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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7045
Intersections/Landmarks
W 85th St and S Lafayette Ave
Directions from the North
Drive south on I-94 E. Take Exit 61A. Merge onto S Lafayette Ave. Our facility will be on your right at W 85th St.
Directions from the South
Drive north on I-94 W. Take Exit 61B. Merge onto S State St. Turn left onto W 83rd St. Turn left onto S Lafayette Ave. Our facility will be on your right at W 85th St.
Directions from the East
Drive west on E 87th St. Turn right onto S State St. Turn left onto W 83rd St. Turn left onto S Lafayette Ave. Our facility will be on your right at W 85th St.
Directions from the West
Drive east on W 87th St. Turn left onto S State St. Turn left onto W 83rd St. Turn left onto S Lafayette Ave. Our facility will be on your right at W 85th St.
Size Disclaimer
*Excludes administrative and insurance fees
June 27, 2022
Posted On Google
Sylvia was AWSOME! She was so helpful, friendly and I can see why she a great member to have on your team!
Response from Extra Space Storage (6/27/2022)
Thank you for the excellent rating, Robin! We're happy Sylvia was able to provide a smooth rental experience. We are always available at 888-storage to help!
June 23, 2022
Posted On Google
Sylvia was great her personality was great I love her customer service was outstanding I'll defly recommended this facility
Response from Extra Space Storage (6/24/2022)
We think Sylvia is great too! Thanks for the positive review, Burton. We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.
June 23, 2022
Posted On Google
Sylvia did an excellent job and gave me the best of service that is far and few. I appreciate her help and knowledge of the units and what sizes that is offered. For me, Sylvia a very good asset and I recommend her for 5 stars and above...
Response from Extra Space Storage (6/24/2022)
Hi Johnny, thank you for your review. We're glad Sylvia did an excellent job and gave you the best of service. Stop by our office if you need anything in the future!
June 21, 2022
Posted On Google
Sylvia was wonderful I love her customer service I highly recommended this facility it’s really clean an Sylvia is real patient an I highly recommend this facility
Response from Extra Space Storage (6/21/2022)
Hello, Ciera. Thank you for the 5-star review! We're so happy Sylvia could help. Call us at 888-storage if you have any questions or need assistance with your rental.
June 18, 2022
Posted On Google
Excellent customer service they go above and beyond to accommodate their customers Mary was great...
Response from Extra Space Storage (6/19/2022)
Thank you for the kind words, Shugga! We're committed to providing excellent customer service and are glad Mary could help. If you ever need anything, feel free to stop by!
June 13, 2022
Posted On Google
Mary made my transaction quick and smooth. She was very personal.
Response from Extra Space Storage (6/14/2022)
Thank you for the excellent rating, Shivonne! We're happy Mary was able to provide a smooth rental experience. Stop by our office if you need anything in the future!
June 10, 2022
Posted On Google
Sylvia was very nice . Her customer service put faith back in me that people really want to give great customer service . Thank you Sylvia
Response from Extra Space Storage (6/10/2022)
We're grateful for your rating, Latasha. We're glad Sylvia was very nice. Call us at (773) 672-4876 if you have any questions or need assistance with your rental!
June 6, 2022
Posted On Google
Sylvia gave me the best customer service ever I highly recommend this facility it's very clean an Sylvia is so nice an patient
Response from Extra Space Storage (6/6/2022)
Hello, Wendy. Thank you for the 5-star review! We're so happy Sylvia could help. Call us at 888-storage if you have any questions or need assistance with your rental.
June 1, 2022
Posted On Google
Sylvia was awesome great customer service very nice an patient I highly recommend this facility Sylvia was great
Response from Extra Space Storage (6/1/2022)
We think Sylvia is great too! Thanks for recommending us, Tyanna. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.
May 29, 2022
Posted On Google
Very easy to sign up online smooth process. Sylvia helped us find our unit she’s great!!
Response from Extra Space Storage (5/29/2022)
Thank you for the excellent review, Stacy! We're happy Sylvia was able to provide a smooth rental experience. Stop by our office if you need anything in the future!
May 24, 2022
Posted On Google
So glad I came here, Sylvia made everything Ez- breezy. She was so professional and courteous, I’m always coming here when I need storage.
Response from Extra Space Storage (5/24/2022)
Thank you for taking the time to leave your feedback, Yvette! We're so happy to hear Sylvia was able to make your rental process a breeze! Give us a call at (773) 672-4876 if you need any future assistance.
May 23, 2022
Posted On Google
Thank you Sylvia for making this experience awesome. Online a mistake was made and you corrected it without complaining. I sincerely appreciate your professionalism, patience and most of all your kindness. Thank God again!
Response from Extra Space Storage (5/24/2022)
Thank you for the review, Cynthia! We pride ourselves on having a friendly, accommodating staff and are so happy Sylvia was able to assist you! If you need anything in the future, feel free to stop by or call us at 888-storage.
May 16, 2022
Posted On Google
Sylvia gave me good customer service she was very patient an made my move very easy
Response from Extra Space Storage (5/17/2022)
Thank you for the excellent rating, L! We're happy Sylvia was able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!
May 14, 2022
Posted On Google
Sylvia gave me great customer service
Response from Extra Space Storage (5/14/2022)
Thanks for the positive review, Vision Sight And Purpose Mentoring! We are glad you had a great experience with Sylvia. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 14, 2022
Posted On Google
Sylvia was a great help to me in finding the right storage unit!
Response from Extra Space Storage (5/14/2022)
Thanks, Robyn! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Sylvia was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 11, 2022
Posted On Google
Sylvia and Mary really helped to assist me with my issue with the rapid rental. They are excellent and graceful. I appreciate you guys so muchhhhhhhh. Thanks againnnnn!
Response from Extra Space Storage (5/12/2022)
Thank you for the kind words, Cherissa. We're glad Sylvia and Mary were able to help! Our team is here to serve you, so give us a call at (773) 672-4876 if you need any future assistance.
May 7, 2022
Posted On Google
Sylvia what a wonderful experience! I picked this locations because it’s reviews AND the reviews were ACCURATE!!! The Assistant Store Manager, Ms. Sylvia customer service was first class!! I loved how she showed me the unit and offered me options! The entire store and the storage was exceptionally cleaned! The wide aisles are a plus well! I’m sure they will give you options, but if they don’t just ask!! I’m loving my experience here!! Great Customer Service is key for me and this store agents have Awesome Customer Service and prices are reasonable as well!!!
Response from Extra Space Storage (5/7/2022)
Thanks for the awesome review, Agatha! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Sylvia reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (773) 672-4876 if you need anything.
May 7, 2022
Posted On Google
Ms. Sylvia was the best customer service representative I’ve dealt with in a berry long time. I appreciate her services and hopes she continues being great.
Response from Extra Space Storage (5/7/2022)
Thanks for the positive review, Domi1! We are glad you had a great experience with Ms. Sylvia. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 6, 2022
Posted On Google
Sylvia an Deana gave me great customer service
Response from Extra Space Storage (5/7/2022)
Thanks for the positive review, Martel! We are glad you had a great experience with Sylvia and Deana. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 3, 2022
Posted On Google
Sylvia gave me great customer service
Response from Extra Space Storage (5/5/2022)
Hi Fortnite Kid, thanks for the 5-star review! We appreciate it. Reach out to Sylvia or our team at 888-storage if you need anything, please.