Extra Space Storage facility on 73-5562 Lawehana St - Kailua-Kona, HI
(114 REVIEWS)

Kailua-Kona self storage at 73-5562 Lawehana St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8332

Directions

Intersections/Landmarks

Lawehana St and Kanalani St, below Costco.

Directions from the North

Drive south on HI-19. Turn left onto Hina Lani St. Turn right onto Kanalani St. Turn left onto Lawehana St. Our facility will be immediately on the right.

Directions from the South

Drive northwest on HI-19. Turn right onto Hina Lani St. Turn right onto Kanalani St. Turn left onto Lawehana St. Our facility will be immediately on the right.

Directions from the East

Drive west on Hina Lani St. Turn left onto Kanalani St. Turn left onto Lawehana St. Our facility will be immediately on the right.

Directions from the West

Not Applicable.

Frequently Asked Questions at 73-5562 Lawehana St

How much will a 5x5 storage unit hold at 73-5562 Lawehana St?

Where can I store my RV in Kailua-Kona, HI, when not in use?

Do storage units at 73-5562 Lawehana St have electrical outlets in them?

Does Kailua-Kona, HI, have 24 hour access self storage?

What is the smallest storage unit I can rent at 73-5562 Lawehana St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 17, 2022

Christi B.

Posted On Google

OVERALL RATING

Best storage place we’ve used! Easy to get a smaller unit for a good price. Space was clean and easy access to our unit. Office personnel always helpful and knowledgeable. Would rent there in the future!

Response from Extra Space Storage (5/20/2022)

Thanks for sharing your positive experience, Christi. We're committed to being your go-to stop for all your local storage needs! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We're glad our team is always helpful and knowledgeable. We are here to help with any future storage needs! As always, give us a call at 888-storage if you need anything.

May 12, 2022

Claude W.

Posted On Google

OVERALL RATING

Always a pleasant experience when contacting Extra Space Storage about our unit. Spoke with Zay this morning, she dealt with my situation promptly and professionally. Very friendly and accommodating customer service, which is rare today.

Response from Extra Space Storage (5/20/2022)

Hi Claude, thanks so much for your review! We are thrilled to hear your experience is always a pleasure. We're glad Zay dealt with your situation promptly and professionally. Stop by our office if you need assistance or have any questions.

May 3, 2022

Kimberly H.

Posted On Google

OVERALL RATING

I have been a customer of Extra Space Storage for the last 3 years. I have found each of the members of the staff to be courteous, helpful and to go above and beyond to assist their customers. This is truly a company that knows the meaning of customer service and stands behind it.

Response from Extra Space Storage (5/20/2022)

Thank you for being a loyal customer, Kimberly! We're glad our team is courteous, and helpful and goes above and beyond to assist their customers. We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.

March 26, 2022

Chuck &.

Posted On Google

OVERALL RATING

The agent, Miah, was a wonderful help. So glad we were able to secure the rental in a very short time. Thanks, Miah.

Response from Extra Space Storage (3/26/2022)

Thank you for the kind words, Chuck & Doni. We're glad Miah was able to help! Our team is here to serve you, so give us a call at (808) 326-1188 if you need any future assistance.

March 25, 2022

Janet N.

Posted On Google

OVERALL RATING

Talk about a great experience! The Kona office was great. The unit was ready when promised, really clean, and they helped me size it to the lowest size needed. Also offered me an online special that I missed. There was a bit of a hiccup ( a new person missed informed me a out insurance) but instead of just taking the oh-well stance and it-is-what-it-is, they more thsn made it right, made sure I wasn't stressed, and personally followed up. They made it all a very good experience and I have already recommended them. They need to be on your call-them list for storage. PS. The areas around the units were immaculately clean any time I went there over the 6 month period.

Response from Extra Space Storage (3/25/2022)

Thanks, Janet, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Kona was able to provide that for you! We are so happy to hear the cleanliness of our property met your expectations. Your kind words are appreciated! We are here to help! Please give us a call at 888-storage if anything comes up!

March 24, 2022

Alexander B.

Posted On Google

OVERALL RATING

Outstanding customer service thank you Zay for helping me with my unit. I moved in right away zero issues and had my new lock and keys ready for me upon arrival. Thank you again. Mahalos, Alex B.

Response from Extra Space Storage (3/25/2022)

Thank you for the kind words, Alexander. We're glad Zay was able to help! Our team is here to serve you, so give us a call at (808) 326-1188 if you need any future assistance.

March 21, 2022

Jenne O.

Posted On Google

OVERALL RATING

Wow! I called Extra space storage after trying to set up a PO box with USPS. It could not have been a better experience - night and day from USPS. They were accommodating, friendly and made it so easy to set up my storage. Best customer service I have received in a long time!

Response from Extra Space Storage (3/22/2022)

Thanks for the awesome review, Jenne! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

March 20, 2022

Remae B.

Posted On Google

OVERALL RATING

I used Extra Space Storage for about a year. Overall , really good experience. Clean units & very safe. Friendly employers too & helped me with any questions I had. Would of stayed with them longer if the price for the unit stayed the same price for the whole duration I was using it. It changed twice within a year, but other than that I would recommend them to a friend or family.

Response from Extra Space Storage (3/21/2022)

Hi Remae, thanks so much for your review! We are thrilled to hear your experience was good. Providing renters with clean and secure facilities is our top priority. We're glad our team was friendly and helped you with any questions you had. We appreciate you recommending us to your friends and family. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 7, 2022

Dria

Posted On Google

OVERALL RATING

Very friendly and professional.

Response from Extra Space Storage (3/15/2022)

Hi Dria, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

February 21, 2022

Sean H.

Posted On Google

OVERALL RATING

Excellent customer service!

Response from Extra Space Storage (2/21/2022)

Thank you for the kind words, Sean! We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

February 20, 2022

Candy L.

Posted On Google

OVERALL RATING

Honest and helpful staff! Above and beyond with my storage needs

Response from Extra Space Storage (2/20/2022)

Thank you, Candy. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

February 17, 2022

Heline D.

Posted On Google

OVERALL RATING

This is my first time renting a storage unit, and the circumstances weren't favorable in any which way, but Miah Withrow ay the location near Costco has been nothing less than amazing!! She has helped guide me through any and all questions that I have had. She is so helpful, kind, knowledgeable and caring all in a professional setting. Its pretty pricey, especially for a single mother like myself,, but their first month was only $50, which was the only thing that allowed me to keep all of my belongings so I think it balances itself out.. I absolutely recommend extra space storage and hope everyone gets to meet Miah!!

Response from Extra Space Storage (3/16/2022)

Hi Heline, thank you for your review. We're glad Miah Withrow has helped guide you through any and all questions that you have had, is kind, and knowledgeable. Thanks for recommending Extra Space Storage! Please feel free to contact us at (808) 326-1188 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

February 4, 2022

Cassandra L.

Posted On Google

OVERALL RATING

They are awesome! I always get good service every time I’m here. Zai on the Big island was exceptionally great! They are so accommodating especially when you’re moving from mainland. They are so helpful with making you feel right at home!!!! Love them. Kay long

Response from Extra Space Storage (2/5/2022)

Thank you for the kind words, Cassandra! We're committed to providing excellent customer service. We're glad Zai and our team are so accommodating and are so helpful with making you feel right at home! Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 18, 2022

Angela M.

Posted On Google

OVERALL RATING

They made the initial renting process a breeze! Was so glad they had the size storage unit we needed to best create our gear garage.

Response from Extra Space Storage (1/19/2022)

Angela, Thanks so much for the review! We are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call at 888-storage or stop by the office if you need anything!

December 11, 2021

deanne k.

Posted On Google

OVERALL RATING

The customer service guy was kinda rude

Response from Extra Space Storage (12/11/2021)

Hi Deanne, thank you for taking the time to share your experience with us. We would love to speak with you directly so that we can make things right. Can you give us a call at 888-storage?

December 7, 2021

Matthew C.

Posted On Google

OVERALL RATING

Excellent service! Gary and Tay are awesome!

Response from Extra Space Storage (12/7/2021)

Thank you for the review, Matthew! We pride ourselves on having a friendly, accommodating staff and are so happy Gary and Tay were able to assist you! Let us know if we can?do anything else to help at 888-storage.

December 6, 2021

Samantha V.

Posted On Google

OVERALL RATING

Zay answered all my questions and was well informative of renting a storage space.

Response from Extra Space Storage (12/7/2021)

Hello, Samantha. Thank you for the review. We're so glad Zay could meet your storage needs. Please stop by the office if you need anything!

November 23, 2021

Jeanette B.

Posted On Google

OVERALL RATING

Mia was super sweet she called me during the online enrollment I was multitasking and it timed out during payment. We were close by so we just went in and she helped us finish up done in minutes

Response from Extra Space Storage (11/29/2021)

Jeanette, we appreciate you leaving us your review! We are glad Mia was able to help you with the payment and get you into your unit quickly. Thank you so much for choosing Extra Space Storage! As always, give us a call at 888-storage if you need anything.

October 5, 2021

lahela l.

Posted On Google

OVERALL RATING

Maya was awesome and helpful! First time renting a storage unit and she made everything easy to understand. From payment, access, gate codes and everything in between.

Response from Extra Space Storage (10/5/2021)

Thank you for the review, Lahela! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We are happy to help with any storage needs at 888-storage.

August 23, 2021

Nathan H.

Posted On Google

OVERALL RATING

Great location and price. staff is friendly and very prompt to respond.