North Aurora self storage at 416 S Lincolnway St

Kevin was very friendly made the online/phone process very quick and easy… so far so good

Great service and took less than 10 minutes to get a unit set up for me. Thank you!!!

Really good service I moved from out of state and was calling around for storage and this north aurora location made it easy for me .

Rhiannon at the North Aurora Illinois store was absolutely wonderful, got me in on a moments notice, and even change out my unit when I found I mis-calculated what I needed, with no problem whatsoever. She has wonderful and very accommodating personality. The unit is very clean, well maintenanced and very secure. I was very impressed. I highly recommend this facility.

Excellent service ??

This has been a very affordable storage unit for the summer into fall and has helped us move things out of our house for showings. We are ready to move into our new home all because we were able to move our clutter for the new buyers to love our home. Very affordable compared to other storage spaces. Process is very smooth!

The people that took care of us couldn’t have been nicer! Always very pleasant on the phone answering all of our questions.

Kevin was very helpful at the North Aurora facility. We had an indoor unit, and inside was clean and maintained very well. Our property was safe and secure over the 2.5 years we had them stored there. My biggest gripe was with the corporate side of Extra Space. Every 9 months the price was increased 10-15% (started at 10%, increased to 15% for the most recent increases). I also had to request that my last month be prorated since I would not be occupying it for the whole month, which seems like a ridiculous thing to have to ask for. That being said, Kevin was very helpful with this and provided the refund for the last month promptly. We had renters insurance from another provider so we waived the insurance that was offered by Extra space, so it was slightly more affordable. Pricing seemed comparable to the competition, so If you are prepared for those increases then this is a good place to store your possessions.

Quick and efficient service.

Nice girl and kind

Nice facility. Careful with the outdoor units as things can blow in under the door over time

I’ll start off by saying the customer rep I spoke with on the phone did a great job providing me with a unit that fit my stuff perfectly! And first months free! Then I was very welcomed by Kevin! Great communication great service and very nice! I’m glad I decided to check out this storage facility! Definitely will continue to use whenever needed and recommend to anyone who is looking!

What a pleasure working with Rhiannon today, especially in these times where we have noticed a big drop in the level of effective communication and satisfying customer service you see almost everyday at various service and retail outlets. She not only was able to answer all of our questions fully, but she made us feel very comfortable about storing out belongings with Extra Space. On top of that, she was very respectful and courteous; just a nice person to deal with. You should be proud to have such a person representing your local facility.

Rhiannon was amazing very helpfully

Outstanding customer service!

Always clean and easy access. Everyone was always helpful in whatever we needed.

Second Time leasing a unit here. Rhiannon was very helpful, professional and answeres all my questions. Unit is clean and no hidden fees. First time here Kevin is great and very detailed on everything , spaces look very clean and secure. As first impression I would definetly recommended Extra Space.

I love this storage space. Clean and friendly. Only reason I left is they raised the monthly amount

Facility is clean, staff are friendly. Only downside is the dumpster seemed to be locked every time we were there, I was renting at another Extra Space facility before this and had unrestricted access to the dumpster at all times. Not a deal breaker, and we might have been able to ask staff for access, we didn't press the issue. Nice place overall.

Kevin took great care of us. Great clean facility!