Mundelein self storage at 1255 Townline Rd

I rented a space from Extra Space Storage in Mundelein for a little over 5 years. The storage was sufficiently climate controlled that none of my thing suffered heat or cold damage. The staff working there was friendly and the facility was kept in good shape. My only storage complaint was that wen I moved my boxes out, they were covered in crumbled concrete. It was as if the storage unit had been shaken to loosen some interior concrete. My biggest complaint had to do with the accelerated price increase in the time I was there. In the 54 months that I rented the facility the price went up 88.8% acceleration in the last few years. When I got the latest email that my space would be going up to $202, I decided to move out. I live north of the Mundelein facility so I checked the same space at their Waukegan location. The same Climate Controlled site was $98. In summary, Extra Space Storage is a good place to store your items temporarily but shop around bot before and every. There is no loyalty savings for existing customers. In my experience, the longer you stay, the more they will penalize you. Especially check their locations little further north, you can save a lot of money.

First, the staff is amazing. They took a tough circumstance I was in and made it feel like I had a friend and they took a lot of pressure of of me with tips and help. Second, their prices were very reasonable and were able to help me solve my problems in minutes (literally minutes). Third, their facilities are especially clean and easy to get around. They are onsite to help when site help is needed. I want to find reasons to get storage so I can deal with them even more!

Good friendly folks. All units are drive up. Good rates. Good location. Best storage experience I’ve had. Jennifer is a pro and has been great to work with!

Jen is AMAZING!!! She got me a unit quickly and at a very good rate. Definitely recommend her.

Jennifer the manager is absolutely amazing when it comes to professionalism and follow up. I have rented several units from this location and specifically from her because she makes the process so effortless. Thank you Jennifer!

Storage made easy and affordable. Secured access in and out of facilities . Camera surveillance and clean facilities. If I need future storage, it’s an easy choice.

I'm really glad that we choose this Extra Space Storage for our storage unit needs. Jennifer puts the customer first, and ensured that all of our needs were taken care of as well things we didn't even think of. Truly was a wonderful experience and will make sure to use this location again in the future.

David very helpful , friendly, and supportive

Awesome Customer service David Rohe 100 star

Theodore was amazing at showing us around and explaining everything to us, great customer service.

I did not know what to expect when I needed to speak to someone regarding my unit. The young lady at the desk name Jennifer was absolutely amazing. She made my visit so easy and addressed my issue immediately. The best part was that I did not have to follow up with her to make sure my situation was handled. Jennifer did exactly what she said she was going to do. A great experience from start to finish. Would highly recommend.

Always a pleasure working with Jennifer at the Mundelein location!

Great customer service! Jennifer's location did not have the size space i wanted but almost imedoatky she found the right space at a sister location. She went on to save me a trio and set up the rental without me having to make an extra stop.]

Amazing

The customer service was phenomenal! In store I spoke with a woman name Jessica who directed us to another location that has a storage unit that was a better size for us. Then I spoke with Jennifer on the phone and through text message and the whole buying process was great! The communication on all ends was fantastic and much appreciated!

Was here for 5 years, great facility

Clean, great staff!! Totally safe. 5 stars!

We found this unit quickly and Jennifer made the rental process very simple. She answered all of our questions during and after we toured the facility.

Very clean facility and Jennifer was very pleasant to with with. Great prices too!

We highly recommend this facility. They are professional and give great customer service. The place was always clean and when ever we were there the staff was always courteous and on-call to help out. We have been there over 4 years and am only leaving to move to another state or we would still be there.