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Extra Space Storage facility on 1432 W Ogden Ave - Naperville, IL
(234 REVIEWS)

Naperville self storage at 1432 W Ogden Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1259

Directions

Intersections/Landmarks

Between River Rd. and Raymond Dr. Next to West Side John Deere Tractor Sales and across the street from Walgreens.

Directions from the North

Drive south on Raymond Dr. Cross I-88 and continue straight. Turn left at Walgreens onto Ogden Ave. Our facility will be immediately on the right.

Directions from the South

Drive northeast on Ogden Ave. Pass the U.S. Post Office and continue straight. Turn right to stay on Ogden Ave. Our facility will be immediately on the right.

Directions from the East

Drive west on Ogden Ave. Turn right at McDonald’s onto N River Rd. Turn left onto Raymond Dr. Turn left onto Ogden Ave. Our facility will be immediately on the right.

Directions from the West

Drive east on N Aurora Rd. Cross IL-59 and continue straight. Cross Raymond Dr and continue onto Ogden Ave. Our facility will be immediately on the right.

Frequently Asked Questions at 1423 W Ogden Ave

Are storage units climate controlled at 1423 W Ogden Ave?

Can I visit my storage unit after hours at 1423 W Ogden Ave?

Does the storage facility on W Ogden Ave have short term self storage available?

How far in advance do I need to reserve a storage unit at 1423 W Ogden Ave?

What size padlock should I use for storage unit at 1423 W Ogden Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Patrick G.

Posted On Google

OVERALL RATING

Very friendly Staff!. Understood our business needs and was able to accommodate. Would highly recommend!

June 30, 2022

Latonia W.

Posted On Google

OVERALL RATING

Great Manager Mr. Roper VERY Professional and KNOWLEDGEABLE!!! Of the business!!

Response from Extra Space Storage (6/30/2022)

We think our manager is great too! Thanks for the positive review, Latonia. We're glad Mr. Roper is very professional and knowledgeable. Stop by our office if you need assistance or have any questions.

June 17, 2022

Roadie R.

Posted On Google

OVERALL RATING

Another busy day at Extra Space, Crest Hill. ??

Response from Extra Space Storage (3/18/2022)

Thank you for your 5-star review, Roadie. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.

June 11, 2022

Ryan C.

Posted On Google

OVERALL RATING

The manager, Lawrence Roper, was extremely polite and accomodating making the rental and move-in process as easy as possible. He took the time to give a full tour of the facility and made sure to answer any questions we had. We rented a 10x15 unit that was spotless and the common areas of the building are also spotless. I would always recommend using Extra Space Storage on Ogden Ave in Naperville for the great customer service and clean facilities.

Response from Extra Space Storage (6/12/2022)

Thank you for the review, Ryan! We pride ourselves on having a friendly, accommodating staff and are so happy Lawrence was able to assist you! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 25, 2022

Aeja A.

Posted On Google

OVERALL RATING

Spacious unit, Great customer service.Thank you again.

Response from Extra Space Storage (5/26/2022)

Hi, Aeja ! Thanks for the positive review, it means a lot to our team. Please call (630) 357-8342 if you have any questions about your rental.

May 20, 2022

Blair S.

Posted On Google

OVERALL RATING

tl:dr; Expensive, but you'll get what you pay for. While I had to close my locker due to price increases, I can honestly say that if the money isn't a problem for you, it's worth it. The facilities are immaculate, the management staff is top-notch, and the climate control is steady. All of my stuff came out exactly as it went in, and I distinctly remember *not* having to worry about my things during hot and humid August, or after two feet of snowfall. During a potential security breach (you know, spousal problems), management reviewed the audit logs with me and had gate codes scrambled within a few hours. Even as I was leaving, Extra Space made the entire process easy and relatively frictionless. And that's why I'd come back if I was ballin' again. You'll want to get in the habit of approaching from the south on 34; it's dangerous to try from Raymond Dr.

Response from Extra Space Storage (5/20/2022)

Thanks so much for taking the time to leave your feedback, Blair! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 17, 2022

Camden C.

Posted On Google

OVERALL RATING

The manager Lawrence Roper was extremely helpful. He was went above and beyond in helping us during the move out process and we were extremely satisfied with the storage service. Better than many other storage unit locations I have used before. Highly recommend.

Response from Extra Space Storage (5/17/2022)

Thanks for the awesome review, Camden! We work hard to meet the expectations of our customers, and we're happy to hear Lawrence hit the mark for you! Don't hesitate to stop by the office or contact us at (630) 357-8342 if you need anything.

May 14, 2022

Victor T.

Posted On Google

OVERALL RATING

Lawrence and his staff are highly experienced and truly professional. I haven’t had a more straight forward experience at any other storage facility that I have been to. It must be something that either comes with years of experience or Extra Space provides clean cut and straightforward environment. Either way, I am pleased.

Response from Extra Space Storage (5/15/2022)

Hi Victor, thank you for your review. We're glad Lawrence and our team are highly experienced and truly professional. We're so happy to hear that your experience with the cleanliness of the facility has been positive! If you ever need anything, feel free to stop by.

May 14, 2022

Matthew P.

Posted On Google

OVERALL RATING

Great location and staff! Had a locker here while we lived in Sweden. Staff was so pleasant and helpful. Would use them again if I needed to. 5 stars ??

Response from Extra Space Storage (5/15/2022)

Matthew, thank you for the 5-star review! We're glad our team was so pleasant and helpful. Stop by our office if you need anything in the future!

May 12, 2022

Paula B.

Posted On Google

OVERALL RATING

Needed some info on newly rented storage unit and Ric responded quickly and accurately!

Response from Extra Space Storage (5/13/2022)

Thank you for the excellent rating, Paula B. We are glad Ric was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

May 9, 2022

matthew l.

Posted On Google

OVERALL RATING

Staff is very friendly and the place is clean with temp control units ..price is fair and gate access is pretty easy to enter

Response from Extra Space Storage (5/10/2022)

Hi Matthew, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

May 5, 2022

Chris

Posted On Google

OVERALL RATING

Rented a storage locker on Thursday. Didn’t come in until Tuesday when I came in I met Lawrence in the office I asked him a few questions he took the time to answer and help me locate our unit as well as show me how the checking in and out of the property worked. That evening as movers brought our belongings in we were concerned not all would fit I began looking at prices online for another locker as it was after hours. With out realizing I had paid for the unit when I thought I had back out. Thanks to Lawrence’s follow thru who called me to check in on how the move went he mentioned I had rented another unit he was able to work some magic and cancel the second unit that was not needed. If you are looking for a clean facility with friendly and knowledgeable staff you found the one. Thanks again Lawrence for your assistance.

Response from Extra Space Storage (5/6/2022)

Hi Chris, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lawrence! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 1, 2022

Michael H.

Posted On Google

OVERALL RATING

Can't recommend this place strongly enough. Facility itself is clean with great technology making it totally self serve. Service has been fantastic with a special shout out to Kyle who went out of his way to help me move coordinate an early morning move with the moving company team.

Response from Extra Space Storage (4/1/2022)

Thanks for the kind words, Michael! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Kyle reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (630) 357-8342 if you need anything.

March 19, 2022

Justin R.

Posted On Google

OVERALL RATING

Rick was super helpful with getting me all set up over the phone, and as soon as I got off the phone with him my unit was ready! Facility is very clean and bright, and they also had locks you can buy for your unit which was very convenient. Highly recommend!

Response from Extra Space Storage (3/20/2022)

Hi Justin, thank you for recommending us. We're glad Rick was super helpful with getting me all set up over the phone. We pride ourselves on keeping our storage facility clean, well-lit, and convenient and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 28, 2022

Dan C.

Posted On Google

OVERALL RATING

Clean, safe, secure and most importantly, fantastic customer service!

Response from Extra Space Storage (2/28/2022)

Thank you for your feedback, Dan! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

February 18, 2022

Scott Y.

Posted On Google

OVERALL RATING

Provide great support and location is ideal.

Response from Extra Space Storage (2/18/2022)

Your rating means so much to us, Scott! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 14, 2022

Chris C.

Posted On Google

OVERALL RATING

Very clean and easy access 24/7. Great experience

Response from Extra Space Storage (2/14/2022)

Hi Chris, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We are thrilled to hear your experience was great. Stop by our office if you need assistance or have any questions.

February 7, 2022

David D.

Posted On Google

OVERALL RATING

Clean and secure facility. Two rate hikes in twelve months totaling over 30% with little notice makes it too expensive

Response from Extra Space Storage (2/3/2022)

Hi David, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

December 28, 2021

Maria P.

Posted On Google

OVERALL RATING

Exceptional staff that is pleasant and concerned about customers needs.

Response from Extra Space Storage (12/29/2021)

Maria, we are grateful for your review! It's great to hear our team was caring about your storage needs and pleasant to work with! Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!

December 16, 2021

James R.

Posted On Google

OVERALL RATING

Great staff and a very clean facility.

Response from Extra Space Storage (12/17/2021)

Hi James, thanks so much for the 5-stars! We are thrilled you found our team great in serving you and our property clean. Please give us a call at 888-storage if anything comes up!