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Extra Space Storage facility on 155 Butterfield Rd - Vernon Hills, IL
(272 REVIEWS)

Vernon Hills self storage at 155 Butterfield Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0720

Directions

Intersections/Landmarks

Across from the Madison at Park Butterfield Apts, Next to Manny's Mini Mart, on Butterfield Rd. between Rt. 45 and Rt. 60, we are at the corner of Rt. 45 and Butterfield Rd.

Directions from the North

Drive south on N Lake St. Turn left at CVS onto US-45. Turn left onto Butterfield Rd. Our facility will be immediately on the right.

Directions from the South

Drive north on IL-83. Turn right onto Grosse Pointe Blvd. Turn right onto US-45 S. Turn left onto Butterfield Rd. Our facility will be immediately on the right.

Directions from the East

Drive northwest on US-45. Pass Willow Lawn Memorial Park and continue straight. Turn right onto Butterfield Rd. Our facility will be immediately on the right.

Directions from the West

Drive southeast on IL-60. Pass CVS and continue onto US-45 S. Turn left onto Butterfield Rd. Our facility will be immediately on the right.

Frequently Asked Questions

What items need climate controlled storage at 155 Butterfield Rd?

What can a storage unit be used for at 155 Butterfield Rd?

How far in advance do I need to reserve a storage unit at 155 Butterfield Rd?

Does Extra Space Storage at 155 Butterfield Rd have 24 hour access self storage?

Can I use a storage unit as a gym at 155 Butterfield Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 18, 2022

Alma R.

Posted On Google

OVERALL RATING

Friendly service. Very helpful!

Response from Extra Space Storage (6/18/2022)

Thank you for the great rating, Alma. We're glad our team was helpful and friendly! Our team is here to serve you, so give us a call at (847) 573-0202 if you need any future assistance.

June 17, 2022

Dan S.

Posted On Google

OVERALL RATING

Theo was amazing!!! What a breath of fresh air to meet somewhere with such a pleasant demeanor in the customer service industry. He was extremely friendly and competent. I have a 5 and 3 yr old that I had to bring into the store with me and my kids absolutely loved him, he was so great with them as well. He left me with a great impression of Extra Space Storage and I’ll be recommending all my friends knowing that they hire such amazing employees.

Response from Extra Space Storage (6/17/2022)

We think Theo is great too! Thanks for the positive review, Dan. We're glad he was extremely friendly and competent. We appreciate you recommending us to your friends. Please stop by the office or give us a call at 888-STORAGE.

June 13, 2022

Warren M.

Posted On Google

OVERALL RATING

Received excellent and timely service!! Thank you!!

Response from Extra Space Storage (6/13/2022)

Thank you for the kind words, Warren! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by!

June 13, 2022

akhil b.

Posted On Google

OVERALL RATING

Very friendly staff and nice location with clean units

Response from Extra Space Storage (6/13/2022)

Hi Akhil, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! Let us know if we can?do anything else to help at 888-storage.

June 11, 2022

Marquita A.

Posted On Google

OVERALL RATING

Christian was very nice helpful and polite!

Response from Extra Space Storage (6/12/2022)

Thank you for the kind words, Marquita. We're glad Christian was very helpful and polite! Our team is here to serve you, so give us a call at (847) 573-0202 if you need any future assistance.

June 11, 2022

ashish j.

Posted On Google

OVERALL RATING

Used the Vernon hills, IL facility. Easy, clean and convenient.

Response from Extra Space Storage (3/3/2022)

Hi Ashish, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 5, 2022

Andrea C.

Posted On Google

OVERALL RATING

No complaints at all! My husband and I won a bid and ended up renting a storage space. Everything was really easy.

Response from Extra Space Storage (6/5/2022)

Thank you for the excellent rating, Andrea! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

June 4, 2022

Ron A.

Posted On Google

OVERALL RATING

Christian was very polite and helpful. Job well done. Thanks Christian

Response from Extra Space Storage (6/4/2022)

Thank you for the kind words, Ron. We're glad Christian was very polite and helpful! Our team is here to serve you, so give us a call at (847) 573-0202 if you need any future assistance.

May 25, 2022

Carmen G.

Posted On Google

OVERALL RATING

So while the storage is great and close for me; the second price hike in a year is just not right. I understand that the facility and the storage spaces are kept clean and safe; but raising the price twice in a year is not good. Your customer service is great and friendly but your price hike hurts..

Response from Extra Space Storage (6/29/2020)

Hi Carmen, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates on a 3-9 months basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Stop by our office if you need anything in the future!

May 14, 2022

Robert K.

Posted On Google

OVERALL RATING

good fast service.

Response from Extra Space Storage (5/15/2022)

Thank you for the excellent rating, Robert! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

May 9, 2022

Lynn D.

Posted On Google

OVERALL RATING

Great experience. The storage area was clean, accessible, and convenient. Would recommend Extra Space Storage.

Response from Extra Space Storage (5/9/2022)

Thank you for the kind remarks, Lynn! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.

May 3, 2022

Elisia Z.

Posted On Google

OVERALL RATING

Ed was great! Awesome explaining everything sams quick!

Response from Extra Space Storage (5/4/2022)

We think Ed is great too! Thanks for the positive review, Elisia. Stop by our office if you need anything in the future!

May 2, 2022

Eddy C.

Posted On Google

OVERALL RATING

Thank you Ed, you are great! Whatever you ask for he will answer ! Great communication:).

Response from Extra Space Storage (5/4/2022)

We think Ed is great too! Thanks for the positive review, Eddy. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 28, 2022

Deanna M.

Posted On Google

OVERALL RATING

Ed and Everyone else I have dealt with from my initial phone call have made this experience a JOY!! So very kind and helpful!!

Response from Extra Space Storage (4/11/2022)

Hi Deanna, thank you for your review. We're glad Ed and our team have made this experience a joy, were very kind, and helpful! Stop by our office if you need anything in the future!

April 21, 2022

J A.

Posted On Google

OVERALL RATING

So far they have been great! ????

Response from Extra Space Storage (4/21/2022)

Hello, J. Thank you for the 5-star review! We're so happy we could help. If there is anything we can do for you, please let us know at 888-storage.

April 1, 2022

Patrick M.

Posted On Google

OVERALL RATING

Clean facility with convenient location. straightforward access and sign up processes. Very happy with experience so far.

Response from Extra Space Storage (4/1/2022)

Hi Patrick, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 5, 2022

Alma R.

Posted On Google

OVERALL RATING

ED was super helpful and friendly. He was patient and helped me find the right size unit for my needs. He was thorough in explaining all the terms and conditions. Thank you for everything!

Response from Extra Space Storage (3/5/2022)

Thanks, Alma! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Ed was able to provide that for you! Please stop by the office if you need anything.

February 28, 2022

Brooke S.

Posted On Google

OVERALL RATING

It was a pleasure dealing with Ed my leasing agent. He was very kind and informative.

Response from Extra Space Storage (2/28/2022)

Hello, Brooke. Thank you for the review. We're so glad Ed could meet your storage needs. Please stop by the office if you need anything!

February 23, 2022

Adam Y.

Posted On Google

OVERALL RATING

Ed helped me get set up and made everything butter smooth. We have used Extra Space in the past and continue to come back due to great facilities and excellent people.

Response from Extra Space Storage (2/23/2022)

Adam, we are so happy to hear that Ed could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 23, 2022

Collin D.

Posted On Google

OVERALL RATING

These guys were super helpful over the phone! Was able to complete all the necessary documents in order to have a simple and easy move in date! Thanks again!

Response from Extra Space Storage (2/23/2022)

Hi Collin, thank you for your review. We're glad our team was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.