Hilo self storage at 425 Kalanianaole Ave

Extra Space Storage
425 Kalanianaole AveHilo, HI 96720

Read 92 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on Kalanianaole Ave east of Mamalahoa Hwy, Extra Space Storage serves residents of Hilo and Wainaku. Locals will recognize our facility next to Kamaaina Nissan a few minutes east of Banyans Golf Club.

Secure Storage Near Hilo International Airport

Looking for storage units close to Hilo International Airport? Extra Space Storage is about 2.6 miles from the airport, so we're a convenient storage solution for residents and visitors.

Affordable Storage Near University of Hawaii at Hilo

Are you a college student in Hilo who needs summer storage or storage while studying abroad? Extra Space Storage is about 2.9 miles from University of Hawaii at Hilo, making us a great option!

A Versatile Self Storage Solution

Extra Space Storage on Kalanianaole Ave offers a wide range of storage units, vehicle storage, and exceptional security. We're the storage solution you need in Hilo!

Storage Units to Fit Your Needs

No matter what you need to store, our Hilo storage facility has the space to accommodate you! We have unit sizes from 5x5 to 16x32 with features like indoor access, first-floor access, and drive-up access.

Secure Storage

With security measures like an on-site manager, 24-hour video surveillance, and electronic gate access at our Kalanianaole Ave storage facility, you can store valuable items with confidence!

Vehicle Storage

Looking for secure vehicle storage in Hilo? Extra Space Storage has 8x16 to 16x32 outdoor parking spaces and 10x10 to 15x23 enclosed drive-up units that can handle everything from small motorcycles to large RVs.

Other Amenities & Services

  • Extended access hours are standard
  • 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates

Experience the Extra Space Difference

Not only does Extra Space Storage maintain a clean, well-lit facility at all times, but our customer service is the best in the industry! Our friendly, professional staff will go the extra mile to ensure your needs are met and that you have a great experience with us. Contact us today to reserve a storage unit in Hilo!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1843

Recent Customer Reviews About This Facility

20 of 92 reviews

April 5, 2021

Stephanie Apolo

Posted On Google

OVERALL RATING

Renting from Extra Space Storage was fast and easy. Donna Kualii was professional, easy going, and friendly. I highly recommend this company to anyone who need to rent a storage unit. Thank you so much Donna!

Response from Extra Space Storage (4/11/2021)

Hi Stephanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Donna! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 31, 2021

Bernard Kaolulo

Posted On Google

OVERALL RATING

DONNA WAS VERY HELPFUL OVER THE PHONE IN GETTING ME SET UP WITH A 5"10 STORAGE UNIT. SHE MADE IT SEEM SO EASY. SHE SET EVERYTHING UP THE SAME DAY OVER THE PHONE JUST LIKE THAT. SHE WAS VERY PLEASANT. THANK YOU DONNA.

Response from Extra Space Storage (3/31/2021)

Hi Bernard, thank you for your review. We're glad Donna was very helpful, made it seem so easy, and set everything up the same day. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 23, 2021

Hanna Alokoa

Posted On Google

OVERALL RATING

Donna was an angel. She treated us with respect and we left that place with a big smile and big relief ??

Response from Extra Space Storage (3/23/2021)

Thanks, Hanna. We are thrilled you had a great experience with Donna! We are here to help at 888-storage, so let us know if you need anything.

February 27, 2021

Dayton Kupele

Posted On Google

OVERALL RATING

Donna was awesome! Quick follow up call, attentive, informative, answered all questions on the phone. Met her soon after the phone call at the office. The office space was well kept and clean. She graciously greeted us, offered the options of stalls, took us on a tour of the facility and efficiently went through the agreements. You have a great representation of your company standards with Donna in the frontline. She is definitely a keeper! Dayton Kupele

Response from Extra Space Storage (3/6/2021)

Thank you for the kind words, Dayton. We're glad Donna was attentive, informative, and answered all questions on the phone. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is here to serve you, so give us a call at (808) 933-2977 if you need any future assistance.

February 23, 2021

Joseph Sanchez

Posted On Google

OVERALL RATING

Donna has amazing customer service. You can tell she really cares. She took care of my refund and was proactive about it. Good people make all the difference. The unit is clean and great as well.

Response from Extra Space Storage (2/27/2021)

Hi Joseph, thanks so much for your review! We are thrilled to hear your experience with Donna was positive and are always here to help with your storage needs! Give us a call at (808) 933-2977 or stop by the office if you need anything!

February 22, 2021

Karen Wade

Posted On Google

OVERALL RATING

Wish we had done this sooner as our condo was getting a bit crowded! Easy to set up and get moved in right away and the employees were super friendly.

Response from Extra Space Storage (2/26/2021)

Thanks for taking the time to leave us a review, Karen! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 20, 2021

Sara Leapley

Posted On Google

OVERALL RATING

Donna was such a great help! Did everything bagel could to help me, even if that meant renting at a separate location from her facility! Made checking in a breeze and was very kind. Great communicator as well! Mahalo!

Response from Extra Space Storage (2/25/2021)

Hi Sara, thank you for your review. We're glad Donna was able to help, made checking in a breeze, and was very kind. Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 30, 2021

Zach Montizor

Posted On Google

OVERALL RATING

Very clean and safe business for your storage needs.

Response from Extra Space Storage (2/1/2021)

Thanks for the positive review, Zach! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!

January 16, 2021

Skyra Personal

Posted On Google

OVERALL RATING

Super easy & smooth online rental. Donna, the manager, is so sweet & helpful. Was able to get my things moved in same day. Aloha spirit ????

Response from Extra Space Storage (1/17/2021)

Skyra, we are so happy to hear that Donna could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 12, 2021

Lorraine Mendoza

Posted On Google

OVERALL RATING

I had a VERY pleasant experience both over the phone and at the office location! Donna (Kualii) provided EXCELLENT, informative courteous customer service on both occasions. She’s definitely a keeper! I would highly recommend ExtraSpace Storage to anyone looking for this service as their facility Is clean and their location is convenient. Based on the service Donna provided, she would be one of the main reasons I would recommend your company as she represented you well. Mahalo!!!

Response from Extra Space Storage (1/12/2021)

Hi Lorraine, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

December 10, 2020

Clinton Haina

Posted On Google

OVERALL RATING

Wow, Service was unreal, left a Email for them and with in the hour I got phone call from Extra Space Storage and they explained everything to me. It was so easy I got it that same day, Signed my paper-work through the link. And got the map of my Storage space and my code. Thank you so Much Sonna for all your help, made it so easy no stress. Na ke Akua i ho'omau ia oe i ka poho o kona lima... Clinton Haina

Response from Extra Space Storage (12/11/2020)

Hi Clinton, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sonna! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

November 28, 2020

Janet Eblen

Posted On Google

OVERALL RATING

The women who work here are fantastic! They were friendly, helpful, and efficient. I would give 5 stars for the service at this location. I took off one star for the corporate pricing policy. I had found a cheaper price online a week before, and by the time I rented the space, it was $10 more because the rates vary daily.

Response from Extra Space Storage (11/29/2020)

Hi Janet, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (808) 933-2977 or stop by the office if you need anything!

November 15, 2020

KC Kc

Posted On Google

OVERALL RATING

The office manager at the Hilo office was awesome! She was thorough in her explanations and took time to listen. She reminded us of what the word "aloha" means here in Hawaii!

Response from Extra Space Storage (11/16/2020)

Thanks for leaving a positive rating, Kc! We are happy to hear about your positive experience with Extra Space Storage. Call us if there is anything else we can do to assist you!?

November 12, 2020

Hayley Austin

Posted On Google

OVERALL RATING

The process was fast, super easy and a great price. The unit itself was safe and clean. Will use again

Response from Extra Space Storage (11/13/2020)

Thank you for your feedback, Hayley! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!

November 9, 2020

Jay Salas

Posted On Google

OVERALL RATING

Best place in town

Response from Extra Space Storage (1/16/2020)

Jay, thank you for leaving us a 5-star rating! We appreciate your business and are here to help if you need any future assistance!

November 6, 2020

Mapuana Olds

Posted On Google

OVERALL RATING

Extra Space Storage were able to work with me over the phone during these un normal times. An employee name Donna Kuali’i, was so professional and helpful . She was patient, and took the time to explain, listen and answer all my questions. She made my experience very easy and we did all the paper work online. They also gave me the first month free. I recommend anyone who needs storage or a parking space to leave their car here and contact Extra Space Storage for a Storage Space.

Response from Extra Space Storage (11/6/2020)

Hi Mapuana, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

October 19, 2020

Tiare Ortega

Posted On Google

OVERALL RATING

I ordered my storage online in the afternoon and that night I was able to move things in. Ordering online worked best for me because I don't have time to walk into the office. I got a follow up call from Donna regarding a complimentary lock and to make sure I am happy. Very nice person and good attitude. Never thought people like that exist.

Response from Extra Space Storage (10/19/2020)

Tiare, we are so happy to hear that Donna could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.

October 1, 2020

Kelly Osorio

Posted On Google

OVERALL RATING

Excellent customer service. Great rates and clean facilities. Highly recommend!

Response from Extra Space Storage (10/2/2020)

Hi Kelly, thank you for your recommendation! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Give us a call if you need anything else!

September 30, 2020

Linda Medeiros

Posted On Google

OVERALL RATING

Very nice people on the phone and helpful

Response from Extra Space Storage (10/1/2020)

Our team appreciates your review, Linda. We’re glad we were able to assist you with your self-storage needs. Please call 888-STORAGE if you have any questions.

September 8, 2020

Lane Ueda

Posted On Google

OVERALL RATING

EXCELLENT SERVICE, MAHALO DONNA

Response from Extra Space Storage (7/22/2020)

We appreciate your rating, Lane. We're glad we could provide excellent service. Stop by the office if you need anything!

Frequently Asked Questions at 425 Kalanianaole Ave

How secure are storage units at 425 Kalanianaole Ave?

Where can I store my RV in Hilo, HI, when not in use?

Can I store my boat in a storage unit at 425 Kalanianaole Ave?

Are packages accepted at storage units at 425 Kalanianaole Ave?

Does Hilo, HI, have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Kalanianaole Ave and Mamalahoa Hwy

Directions from the North

Drive south on Hawaii Belt Rd. Turn right onto Pauahi St. Turn left onto Mamalahoa Hwy. Keep left to continue onto Kalanianaole Ave. Our facility will be on your left after Keaa St.

Directions from the South

Drive north on Mamalahoa Hwy. Turn right onto Kalanianaole Ave. Our facility will be on your left after Keaa St.

Directions from the East

Drive west on Kalanianaole Ave. Pass Keaukaha Beach Park and continue west. Our facility will be on your right after Kumau St.

Directions from the West

Drive east on Kamehameha Ave. Continue onto Mamalahoa Hwy. Keep left to continue onto Kalanianaole Ave. Our facility will be on your left after Keaa St.