Chicago Heights self storage at 515 W Lincoln Hwy

Steve was very patient, efficient, nice and pleasant and a joy to do business! He made getting an extra storage space smooth. They care about their customers and it show! Thank you very much for caring!

Steve was so helpful and polite. Thank you again ??

Recommend steve

Great service on bro nem

Steve was very professional and helped me find the right storage. Great customer service!!!

Lots of affordable and safe storage options with very helpful and friendly staff.

Steve was the best. Helped me with everything and was very polite. Everything was done in a fast and caring manner. I recommend him to everyone. The facility itself was very clean and well kept, carts at every door.

I had a very plesent experience at this location. Orissa was very helpful and professional she helped my get all of my paper work done and answered all my questions.

Highly recommend this facility. Steve and Orissa showed me phenomenal costumer service as I toured the place. Both are very patient and thorough with the process. I would recommend this storage facility to all searching for extra space.

(Translated by Google) Well (Original) Bueno

Steve was very helpful! Thanks!

Orissa was very nice! She showed me around and made me feel very comfortable in choosing the right person storage unit. She took her time to make sure I was well taking care of. That’s what you call GREAT Customer service. Thank you, Orissa!????

Was of great service. Was very friendly and helpful

Orissa was quite kind and a joy to work with. She was patient and thorough throughout the process. And I would recommend Extra Space Storage to anyone needing extra space.

Update: Almost two months later we were informed that the prices increased. This was after Steve told us that we would not have to worry about the price increasing as long as we kept paying two months in advanced. Not happy and I am going to find a different storage place that isn't deceptive.

Awesome experience! The guy there goes the extra mile to explain everything to you and make everything fast and safe possible your experience there, thank you Steve

I highly recommend this location! I was in search of a storage space but was having difficulty deciding which size I needed. So, I called and spoke with the Store Manager, Steve Bernard. I explained my situation and he was more than happy to show me around. When I arrived, the place was extremely clean, modern and organized. Steve was pleasant, accommodating and answered all of my questions. I didn’t feel pressured to purchase (which is big for me), but was grateful for the information he offered in case I do decide to go with this location. He even answered a call from a pushy customer as we walked and he was just as pleasant, patient and accommodating as he was with me. All in all, I rate this place a 5 for anyone looking to rent in this area. Steve’s awesome!

Steve is very helpful. Awesome customer service. His #1 goal is to ensure Extra Space Storage customers are happy.

Excellent customer service & quick in answering all our needs thank you for a great service n keep up the good work????

Steve is an Incredible business man. Reliable , dedicated and hardworking. I had an remarkable time coming in today . Everything was fast and very easy . I would recommend anyone here. Thank you .