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Vernon Hills self storage at 155 Butterfield Rd
Read 198 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Variety of Storage Unit Sizes
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Extended hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Golf carts available for customer use
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Deliveries accepted
- On-site office
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0720
Recent Customer Reviews About This Facility
October 11, 2021
Roy P.
Posted On Google
Beautiful property. Good customer service
Response from Extra Space Storage (10/11/2021)
Thank you for the kind words, Roy! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
September 30, 2021
kaya s.
Posted On Google
This is my second time using extra space storage in two different locations. Coincidentally Ed one of the sales team helped me in both locations! He is outstanding in customer service and goes above snd beyond to help! The facilities are always clean, well lit, and the staff is more than happy to help. Thanks Ed!
Response from Extra Space Storage (9/30/2021)
Hi Kaya, thank you for your review. We're glad Ed is outstanding in customer service and goes above and beyond to help! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
September 28, 2021
Mary K.
Posted On Google
Jessica was very helpful and the property is very clean. It has been freshly painted and you can tell the way it shines.
Response from Extra Space Storage (9/28/2021)
Hi Mary Kay, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Jessica reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 19, 2021
Christopher S.
Posted On Google
Great online coordination. Only suggestion would be to make the outside to inside entrance a incline “ramp” instead of the 1-1.5 inch lip between the drive and walkway into building. Each trip in when moving or carrying things became a bit problematic. Otherwise, a great experience.
Response from Extra Space Storage (9/20/2021)
Thanks, Christopher, for your suggestion! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Please stop by the office or reach out to us at 888-storage if you have any questions!
August 12, 2021
ombrew
Posted On Google
Excellent fast, friendly service. Jessica Personally took pictures of the unit for us to see. Very simple efficient process. Very clear contract terms.
Response from Extra Space Storage (9/7/2021)
Thank you for taking the time to leave your feedback, Ombrew! We're so happy to hear Jessica was able to make your rental process hassle-free! If there is anything we can do for you, please let us know at 888-storage.
August 9, 2021
Robert M.
Posted On Google
Very hospitable and fast to work with. The lady I spoke with answered all my questions and got back to me as soon as the office would open the next day.
Response from Extra Space Storage (9/5/2021)
Thank you for the review, Robert! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
August 7, 2021
Kia G.
Posted On Google
Very friendly staff, good prices, clean units!
Response from Extra Space Storage (8/7/2021)
Hi Kia, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
August 7, 2021
Deb B.
Posted On Google
Superb customer service by Ed on site and David online. Thank you so much!!!!
Response from Extra Space Storage (9/3/2021)
Thank you for the excellent rating, Deb! We're happy Ed and David were able to provide a smooth rental experience. If you ever need anything, feel free to stop by!
August 4, 2021
United S.
Posted On Google
Jessica was awesome
Response from Extra Space Storage (8/5/2021)
Thanks for the positive review, United! We are glad you had a great experience with Jessica. Please stop by the office or reach out to us at 888-storage if you have any questions!
July 12, 2021
MikeL
Posted On Google
Theo in Extra Space Storage Vernon Hills IL is very friendly and helpful.
June 18, 2021
R8ester H.
Posted On Google
The customer service is great. However, my rate was $80 a month. After 3 months, it went up to $117. Please be aware that when they say price may change but you'll get a notice, its not a few bucks, its $37 more. It's not the people, its the cost.
Response from Extra Space Storage (6/24/2021)
Thanks, R8ester. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
June 11, 2021
Martha K.
Posted On Google
Jessica Was The Best Supper Efficient Supper Nice ?? Got Me Just What I Needed. I Can't Wait To Try It Out.Thank You So Very Much Ms Jessica. 11/05/2020 Jessica No Star For Her Today. She Didn't Let Me Go To The Bathroom. I Needed To Go Right Away.Had To Hold It For An Hour. Way To Long.That's Not Right. You Should Have Facilities Out Side Your Establishments. Very ?? Sad.
Response from Extra Space Storage (11/3/2020)
Thank you for the kind words, Martha. We're glad Jessica was super efficient, nice, and got you what you needed. Our team is here to serve you, so give us a call at (847) 573-0202 if you need any future assistance.
June 9, 2021
Bishop 7.
Posted On Google
Hands down best people to deal with, no hassle and ready to go in minutes.
June 2, 2021
Mark M.
Posted On Google
Ed and Jessica were very helpful. I'm a senior recovering from a stroke and heart surgery and I'm IT challenged and Ed was very helpful explaining the rental process.
Response from Extra Space Storage (6/2/2021)
Hi Mark, thank you for your review. We're glad Ed and Jessica were very helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
June 2, 2021
Greg G.
Posted On Google
Was super easy to sign up and have everything set up. They followed up with a call and answered any questions I had
Response from Extra Space Storage (6/9/2021)
Thank you for taking the time to leave a positive rating, Greg! We're thrilled you chose us for your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 4, 2021
Martin D.
Posted On Google
This property has a friendly staff, is clean and the rental was fast and easy.
Response from Extra Space Storage (5/5/2021)
Hi Martin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 4, 2021
Joan
Posted On Google
great property
Response from Extra Space Storage (5/5/2021)
Thanks for the review, Joan! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 4, 2021
Angela S.
Posted On Google
The person working in the Vernon Hills location on Butterfield she was very kind. She listen to what I was looking for. She discussed the policy for rental and rode over to the location. She explained about insurance plans offered. I had a very good experience and glad I selected Self storage. I give them five stars for excellent service and self storage is very affordable
Response from Extra Space Storage (5/6/2021)
Hi Angela, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
April 12, 2021
Alex S.
Posted On Google
Miguel was awesome, setup me up with a great deal.
Response from Extra Space Storage (4/16/2021)
We really appreciate you taking the time to share your experience with us, Alex. We're so glad Miguel could meet your storage needs. Please stop by the office if you need anything!
March 29, 2021
Jeff M.
Posted On Google
Easy to setup online. Was done in a few minutes. They called instantly when I finished online. Pleasure to work with.
Response from Extra Space Storage (4/3/2021)
Thank you for the excellent rating, Jeff! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Frequently Asked Questions
What items need climate controlled storage at 155 Butterfield Rd?
What can a storage unit be used for at 155 Butterfield Rd?
How far in advance do I need to reserve a storage unit at 155 Butterfield Rd?
Does Extra Space Storage at 155 Butterfield Rd have 24 hour access self storage?
Can I use a storage unit as a gym at 155 Butterfield Rd?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Across from the Madison at Park Butterfield Apts, Next to Manny's Mini Mart, on Butterfield Rd. between Rt. 45 and Rt. 60, we are at the corner of Rt. 45 and Butterfield Rd.
Directions from the North
Drive south on N Lake St. Turn left at CVS onto US-45. Turn left onto Butterfield Rd. Our facility will be immediately on the right.
Directions from the South
Drive north on IL-83. Turn right onto Grosse Pointe Blvd. Turn right onto US-45 S. Turn left onto Butterfield Rd. Our facility will be immediately on the right.
Directions from the East
Drive northwest on US-45. Pass Willow Lawn Memorial Park and continue straight. Turn right onto Butterfield Rd. Our facility will be immediately on the right.
Directions from the West
Drive southeast on IL-60. Pass CVS and continue onto US-45 S. Turn left onto Butterfield Rd. Our facility will be immediately on the right.