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200 Kuawa St
Hilo, HI 96720
Distance: 0.66 miles
73-4281 Hulikoa Dr
Kailua-Kona, HI 96740
Distance: 61.97 miles
Hilo self storage at 425 Kalanianaole Ave
Read 92 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Secure Storage Near Hilo International Airport
Affordable Storage Near University of Hawaii at Hilo
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard
- 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Multiple entrance gates
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1843
Recent Customer Reviews About This Facility
20 of 92 reviews
April 5, 2021
Stephanie Apolo
Posted On Google
Renting from Extra Space Storage was fast and easy. Donna Kualii was professional, easy going, and friendly. I highly recommend this company to anyone who need to rent a storage unit. Thank you so much Donna!
Response from Extra Space Storage (4/11/2021)
Hi Stephanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Donna! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 31, 2021
Bernard Kaolulo
Posted On Google
DONNA WAS VERY HELPFUL OVER THE PHONE IN GETTING ME SET UP WITH A 5"10 STORAGE UNIT. SHE MADE IT SEEM SO EASY. SHE SET EVERYTHING UP THE SAME DAY OVER THE PHONE JUST LIKE THAT. SHE WAS VERY PLEASANT. THANK YOU DONNA.
Response from Extra Space Storage (3/31/2021)
Hi Bernard, thank you for your review. We're glad Donna was very helpful, made it seem so easy, and set everything up the same day. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 23, 2021
Hanna Alokoa
Posted On Google
Donna was an angel. She treated us with respect and we left that place with a big smile and big relief ??
Response from Extra Space Storage (3/23/2021)
Thanks, Hanna. We are thrilled you had a great experience with Donna! We are here to help at 888-storage, so let us know if you need anything.
February 27, 2021
Dayton Kupele
Posted On Google
Donna was awesome! Quick follow up call, attentive, informative, answered all questions on the phone. Met her soon after the phone call at the office. The office space was well kept and clean. She graciously greeted us, offered the options of stalls, took us on a tour of the facility and efficiently went through the agreements. You have a great representation of your company standards with Donna in the frontline. She is definitely a keeper! Dayton Kupele
Response from Extra Space Storage (3/6/2021)
Thank you for the kind words, Dayton. We're glad Donna was attentive, informative, and answered all questions on the phone. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is here to serve you, so give us a call at (808) 933-2977 if you need any future assistance.
February 23, 2021
Joseph Sanchez
Posted On Google
Donna has amazing customer service. You can tell she really cares. She took care of my refund and was proactive about it. Good people make all the difference. The unit is clean and great as well.
Response from Extra Space Storage (2/27/2021)
Hi Joseph, thanks so much for your review! We are thrilled to hear your experience with Donna was positive and are always here to help with your storage needs! Give us a call at (808) 933-2977 or stop by the office if you need anything!
February 22, 2021
Karen Wade
Posted On Google
Wish we had done this sooner as our condo was getting a bit crowded! Easy to set up and get moved in right away and the employees were super friendly.
Response from Extra Space Storage (2/26/2021)
Thanks for taking the time to leave us a review, Karen! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 20, 2021
Sara Leapley
Posted On Google
Donna was such a great help! Did everything bagel could to help me, even if that meant renting at a separate location from her facility! Made checking in a breeze and was very kind. Great communicator as well! Mahalo!
Response from Extra Space Storage (2/25/2021)
Hi Sara, thank you for your review. We're glad Donna was able to help, made checking in a breeze, and was very kind. Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 30, 2021
Zach Montizor
Posted On Google
Very clean and safe business for your storage needs.
Response from Extra Space Storage (2/1/2021)
Thanks for the positive review, Zach! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!
January 16, 2021
Skyra Personal
Posted On Google
Super easy & smooth online rental. Donna, the manager, is so sweet & helpful. Was able to get my things moved in same day. Aloha spirit ????
Response from Extra Space Storage (1/17/2021)
Skyra, we are so happy to hear that Donna could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?
January 12, 2021
Lorraine Mendoza
Posted On Google
I had a VERY pleasant experience both over the phone and at the office location! Donna (Kualii) provided EXCELLENT, informative courteous customer service on both occasions. She’s definitely a keeper! I would highly recommend ExtraSpace Storage to anyone looking for this service as their facility Is clean and their location is convenient. Based on the service Donna provided, she would be one of the main reasons I would recommend your company as she represented you well. Mahalo!!!
Response from Extra Space Storage (1/12/2021)
Hi Lorraine, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
December 10, 2020
Clinton Haina
Posted On Google
Wow, Service was unreal, left a Email for them and with in the hour I got phone call from Extra Space Storage and they explained everything to me. It was so easy I got it that same day, Signed my paper-work through the link. And got the map of my Storage space and my code. Thank you so Much Sonna for all your help, made it so easy no stress. Na ke Akua i ho'omau ia oe i ka poho o kona lima... Clinton Haina
Response from Extra Space Storage (12/11/2020)
Hi Clinton, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sonna! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
November 28, 2020
Janet Eblen
Posted On Google
The women who work here are fantastic! They were friendly, helpful, and efficient. I would give 5 stars for the service at this location. I took off one star for the corporate pricing policy. I had found a cheaper price online a week before, and by the time I rented the space, it was $10 more because the rates vary daily.
Response from Extra Space Storage (11/29/2020)
Hi Janet, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (808) 933-2977 or stop by the office if you need anything!
November 15, 2020
KC Kc
Posted On Google
The office manager at the Hilo office was awesome! She was thorough in her explanations and took time to listen. She reminded us of what the word "aloha" means here in Hawaii!
Response from Extra Space Storage (11/16/2020)
Thanks for leaving a positive rating, Kc! We are happy to hear about your positive experience with Extra Space Storage. Call us if there is anything else we can do to assist you!?
November 12, 2020
Hayley Austin
Posted On Google
The process was fast, super easy and a great price. The unit itself was safe and clean. Will use again
Response from Extra Space Storage (11/13/2020)
Thank you for your feedback, Hayley! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!
November 9, 2020
Jay Salas
Posted On Google
Best place in town
Response from Extra Space Storage (1/16/2020)
Jay, thank you for leaving us a 5-star rating! We appreciate your business and are here to help if you need any future assistance!
November 6, 2020
Mapuana Olds
Posted On Google
Extra Space Storage were able to work with me over the phone during these un normal times. An employee name Donna Kuali’i, was so professional and helpful . She was patient, and took the time to explain, listen and answer all my questions. She made my experience very easy and we did all the paper work online. They also gave me the first month free. I recommend anyone who needs storage or a parking space to leave their car here and contact Extra Space Storage for a Storage Space.
Response from Extra Space Storage (11/6/2020)
Hi Mapuana, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
October 19, 2020
Tiare Ortega
Posted On Google
I ordered my storage online in the afternoon and that night I was able to move things in. Ordering online worked best for me because I don't have time to walk into the office. I got a follow up call from Donna regarding a complimentary lock and to make sure I am happy. Very nice person and good attitude. Never thought people like that exist.
Response from Extra Space Storage (10/19/2020)
Tiare, we are so happy to hear that Donna could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.
October 1, 2020
Kelly Osorio
Posted On Google
Excellent customer service. Great rates and clean facilities. Highly recommend!
Response from Extra Space Storage (10/2/2020)
Hi Kelly, thank you for your recommendation! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Give us a call if you need anything else!
September 30, 2020
Linda Medeiros
Posted On Google
Very nice people on the phone and helpful
Response from Extra Space Storage (10/1/2020)
Our team appreciates your review, Linda. We’re glad we were able to assist you with your self-storage needs. Please call 888-STORAGE if you have any questions.
September 8, 2020
Lane Ueda
Posted On Google
EXCELLENT SERVICE, MAHALO DONNA
Response from Extra Space Storage (7/22/2020)
We appreciate your rating, Lane. We're glad we could provide excellent service. Stop by the office if you need anything!
Frequently Asked Questions at 425 Kalanianaole Ave
How secure are storage units at 425 Kalanianaole Ave?
Where can I store my RV in Hilo, HI, when not in use?
Can I store my boat in a storage unit at 425 Kalanianaole Ave?
Are packages accepted at storage units at 425 Kalanianaole Ave?
Does Hilo, HI, have 24 hour access self storage?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Kalanianaole Ave and Mamalahoa Hwy
Directions from the North
Drive south on Hawaii Belt Rd. Turn right onto Pauahi St. Turn left onto Mamalahoa Hwy. Keep left to continue onto Kalanianaole Ave. Our facility will be on your left after Keaa St.
Directions from the South
Drive north on Mamalahoa Hwy. Turn right onto Kalanianaole Ave. Our facility will be on your left after Keaa St.
Directions from the East
Drive west on Kalanianaole Ave. Pass Keaukaha Beach Park and continue west. Our facility will be on your right after Kumau St.
Directions from the West
Drive east on Kamehameha Ave. Continue onto Mamalahoa Hwy. Keep left to continue onto Kalanianaole Ave. Our facility will be on your left after Keaa St.