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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1926
Intersections/Landmarks
Hiram Acworth Hwy and US-278
Directions from the North
Drive south on Hiram Acworth Hwy. Pass Macland Rd and continue south. Our facility will be on your left after Darby's Crossing.
Directions from the South
Drive north on Hiram Acworth Hwy. Pass US-278 and continue north. Our facility will be on your right before Macland Rd.
Directions from the East
Drive west on US-278 W. Turn right onto Hiram Acworth Hwy. Our facility will be on your right before Macland Rd.
Directions from the West
Drive east on US-278 E. Turn left onto Hiram Acworth Hwy. Our facility will be on your right before Macland Rd.
Size Disclaimer
*Excludes administrative and insurance fees
June 16, 2022
Posted On Google
Incredible customer service, was very helpful and polite. Thanks again.
Response from Extra Space Storage (6/17/2022)
Hello, Raynard. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (770) 222-6878.
June 15, 2022
Posted On Google
Good work Rachael .
Response from Extra Space Storage (6/16/2022)
Hi Stephanie, thank you for your review. We're glad Rachael did good work. Stop by our office if you need anything in the future!
June 14, 2022
Posted On Google
Rachel has great customers service very people friendly
Response from Extra Space Storage (6/14/2022)
Thanks for the positive review, Dane! We are glad you had a great experience with Rachel. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 14, 2022
Posted On Google
Rachel did a awesome job for me to help get the right unit. Need more employees like Rachel.
Response from Extra Space Storage (6/14/2022)
Thanks, Brian! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Rachel was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 14, 2022
Posted On Google
Had a wonderful storage experience with Rachel she was so friendly helpful and I must say very knowledgeable of her job..
Response from Extra Space Storage (6/14/2022)
Thanks for the kind words, Tenikak! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rachel! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 8, 2022
Posted On Google
Rachel is amazing, helped me so much while moving out my unit. She definitely went above and beyond
Response from Extra Space Storage (6/9/2022)
Thank you for the kind words, Mindy. We're glad Rachel helped you so much while moving out your unit and definitely went above and beyond. Stop by our office if you need assistance or have any questions.
June 7, 2022
Posted On Google
Now I'm on my third unit with ESS in Hiram. They are awesome. Very quick to respond and get me space even on little to no notice.
Response from Extra Space Storage (5/4/2022)
We're thrilled you had a 5-star experience at Extra Space Storage, Zachary! Please let us know if there's anything else we can do to assist you with your storage needs.
May 30, 2022
Posted On Google
Rachel, the store manager was great! She was extremely helpful and was able to work everything out for me!
Response from Extra Space Storage (5/31/2022)
Thank you for the kind words, Regina. We're glad Rachel was able to help! Our team is here to serve you, so give us a call at (770) 222-6878 if you need any future assistance.
May 28, 2022
Posted On Google
thanks so much for your wonderful service Rachel our experience with extra space storage has been great 10 stars!!!
Response from Extra Space Storage (5/28/2022)
Hello, Lee. Thank you for the 5-star review! We're so happy Rachel could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
May 27, 2022
Posted On Google
I definitely recommend Extra Space Storage in Hiram. Rachel is the absolute best. Thanks again.
Response from Extra Space Storage (5/27/2022)
Thanks for the kind words, Greg! We're glad Rachel was the best! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (770) 222-6878 if you need anything.
May 27, 2022
Posted On Google
Rachel is the best, any problems I have had she has solved them for me. She makes renting a storage easy and stress free!
Response from Extra Space Storage (5/27/2022)
Thank you for taking the time to leave your feedback, Kioshia! We're so happy to hear Rachel was able to make your rental process stress-free! Give us a call at (770) 222-6878 if you need any future assistance.
May 16, 2022
Posted On Google
My experience at extra space storage has been great so far. Nakiesha guided me well in the process, she showed my my unit and made sure I got the best deal possible. The premises is well taken care of and the staff are friendly and helpful.
Response from Extra Space Storage (5/16/2022)
Hi Peyton, thanks so much for your review! We are thrilled to hear your experience has been great so far. We're glad Nakiesha guided you well in the process, showed you your unit, and made sure you got the best deal possible. If you ever need anything, feel free to stop by.
May 3, 2022
Posted On Google
2 great ladies work at that location, the Manager and her Assistant. I was helped by the assistant, she has great personality. She explained everything clearly with a smile on her face. You can tell that she has great customer service skills.
Response from Extra Space Storage (5/4/2022)
We think our team is great too! Thanks for the positive review, Wilbert. We're glad our assistant has a great personality and explained everything clearly with a smile on her face. Please stop by the office or give us a call at 888-STORAGE or stop by the office.
April 26, 2022
Posted On Google
I would definitely store items here again they were very nice and very professional
Response from Extra Space Storage (4/26/2022)
Thank you for the review, Christina! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 19, 2022
Posted On Google
I’ve never done a review before in my life! But I had to come to give Rachel her props! Not only is she knowledgeable and super understanding, but she went way above and beyond to help me out when I was in a difficult situation. 10/10! Do recommend! ?? (P.S. Someone needs to give Rachel a raise!)
Response from Extra Space Storage (4/20/2022)
Hi Kayla, thank you for recommending us. We're glad Rachel is knowledgeable, super understanding, and went way above and beyond to help you out when you were in a difficult situation. Stop by our office if you need assistance or have any questions.
April 18, 2022
Posted On Google
Rachael the manager was very informative. She made this stressful move a little bit easier. She also helped me get the right size boxes for my move. I had no idea what I was buying. I was just going to put my things in bags. She was so wonderful. I highly recommend this location.
Response from Extra Space Storage (4/18/2022)
Hi Panda, thank you for recommending us. We're glad Rachael was very informative, made this stressful move a little bit easier, and also helped you get the right size boxes for your move. Stop by our office if you need assistance or have any questions.
April 13, 2022
Posted On Google
If you need to store, come see Rachel in Hiram. She makes you feel at home she makes sure you have everything you need she is the absolute best thanks Rachel.
Response from Extra Space Storage (4/13/2022)
Thanks for taking the time to leave us a review, Jessica! We are so glad Rachel could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 12, 2022
Posted On Google
This place is great! Competitive pricing and very clean! Rachel the store manager is awesome and cares about her customers needs !
Response from Extra Space Storage (4/13/2022)
Thanks for taking the time to leave us a review, Letha! We are so glad Rachel could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 11, 2022
Posted On Google
Thank you Rachel. What a blessing, you were you helped me when I was in such a mess to get out of my house so fast. You are so helpful, and so very patience.
Response from Extra Space Storage (4/11/2022)
Hi Ashley, thank you for your review. We're glad Rachel was helpful and so very patient. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 9, 2022
Posted On Google
This is my first time storing, wasn't sure about it. Came to Extra Space in Hiram, because I read such great reviews about the manager and the facility. When I got there Rachel was out cleaning the property, came right up front with a big smile and made this so process so easy. Thanks Rachel you are the best.
Response from Extra Space Storage (4/9/2022)
Thanks for the great review, Taylor! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Rachel reflects that! Please call us at (770) 222-6878 if you have any questions!