Extra Space Storage facility on 200 Kuawa St - Hilo, HI
(204 REVIEWS)

Hilo self storage at 200 Kuawa St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8430

Directions

Intersections/Landmarks

Kuawa St and Hawaii Belt Rd

Directions from the North

Drive south on Hawaii Belt Rd. Turn left to continue on Hawaii Belt Rd. Turn right onto Manono St. Turn left onto Kuawa St. Our facility will be on your right.

Directions from the South

Drive north on Hawaii Belt Rd. Turn left onto Piilani St. Turn right onto Kalanikoa St. Turn left onto Kuawa St. Our facility will be on your left.

Directions from the East

Drive west on Kalanianaole Ave. Continue onto Kamehameha Ave. Turn left onto Kalanikoa St. Turn right onto Kuawa St. Our facility will be on your left.

Directions from the West

Drive east on Waianuenue Ave. Turn right onto Hawaii Belt Rd. Turn left to continue on Hawaii Belt Rd. Turn right onto Manono St. Turn left onto Kuawa St. Our facility will be on your right.

Frequently Asked Questions at 200 Kuawa St

Are storage units climate controlled at 200 Kuawa St?

What is the average height of a storage unit at 200 Kuawa St?

Are there restrictions on what I can put in a storage unit in Hilo, HI?

Where can I buy moving boxes in Hilo, HI?

What pest control and cleanliness measures are taken at 200 Kuawa St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Briani K.

Posted On Google

OVERALL RATING

Maile.. Is the bomb... Very helpful always... Always

Response from Extra Space Storage (6/25/2022)

Thank you for the kind words, Briani. We're glad Maile was able to help! Our team is here to serve you, so give us a call at (808) 969-6000 if you need any future assistance.

June 20, 2022

Samantha M.

Posted On Google

OVERALL RATING

Great service! Great people! Great space! Mahalo??

Response from Extra Space Storage (6/20/2022)

Thank you, Samantha, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (808) 969-6000 if anything comes up!

June 10, 2022

Hans B.

Posted On Google

OVERALL RATING

Let me tell you something I had great experience with Kyle at ESS in Hilo,he answered all my questions quickly n professionaly .he helped turn my day around,thank you Kyle for your top notch work ethic.i highly recommend you go there for your storage needs

Response from Extra Space Storage (6/10/2022)

Thank you, Hans, for the great rating. It's wonderful to hear you had a positive experience with Kyle at our Hilo location and that he was professional, quick, and helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (808) 969-6000 if anything comes up!

May 23, 2022

Geraldine J.

Posted On Google

OVERALL RATING

Very clean and affordable storage. Staff is very helpful and they also have carts to load and unload your storage. Some units have AC, so it's so cool when you visit your storage.

Response from Extra Space Storage (5/23/2022)

Hi Geraldine, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. As always, give us a call at 888-storage if you need anything.

April 29, 2022

P. K.

Posted On Google

OVERALL RATING

It was very smooth. Appreciate Kyle’s information and guidance. He helped me chose my storage space based on my needs. He is easy to talk to. Sign up quick and painless. I am so excited to be able to have some extra space. I highly recommend “Extra Space Storage”

Response from Extra Space Storage (4/30/2022)

Thank you for taking the time to leave your review, P. K.! We're so happy to hear Kyle was able to make your rental process quick and painless! Your kind words are truly appreciated. Give us a call at (808) 969-6000 if you need any future assistance.

April 25, 2022

Koran M.

Posted On Google

OVERALL RATING

Easy online signup and management. Unit clean. Common areas somewhat dirty.

Response from Extra Space Storage (4/26/2022)

Thank you for the excellent rating, Koran! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!

April 12, 2022

EJ J.

Posted On Google

OVERALL RATING

This is my second summer using the storage facility on Kuawa St. We use it for my daughter and her roommates attending UHH. The space is kept, clean, easily accessible, and secure. It also gives me peace of mind (I'm on the mainland) knowing that my daughter is safe when she enters this facility. Mayley does a beautiful job of explaining each step of the process to parents. Everything is handled on-line and so convenient. We were also in need of car storage and she recommended a facility and placed me on a waiting list. (I heard from that facility two weeks later about an opening). The integrity and professionalism that Mayley shows her customers is excellent! I wish more people would run their businesses this way! I highly recommend this place!

Response from Extra Space Storage (4/12/2022)

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, EJ. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mayley. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

April 6, 2022

Dayna D.

Posted On Google

OVERALL RATING

Awesomess, Great Customer Service, accompanied with kindness, friendliness, honesty and a beautiful smile with a good Heart! Her name is Maile, Bless you

Response from Extra Space Storage (4/6/2022)

Hi Dayna Decanto, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, kind, honest, and customer-oriented staff, so we are thrilled to hear that you had such a positive experience renting with Maile! Give us a call at 888-storage or stop by the office if you need anything!

April 4, 2022

Frances C.

Posted On Google

OVERALL RATING

Kyle was so helpful and I had an awesome experience talking to him. He made it so easy for me to sign up and had all the answers to my questions.

Response from Extra Space Storage (4/4/2022)

Thank you for the kind review, Frances. We're glad Kyle was able to help make your rental experience easy! Our team is here to serve you, so give us a call at (808) 969-6000 if you need any future assistance.

March 29, 2022

Casey Y.

Posted On Google

OVERALL RATING

These guys are friendly & the process has been very smooth. I’m storing in the climate controlled space & I feel that my valuables are very secure. I highly recommend this place

Response from Extra Space Storage (3/29/2022)

Thank you for your kind words, Casey. Security is our top priority, and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.

March 29, 2022

Nan C.

Posted On Google

OVERALL RATING

If you're looking for a nice storage space, "Extra Space Storage" is the place...the facility provides for convenience of accessing the building and the temp control is what I like...your furniture will be well protected. Office staff is outstanding and very helpful, should you need them. Thanks, "Extra Space Storage!!!"

Response from Extra Space Storage (3/29/2022)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Please give us a call at 888-storage if you need further assistance with your storage needs.

February 25, 2022

PURISIMA T.

Posted On Google

OVERALL RATING

I sent you enjoyed my experience with Extra Space Storage. Maile at the Hilo HI office was friendly and very helpful to me and my family.

Response from Extra Space Storage (2/25/2022)

Thank you for the kind words, Purisima. We're glad Maile was friendly and helpful! Our team is here to serve you, so give us a call at (808) 969-6000 if you need any future assistance.

February 25, 2022

Kisha K.

Posted On Google

OVERALL RATING

Awesome clean sufficient place , it’s neat clean temperature control units very respectful staff ??

Response from Extra Space Storage (2/25/2022)

Hi Kisha, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 10, 2022

Abigail S.

Posted On Google

OVERALL RATING

I signed up on-line and when I went in, my unit was ready with a lock inside. I had no problems and it was fast and easy. The staff is always with a smile (my family has used them for years) when you enter. I recommend this storage facility to anyone looking for one.

Response from Extra Space Storage (2/11/2022)

Thanks for the kind words, Abigail! We're glad your rental experience was fast and easy. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (808) 969-6000 if you need anything.

February 9, 2022

Shane G.

Posted On Google

OVERALL RATING

Very nice and clean facility

Response from Extra Space Storage (2/9/2022)

Hi Shane, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 8, 2022

Katarina R.

Posted On Google

OVERALL RATING

Customer service makes all the difference and the ladies in the office were excellent

Response from Extra Space Storage (2/8/2022)

Hello, Katarina. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (808) 969-6000.

December 15, 2021

Hannah B.

Posted On Google

OVERALL RATING

Speedy rental process. Very friendly customer service. Easy and helpful through the whole process!!

Response from Extra Space Storage (12/16/2021)

Thank you for the review, Hannah! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 10, 2021

James O.

Posted On Google

OVERALL RATING

24 hr access sure helps with our busy schedule. Clean facility, wide driving areas for loading and unloading. Great place.

November 19, 2021

Jay S.

Posted On Google

OVERALL RATING

Best place in town

Response from Extra Space Storage (1/16/2020)

Thanks for being a loyal customer, Jay! We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 17, 2021

Kawena N.

Posted On Google

OVERALL RATING

By far one of the best customer service I have received! Maile at this location is awesome highly recommend if you are looking to put things in storage!

Response from Extra Space Storage (11/18/2021)

Thanks for the kind words, Kawena! We're glad Maile was awesome! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (808) 969-6000 if you need anything.