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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1322
Intersections/Landmarks
Annistown Rd and Deshon Rd
Directions from the North
Drive south on Rockbridge Rd SW. Continue onto Annistown Rd. Our facility will be on your left.
Directions from the South
Drive north on Deshon Rd. Turn right onto Annistown Rd. Our facility will be on your left.
Directions from the East
Drive west on US-78 W. Turn left onto Park Pl Blvd. Continue onto Rockbridge Rd. Continue onto Annistown Rd. Our facility will be on your left.
Directions from the West
Drive east on US-78 E. Turn right onto Park Pl Blvd. Continue onto Rockbridge Rd. Continue onto Annistown Rd. Our facility will be on your left.
Size Disclaimer
*Excludes administrative and insurance fees
July 2, 2022
Posted On Google
Hi, thank you for the great customer service I received from Patrice! She was very helpful and professional! Thank you again...
Response from Extra Space Storage (7/2/2022)
Thank you for the review, Lateefah! We pride ourselves on having a friendly, accommodating staff and are so happy Patrice was able to assist you! Feel free to reach out at any time at 888-storage.
July 1, 2022
Posted On Google
Patrice was AMAZING! She was very knowledgeable and disclosed all of the ins and outs of the process and it was VERY appreciated. Give that woman a raise!
Response from Extra Space Storage (7/1/2022)
Hi Ebony, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Patrice! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
July 1, 2022
Posted On Google
These guys went above and beyond
Response from Extra Space Storage (7/2/2022)
Thank you for the kind review, Pronto Communications D/b/a. We're glad our team went above and beyond to help! Our team is here to serve you, so give us a call at (770) 465-9500 if you need any future assistance.
July 1, 2022
Posted On Google
It was a wonderful experience getting help from Patrice M. She was a great help for information on the storage unit and was very welcoming!
Response from Extra Space Storage (7/1/2022)
Thank you for the kind words, Only. We're glad Patrice was able to help! Our team is here to serve you, so give us a call at (770) 465-9500 if you need any future assistance.
June 29, 2022
Posted On Google
Patrice was wonderful in helping me with me storage needs. Great asset to Extra Space storage. Thank you!
Response from Extra Space Storage (6/30/2022)
Hi David, we appreciate you taking the time to share your experience with us! We agree, Patrice is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
June 23, 2022
Posted On Google
Angle was awesome he treated me very well I highly appreciate him .
Response from Extra Space Storage (12/2/2021)
We think Greg is great too! Thanks for the positive review, Alicia Moore. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
June 18, 2022
Posted On Google
CLEARLY the ‘A’ in Angel stands for AWESOME. From the enthusiastic welcome, explanation of the lease terms, he even jogged to our unit to keep up with our vehicle (it’s hot outside!) so we wouldn’t have to wait for him to catch up. Angel then replaced the rivet that was missing on the roll up door on the unit we rented. He floats to multiple locations, so you may get the chance to meet him! Excellent service today. Best wishes to you, Angel!
Response from Extra Space Storage (6/18/2022)
Hi KevinKeira. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Angel! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
June 16, 2022
Posted On Google
Patrice was a great help in assisting me to get me set up with my unit as well as directing me where it was located. She was very nice. Great service!
Response from Extra Space Storage (6/17/2022)
Thanks for taking the time to leave us a review, Christopher! We are so glad Patrice could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
June 16, 2022
Posted On Google
Patrice was ??.
Response from Extra Space Storage (6/17/2022)
Thanks for the positive review, Trevarius! We are glad you had a great experience with Patrice. Don't hesitate to reach out to us at 888-storage if you need anything!?
June 11, 2022
Posted On Google
Very helpful and polite, helped me find the right size storage and even waited for me to get back with the information needed to get the storage. Highly recommend coming here because of the customer service
Response from Extra Space Storage (6/12/2022)
Thanks for the kind words, Jonathan! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (770) 465-9500 if you need anything.
June 10, 2022
Posted On Google
Patrice was extremely helpful. Nice facility ??
Response from Extra Space Storage (6/11/2022)
Thank you for the kind words, Gail. We're glad Patrice was helpful! Our team is here to serve you, so give us a call at (770) 465-9500 if you need any future assistance.
June 10, 2022
Posted On Google
Office representative was very cordial and extremely helpful. it was a pleasure dealing with her.
Response from Extra Space Storage (6/11/2022)
Hi Ernest, Thank you for taking the time to leave your review! We pride ourselves on having a cordial, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
June 7, 2022
Posted On Google
Needed assistance asap while traveling & Patrice helped me with all my needs ! Great service
Response from Extra Space Storage (6/8/2022)
Thank you for the kind words, Jayla. We're glad Patrice was able to help! Our team is here to serve you, so give us a call at (770) 465-9500 if you need any future assistance.
June 6, 2022
Posted On Google
I was given phenomenal service by Patrice.She quickly assessed what I needed ,explained the details, then had me on my way
Response from Extra Space Storage (6/6/2022)
Thank you for the kind words, Ephraim! We're committed to providing excellent customer service. We're glad Patrice quickly assessed what you needed, explained the details, and then had you on your way. Don’t hesitate to stop by the office if you need anything.
June 4, 2022
Posted On Google
Christy is so nice
Response from Extra Space Storage (6/5/2022)
Hi Sean, thank you for your review. We're glad Christy is so nice. Stop by our office if you need assistance or have any questions.
June 2, 2022
Posted On Google
Greg service was good
Response from Extra Space Storage (6/2/2022)
Thank you for the kind words, Styles Films! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Greg reflects that. Don’t hesitate to stop by the office if you need anything.
May 30, 2022
Posted On Google
Ro was amazing and extremely helpful and her personality came shining through even over the phone I would definitely come back just because she was so friendly and helpful.
Response from Extra Space Storage (5/30/2022)
Thank you for the kind words, Alena. We're glad Ro was extremely helpful and her personality came shining through even over the phone. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! If you ever need anything, feel free to stop by.
May 28, 2022
Posted On Google
This facility is clean and well maintained. The unit that I rented in the climate control area kept my items in great condition. The staff at the location was pleasant, knowledgeable, and accommodating for my needs. I downsized to another unit because of the locations good conditions. I will continue to use this location now and in the future.
Response from Extra Space Storage (5/28/2022)
Hi Craig, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
May 28, 2022
Posted On Google
Ro was a great help she informed me with the options that I needed to know. VERY HELPFUL!
Response from Extra Space Storage (5/28/2022)
Hello, G. Thank you for the review. We're so glad Ro could meet your storage needs. Please stop by the office if you need anything!
May 28, 2022
Posted On Google
I love Greg and Roe! Awesome people and great service…. Executed my vision precisely!
Response from Extra Space Storage (5/28/2022)
Thank you for the review, Beatsby! We pride ourselves on having a friendly, accommodating staff and are so happy Greg and Roe were able to assist you! Feel free to reach out at any time at 888-storage.