Naperville self storage at 1432 W Ogden Ave

Love the storage space but I dont like the raise in rent every 10 months or so. It makes it very difficult when the cost just keeps going up. I had a Uhaul storage before this one. It wasn't as nice and it was outside but the rent only went up like $5 every 2 years. Other than the rent increases it's really a very nice storage unit

Two ridiculous price increases..I moved all my stuff out of there. It was nice to have a temperature controlled unit though.

They look after my stuff very well, always clean, great lighting easy access.

Clean, accessible, never a problem --- renting a unit from the aptly-named Extra Space Storage has been a dream compared to other storage companies. The folks in the office are attentive and always helpful. No worries, no qualms, just good storage and good people.

From start to finish everyone in the office was nothing but amazing and professional! Everything was explained and any additional assistance needed was provided with no issue. The main person I dealt with was Kyle and he was nothing short of amazing. It was another gentleman that I spoke with once but we didn't interact much yet the minimal exposure to him I had was amazing as well. The customer service was great! THE FACILITY IS CLEAN and secure.

Clean, quiet, reasonable price and a friendly and courteous staff. They helped me decide what size unit I needed, which was a big help, and saved me some money. Thanks Extra Space Storage.

Very helpful representatives and easy to do business with. Place is very clean.

Great customer service! Kyle was a great help and answered all my questions honestly and thoroughly. The building design was simple and straightforward to navigate too. The only thing I’d warn is that there is a required monthly insurance fee added to the monthly rental fee (which I should have seen coming). Overall, I had a good experience touring the facility and signing my lease, and I have no qualms about storing my things here for the foreseeable future.

We leased a storage unit at the Naperville Extra Space Storage facility at 1423 W Ogden Ave for about 7 months and couldn't have been happier with our experience there. Not only is the facility climate controlled, clean and bright, with dollies to facilitate moving belongings from the loading area to your unit, and with excellent security (gated entry/exit requiring entry of a unique code as well as an industrial-strength lock on each unit), but Todd and Kyle were extremely personable and helpful throughout our time there. Todd, who lives on the premises, called me at home after his nightly check of the facility, to let me know that I had not properly locked the lock on our unit. We highly recommend this storage facility for anyone who is looking for extra space.

Excellent storage space. Very clean!

I had a great experience from the time o went online to reserve the unit to when I stopped in to purchase boxes . They were extremely friendly , knowledgeable, and helpful. I purchase serval items that are sold in the office ( boxes, tape, chair covers ) I absolutely loved they had a welcome tag with my name on it along with suggested items to make my move easier. I then was assisted to my car and they placed all the boxes in the trunk for me .

Great service and met needs both short and long term. Staff was extremely helpful. Would use again.

First class operation. Very nice, professional to deal with. Very clean !

I had a great experience with Extra Space Storage. I would highly recommend them for your storage needs. The facility is clean, and Todd and Kyle are great!

Great customer service. Good local and very clean.

I continue to only have positive experiences at extra space. Rose is amazing! She's very knowledgeable and helpful, answering any and all questions I had, while still making me feel valued. The facility is also very clean, which is a must for me. I simply can't say enough positive things about this store!

I have been very impressed with every aspect of this business. The facilities were extremely clean, well lit, and secure. The unit I rented was easily accessible and the staff was very polite and helpful. If I need ANY space for storage in the near future for whatever need arises (short or long-term) they will definitely be getting my business.

So....the day I decide to move out.....a blizzard hits the area and made my move ....ridiculously difficult for me. I have problems with the cold and my body doesn't do well due to a chronic auto-immune disorder. I was panicking as my agreed upon time neared and I was still not able to get all of my things packed into or onto my car....in near meltdown mode, Todd pulls me into the office and gently asked my what I was trying to do. I was about to lose it as I started explaining, and the tears welled up, but he was so kind, and asked me to take a deep breath, that i needed to stay warm and safe and take my time. I cried anyways, but not from frustration. I cried from a place of deep gratitude. I have only been here for roughly 6 months, but Todd has always been uncommonly kind to me, and I probably gave him pause a few times with my unorthodox ways. Most people become very defensive and aggressive with me because they don't understand that I have certain needs that don't seem obvious at first. Todd always sought to understand before making assumptions, and I CANNOT stress enough how truly moved I was during that Blizzard. He didn't just cut me slack, his kindness got me through the rest of a really long and painful evening as I fought the cold and my body to finish my move out. I worked with Kyle briefly towards the end, and he was just as super responsive and courteous as Todd. I had a really great experience here. The people are a cut above the rest, the facilities were always clean and well maintained. My belongings were safe and undamaged free of any surprises and I will rent with Extra Space Storage again if the need arises in the future. The pricing was slightly higher than other nearby facilities BUT COMPLETELY WORTH THE MONEY as I look back on the quality of the unit and the service I got! I always had a hand truck available and I never had to wait to get to my things. It was a above and beyond my expectations. :)

Made over the phone booking very easy and stress free.

Very clean facility. Customer Service is professional; associates are kind, friendly and helpful.