my needs. Thank you, Extra Space Storage and Richard!

Response from Extra Space Storage (4/30/2022)

Hi Latoiya. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

April 30, 2022

Joyce G.

Posted On Google

OVERALL RATING

Richard Cox service was awesome

Response from Extra Space Storage (5/4/2022)

Thanks for the positive review, Joyce! We are glad you had a great experience with Richard. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 30, 2022

Jeffrey W.

Posted On Google

OVERALL RATING

This is an extremely clean and safe storage place with an outstanding front office run by Richard! He took the time to call me when a unit opened up and set it all up over the phone. He has great communication and makes sure that you have everything you need for a successful move in. I couldn't be happier with my choice.

Response from Extra Space Storage (10/23/2021)

Hi Jeffrey. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! If there is anything we can do for you, please let us know at 888-storage.

April 25, 2022

Patricia K.

Posted On Google

OVERALL RATING

Very easy. Prices were listed on website and were the same when I arrived. The process to reserve and pay was great. Special shout-out to Richard specifically for being a pleasure to work with. He’s very honest and gives straight answers. Would work with him again.

Response from Extra Space Storage (4/26/2022)

Hi Patricia. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! We are always here to help with any other storage needs at 888-storage.