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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7838
Intersections/Landmarks
Lebanon Ave and Hartman Ln
Directions from the North
Drive south on N Green Mt Rd. Turn right onto Lebanon Ave. Our facility will be on your right before Hartman Ln.
Directions from the South
Drive north on N Green Mt Rd. Turn left onto Lebanon Ave. Our facility will be on your right before Hartman Ln.
Directions from the East
Drive west on IL-161 W. Turn right onto N Green Mt Rd. Turn left onto Lebanon Ave. Our facility will be on your right before Hartman Ln.
Directions from the West
Drive east on IL-161 E. Keep left to continue east on IL-161 E. Turn left onto Lebanon Ave. Our facility will be on your left just after Hartman Ln.
Size Disclaimer
*Excludes administrative and insurance fees
June 10, 2022
Posted On Google
Rental process was quick and easy. Communication of services and details were well explained. Access to storage unit was ideal and space is perfect. Thanks again. Highly recommended.
Response from Extra Space Storage (6/11/2022)
Thank you for the kind words, Brittany. It's great to know you found our rental process quick and easy. Our team is here to serve you, so give us a call at (618) 222-8181 if you need any future assistance.
June 4, 2022
Posted On Google
I dealt with Michelle when she was at the Tesson Ferry store, she was very professional and friendly. Promotion well deserved !
Response from Extra Space Storage (6/5/2022)
Hello, Robert. Thank you for the review. We're so glad Michelle could meet your storage needs. Please stop by the office if you need anything!
June 4, 2022
Posted On Google
Clay was awesome during my startup, very helpful and pleasant..My process was very smooth with no issue
Response from Extra Space Storage (6/4/2022)
Antoinette, we are so happy to hear that Clay could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 13, 2022
Posted On Google
To pay a bill.
Response from Extra Space Storage (5/13/2022)
Hey Phyllis, thank you for your kind review! We love knowing you are enjoying your experience with us. As always, give us a call at 888-storage if you need anything.
May 12, 2022
Posted On Google
It was ok Very Slow Process. The Employee was not knowledgeable about the Transaction we were trying to do but did make a call and got the help thatvwas needed to finish. Overall it was a good review.
Response from Extra Space Storage (5/13/2022)
Hi Debra Whisenant, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 10, 2022
Posted On Google
Michele is so nice!
Response from Extra Space Storage (5/11/2022)
Thanks for the awesome review, Rachel! We work hard to meet the expectations of our customers, and we're happy to hear Michelle hit the mark for you! Don't hesitate to stop by the office or contact us at (618) 222-8181 if you need anything.
April 26, 2022
Posted On Google
michele was great at being knowledgeable about what i needed she answered all my questions with great accuracy
Response from Extra Space Storage (4/27/2022)
Thank you for the kind review, Patrick. We're happy to hear Michelle was knowledgeable and able to answer all of your questions! Our team is here to serve you, so give us a call at (618) 222-8181 if you need any future assistance.
April 19, 2022
Posted On Google
Michele was super kind and helpful! Amazing customer service
Response from Extra Space Storage (4/20/2022)
Hi Madeline, thank you for your review. We're glad Michele was super kind and helpful! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
April 15, 2022
Posted On Google
Michele the receptionist was very friendly and quite helpful. The service was top notch; The process was quick, simple & easy to lease a storage space. Very clean space!!! Highly recommend ;)
Response from Extra Space Storage (4/16/2022)
Thank you for your review, Neena. We are glad Michele was friendly, helpful, and able to make your rental process quick and simple. We are happy to hear the cleanliness of our property met your expectations. As always, give us a call at 888-storage if you need anything.
April 5, 2022
Posted On Google
Michelle provided exceptional customer service! She assisted me with several questions regarding rate changes and accessibility of my unit. After checking with "corporate," she kept her commitment to follow up with me the very next morning. Michelle's personable and professional approach to customers make her an real asset to Extra Space Storage.
Response from Extra Space Storage (4/5/2022)
Thanks for the awesome review, Steve! It's great to hear Michelle was able to provide you with the customer service you deserve! It's wonderful to know she has been personable, professional, and able to give you answers promptly. We appreciate your kind words. Don't hesitate to stop by the office or contact us at (618) 222-8181 if you need anything.
April 4, 2022
Posted On Google
I had a great experience with Extra Space! Michelle was very helpful and friendly!! We need more places Like this! Thanks for everything!!
Response from Extra Space Storage (4/4/2022)
Thank you, Jay, for the great rating! It's wonderful to hear you had a positive experience with Michelle and that she was very helpful and friendly. We want you to know that we are here to assist you with any further storage needs! Give us a call at (618) 222-8181 if anything comes up!
April 2, 2022
Posted On Google
This place was recently acquired by new owners.. Every staff member I've encountered have been super friendly and easy to deal with... If you need someplace to keep your stuff, I highly recommend them!!! Michelle was the main person I dealt with and she was Awesome!!!
Response from Extra Space Storage (4/2/2022)
Hi Michael, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, easy-going staff, so we are thrilled to hear that you had such a positive experience renting with us! Your recommendation means so much to us. We are here to help! Please give us a call at 888-storage if anything comes up!
March 24, 2022
Posted On Google
Michelle at Extra Space Storage was helpful and encouraging during my move! I am so grateful they provide safe storage as well as moving supplies.
Response from Extra Space Storage (3/25/2022)
Thank you for the kind words, Susan. We're glad Michelle was able to help! Our team is here to serve you, so give us a call at (618) 222-8181 if you need any future assistance.
March 17, 2022
Posted On Google
Hands down the best part was your employee Michele, I went into this blind because I never done this and was so nervous but she made everything so simple and easy and went above and beyond my expectations to make sure I was comfortable and satisfied , I really appreciate that you take the time to hire employees that care about the customers! She showed she was not there just for a paycheck she showed excitement and was very committed to meeting my needs i will forever be a customer and will tell family friends !
Response from Extra Space Storage (3/19/2022)
Hi /, thank you for your review. We're glad Michele made everything so simple and easy and went above and beyond your expectations to make sure you were comfortable and satisfied. We appreciate you recommending us to your friends and family. Stop by our office if you need assistance or have any questions.
January 28, 2022
Posted On Google
Michele was the nicest and most sweet and kind customer service representative I’ve ever had. Things were great and she was the best part!
Response from Extra Space Storage (1/28/2022)
Hi James, Thanks so much for your review! We are thrilled to hear your experience with Michele was positive. It's great to know she was the nicest and the sweetest customer service representative you've worked with! Give us a call at (618) 222-8181 or stop by the office if you need anything!
January 21, 2022
Posted On Google
Great experience and friendly staff. They made moving simple. Thank you for all of your help!
Response from Extra Space Storage (1/21/2022)
Thanks for the review, Michael! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 14, 2021
Posted On Google
Very friendly and helpful