Hilo self storage at 425 Kalanianaole Ave

Extra Space Storage facility on 425 Kalanianaole Ave - Hilo, HI
Extra Space Storage
425 Kalanianaole AveHilo, HI 96720

Read 102 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Kalanianaole Ave east of Mamalahoa Hwy, Extra Space Storage serves residents of Hilo and Wainaku. Locals will recognize our facility next to Kamaaina Nissan a few minutes east of Banyans Golf Club.

Secure Storage Near Hilo International Airport

Looking for storage units close to Hilo International Airport? Extra Space Storage is about 2.6 miles from the airport, so we're a convenient storage solution for residents and visitors.

Affordable Storage Near University of Hawaii at Hilo

Are you a college student in Hilo who needs summer storage or storage while studying abroad? Extra Space Storage is about 2.9 miles from University of Hawaii at Hilo, making us a great option!

A Versatile Self Storage Solution

Extra Space Storage on Kalanianaole Ave offers a wide range of storage units, vehicle storage, and exceptional security. We're the storage solution you need in Hilo!

Storage Units to Fit Your Needs

No matter what you need to store, our Hilo storage facility has the space to accommodate you! We have unit sizes from 5x5 to 16x32 with features like indoor access, first-floor access, and drive-up access.

Secure Storage

With security measures like an on-site manager, 24-hour video surveillance, and electronic gate access at our Kalanianaole Ave storage facility, you can store valuable items with confidence!

Vehicle Storage

Looking for secure vehicle storage in Hilo? Extra Space Storage has 8x16 to 16x32 outdoor parking spaces and 10x10 to 15x23 enclosed drive-up units that can handle everything from small motorcycles to large RVs.

Other Amenities & Services

  • Extended access hours are standard
  • 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates

Experience the Extra Space Difference

Not only does Extra Space Storage maintain a clean, well-lit facility at all times, but our customer service is the best in the industry! Our friendly, professional staff will go the extra mile to ensure your needs are met and that you have a great experience with us. Contact us today to reserve a storage unit in Hilo!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1843

Recent Customer Reviews About This Facility

July 29, 2021

Natasha R.

Posted On Google

OVERALL RATING

Kyle helped us out with the a great customer service and will use again.

June 4, 2021

Nekita M.

Posted On Google

OVERALL RATING

Donna was so helpful and had great customer service . Definitely recommend the storage facility. It’s convenient and super clean.

Response from Extra Space Storage (6/11/2021)

Thank you for the kind words, Nekita. We're glad Donna was able to help! Our team is here to serve you, so give us a call at (808) 933-2977 if you need any future assistance.

May 2, 2021

Joseph D.

Posted On Google

OVERALL RATING

Vastly superior to its local (horrific) competitor. Kind & professional.

Response from Extra Space Storage (5/5/2021)

Thank you for taking the time to leave a positive rating, Joseph! We're thrilled you chose us for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 30, 2021

Lyle &.

Posted On Google

OVERALL RATING

Kyle was super nice and helped us alot! Very kind with EXCELLENT customer service ?? the storage units are perfect and safe!

Response from Extra Space Storage (5/3/2021)

Hi Lyle & Florence, thanks for leaving a rating! We're happy Kyle was super nice and helpful. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 30, 2021

Kyle G.

Posted On Google

OVERALL RATING

Awesome storage, well run, Kyle and the crew are super helpful, like super

Response from Extra Space Storage (5/2/2021)

Thank you for the kind words, Kyle. We're glad Kyle was able to help! Our team is here to serve you, so give us a call at (808) 933-2977 if you need any future assistance.

April 25, 2021

Niklas D.

Posted On Google

OVERALL RATING

The team cared about us. Was refreshing

Response from Extra Space Storage (4/26/2021)

Thanks, Niklas. We are thrilled you had a great experience with our team at Extra Space and that they made sure you know that we care! Please stop by the office or give us a call if there is anything else we can do for you!

April 5, 2021

Stephanie A.

Posted On Google

OVERALL RATING

Renting from Extra Space Storage was fast and easy. Donna Kualii was professional, easy going, and friendly. I highly recommend this company to anyone who need to rent a storage unit. Thank you so much Donna!

Response from Extra Space Storage (4/11/2021)

Hi Stephanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Donna! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 31, 2021

Bernard K.

Posted On Google

OVERALL RATING

DONNA WAS VERY HELPFUL OVER THE PHONE IN GETTING ME SET UP WITH A 5"10 STORAGE UNIT. SHE MADE IT SEEM SO EASY. SHE SET EVERYTHING UP THE SAME DAY OVER THE PHONE JUST LIKE THAT. SHE WAS VERY PLEASANT. THANK YOU DONNA.

Response from Extra Space Storage (3/31/2021)

Hi Bernard, thank you for your review. We're glad Donna was very helpful, made it seem so easy, and set everything up the same day. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 23, 2021

Hanna A.

Posted On Google

OVERALL RATING

Donna was an angel. She treated us with respect and we left that place with a big smile and big relief ??

Response from Extra Space Storage (3/23/2021)

Thanks, Hanna. We are thrilled you had a great experience with Donna! We are here to help at 888-storage, so let us know if you need anything.

February 27, 2021

Dayton K.

Posted On Google

OVERALL RATING

Donna was awesome! Quick follow up call, attentive, informative, answered all questions on the phone. Met her soon after the phone call at the office. The office space was well kept and clean. She graciously greeted us, offered the options of stalls, took us on a tour of the facility and efficiently went through the agreements. You have a great representation of your company standards with Donna in the frontline. She is definitely a keeper! Dayton Kupele

Response from Extra Space Storage (3/6/2021)

Thank you for the kind words, Dayton. We're glad Donna was attentive, informative, and answered all questions on the phone. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is here to serve you, so give us a call at (808) 933-2977 if you need any future assistance.

February 23, 2021

Joseph S.

Posted On Google

OVERALL RATING

Donna has amazing customer service. You can tell she really cares. She took care of my refund and was proactive about it. Good people make all the difference. The unit is clean and great as well.

Response from Extra Space Storage (2/27/2021)

Hi Joseph, thanks so much for your review! We are thrilled to hear your experience with Donna was positive and are always here to help with your storage needs! Give us a call at (808) 933-2977 or stop by the office if you need anything!

February 22, 2021

Karen W.

Posted On Google

OVERALL RATING

Wish we had done this sooner as our condo was getting a bit crowded! Easy to set up and get moved in right away and the employees were super friendly.

Response from Extra Space Storage (2/26/2021)

Thanks for taking the time to leave us a review, Karen! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 20, 2021

Sara L.

Posted On Google

OVERALL RATING

Donna was such a great help! Did everything bagel could to help me, even if that meant renting at a separate location from her facility! Made checking in a breeze and was very kind. Great communicator as well! Mahalo!

Response from Extra Space Storage (2/25/2021)

Hi Sara, thank you for your review. We're glad Donna was able to help, made checking in a breeze, and was very kind. Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 30, 2021

Zach M.

Posted On Google

OVERALL RATING

Very clean and safe business for your storage needs.

Response from Extra Space Storage (2/1/2021)

Thanks for the positive review, Zach! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!

January 16, 2021

Skyra P.

Posted On Google

OVERALL RATING

Super easy & smooth online rental. Donna, the manager, is so sweet & helpful. Was able to get my things moved in same day. Aloha spirit ????

Response from Extra Space Storage (1/17/2021)

Skyra, we are so happy to hear that Donna could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 12, 2021

Lorraine M.

Posted On Google

OVERALL RATING

I had a VERY pleasant experience both over the phone and at the office location! Donna (Kualii) provided EXCELLENT, informative courteous customer service on both occasions. She’s definitely a keeper! I would highly recommend ExtraSpace Storage to anyone looking for this service as their facility Is clean and their location is convenient. Based on the service Donna provided, she would be one of the main reasons I would recommend your company as she represented you well. Mahalo!!!

Response from Extra Space Storage (1/12/2021)

Hi Lorraine, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

December 10, 2020

Clinton H.

Posted On Google

OVERALL RATING

Wow, Service was unreal, left a Email for them and with in the hour I got phone call from Extra Space Storage and they explained everything to me. It was so easy I got it that same day, Signed my paper-work through the link. And got the map of my Storage space and my code. Thank you so Much Sonna for all your help, made it so easy no stress. Na ke Akua i ho'omau ia oe i ka poho o kona lima... Clinton Haina

Response from Extra Space Storage (12/11/2020)

Hi Clinton, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sonna! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

November 28, 2020

Janet E.

Posted On Google

OVERALL RATING

The women who work here are fantastic! They were friendly, helpful, and efficient. I would give 5 stars for the service at this location. I took off one star for the corporate pricing policy. I had found a cheaper price online a week before, and by the time I rented the space, it was $10 more because the rates vary daily.

Response from Extra Space Storage (11/29/2020)

Hi Janet, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (808) 933-2977 or stop by the office if you need anything!

November 15, 2020

KC K.

Posted On Google

OVERALL RATING

The office manager at the Hilo office was awesome! She was thorough in her explanations and took time to listen. She reminded us of what the word "aloha" means here in Hawaii!

Response from Extra Space Storage (11/16/2020)

Thanks for leaving a positive rating, Kc! We are happy to hear about your positive experience with Extra Space Storage. Call us if there is anything else we can do to assist you!?

November 12, 2020

Hayley A.

Posted On Google

OVERALL RATING

The process was fast, super easy and a great price. The unit itself was safe and clean. Will use again

Response from Extra Space Storage (11/13/2020)

Thank you for your feedback, Hayley! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!

Frequently Asked Questions at 425 Kalanianaole Ave

How secure are storage units at 425 Kalanianaole Ave?

Where can I store my RV in Hilo, HI, when not in use?

Can I store my boat in a storage unit at 425 Kalanianaole Ave?

Are packages accepted at storage units at 425 Kalanianaole Ave?

Does Hilo, HI, have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Kalanianaole Ave and Mamalahoa Hwy

Directions from the North

Drive south on Hawaii Belt Rd. Turn right onto Pauahi St. Turn left onto Mamalahoa Hwy. Keep left to continue onto Kalanianaole Ave. Our facility will be on your left after Keaa St.

Directions from the South

Drive north on Mamalahoa Hwy. Turn right onto Kalanianaole Ave. Our facility will be on your left after Keaa St.

Directions from the East

Drive west on Kalanianaole Ave. Pass Keaukaha Beach Park and continue west. Our facility will be on your right after Kumau St.

Directions from the West

Drive east on Kamehameha Ave. Continue onto Mamalahoa Hwy. Keep left to continue onto Kalanianaole Ave. Our facility will be on your left after Keaa St.