Refine Search
Other Locations Near You
7009 E 56th St
Indianapolis, IN 46226
Distance: 6.12 miles
4723 S Emerson Ave
Indianapolis, IN 46203
Distance: 6.59 miles
Indianapolis Self Storage at 9499 E. Washington St.
Read 165 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8607
Recent Customer Reviews About This Facility
20 of 165 reviews
August 30, 2020
Dan Sinclair
Posted On Google
Computer issues and eventually will be staffed on a part time basis.
Response from Extra Space Storage (8/31/2020)
Hi Dan, thank you for leaving us a review. We strive to provide 5-star service and are disappointed to hear that we fell short. If there's anything we can do to improve your experience please call us at 888-STORAGE
August 6, 2020
Toni Shipp
Posted On Google
Ms. Pauline was great to us and making sure we had all we needed..we had to reschedule and that was not a problem..overall thanks to them for their ease of service..especially Ms. Pauline..thank you
Response from Extra Space Storage (8/7/2020)
Thanks, Toni. We are thrilled you had a great experience renting with Pauline. Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.
August 4, 2020
Kylie Kastens
Posted On Google
Pauline is SO sweet and very helpful.
Response from Extra Space Storage (8/4/2020)
Hello, Kylie. Thank you for the review. We're so glad Pauline could meet your storage needs! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance.
July 30, 2020
David Collins
Posted On Google
I am very pleased with Extra Space Storage. Pauline Stillabower is very helpful, and professional. Like this better than any storage company I have been with!
Response from Extra Space Storage (8/4/2020)
Thanks, David. We are thrilled you had a great experience with Extra Space Storage. We are always available at 888-STORAGE to assist you.
July 29, 2020
Tracy Williams
Posted On Google
My experience with Extra Space overall has been great!!! The price is well worth the safeness... In road living from Florida to Indy This place has been helpful with great customer service!!! Ask for Pauline in Indy... she is great!!!
Response from Extra Space Storage (7/29/2020)
Hi Tracy, thanks so much for your review! We are thrilled to hear your experience with Pauline was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!
July 28, 2020
Greg Anthony
Posted On Google
The staff was very helpful and friendly!
Response from Extra Space Storage (7/28/2020)
Our team is grateful for your rating, Greg. Please contact us at (317) 662-2568 if you have any questions.
July 26, 2020
kenneth slack
Posted On Google
Extra space were very professional and on point.
Response from Extra Space Storage (7/27/2020)
Hi Kenneth, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if you need any future assistance!
July 23, 2020
Crystal Long
Posted On Google
Mrs Pauline an mrs Michelle are amazing very helpful up beat just two amazing women want a storage unit with amazing customer service see these ladies at east Washington extra space storage
Response from Extra Space Storage (7/23/2020)
Thank you for the review, Crystal! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please give us a call at 888-STORAGE if you need anything!
July 23, 2020
Nikita Long
Posted On Google
Michelle and Pauline has great customer service very sweet and cheering they made me feel welcoming so everyone needs to come to self storage on east washington
Response from Extra Space Storage (7/23/2020)
Thank you for the kind words, Nikita! We're committed to providing excellent customer service. We are happy Michelle and Pauline were able to provide that for you. Thanks for choosing Extra Space!
July 21, 2020
Cody Matheis
Posted On Google
I was looking for a storage unit last second, due to my job informing me that I’d be moved to Kentucky for six months and for this reason I cancelled my lease and needed everything from that apartment stored quickly. I called here and Pauline at Extra Space Storage was able to get me moved in that exact day. She helped me a lot since I never had a storage unit before. Once I figured out I didn’t need a 10x10 and instead just a 5x5 she exchanged the units quickly and I was on my way to Kentucky. This whole process was quick and easy going.
Response from Extra Space Storage (7/22/2020)
Thank you for the excellent rating, Cody. We are glad Pauline was able to provide exceptional customer service as quickly as possible. It's great to hear you had a wonderful experience throughout your rental process. We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out if you need anything!? Our team is happy to help.?
July 10, 2020
Vicky Bivens
Posted On Google
The unit i got was perfect for my needs and affordable. Pauline was amazing helpful and very polite. Because of Covid-19 everything was done over the phone and it couldn't have been easier.
Response from Extra Space Storage (7/10/2020)
Thanks, Vicky. Our team is happy to hear that Pauline was very helpful and polite. We really appreciate your business and are here to help if you need anything.
July 6, 2020
James Weddell
Posted On Google
Pauline was helpful, friendly, and overall professional. The facility is clean and appears well taken care of. We have leased one of the inside units.
Response from Extra Space Storage (7/7/2020)
Our team appreciates your positive rating, James! We're happy to hear that Pauline was helpful and friendly. Thank you for choosing Extra Space Storage and please let us know if you have any questions.
July 2, 2020
G Roberts
Posted On Google
I reserved space to store 30 years of accumulated junk in our home on line. Within minutes, Pauline called and took me through the process. Less than an hour after going on line we were raising the door on our storage space. This is a well run business, operated by wonderful people.
Response from Extra Space Storage (7/2/2020)
Thank you for taking the time to leave your feedback, G! We're so happy to hear Pauline was able to make your rental process hassle-free! Please stop by the office or give us a call if there is anything else we can do for you. We are grateful to have you at Extra Space!
June 29, 2020
Wesley Garrett
Posted On Google
Pauline was fantastic to work with - very cordial and accommodating. The facility is tucked back from the road, and is very clean and professional. We don't anticipate needing a unit for very long, but we're glad we went with Extra Space Storage. Thanks again.
Response from Extra Space Storage (6/30/2020)
Hi Wesley, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we can provide that! Your kind words mean a lot to us. We certainly appreciate the 5-star review!
June 27, 2020
Loree Barnes
Posted On Google
Super easy! And Pauline was so sweet and patient with all of my concerns and questions.
Response from Extra Space Storage (6/28/2020)
Hi Loree, thank you for your review. We're glad Pauline was patient with all of your concerns and questions. Don't hesitate to reach out if you need anything!
June 26, 2020
K Brugh
Posted On Google
Pauline was extremely friendly and helpful!! We had lots of questions and she was very patient with us. Love this place!
Response from Extra Space Storage (6/27/2020)
Hello, K. Thanks for the positive feedback. We're so happy to hear Pauline was extremely friendly and helpful! Please call (317) 662-2568 if you have any questions.
June 25, 2020
Jabari Lewis
Posted On Google
We have stored vehicles here for 18 years and highly recommend this Extra Space Storage location. The staff is friendly and attentive to all of our needs. The grounds are clean and secure, and the ease of doing business with the team at this location for 18 years has been greatly appreciated.
Response from Extra Space Storage (6/25/2020)
Jabari, Thank you for your kind words and for trusting us with your vehicle storage needs. We really appreciate you taking the time to share your experience with us. Thank you for being a loyal customer and recommending Extra Space Storage!
June 22, 2020
gianna shelton
Posted On Google
She was very helpful! Thank you so much & great prices. Thank you Pauline
Response from Extra Space Storage (6/22/2020)
Hi Gianna, we're glad Pauline was able to help! We are so glad you are satisfied with your rental rate! Stop by the office if you need anything.
June 21, 2020
Amanda west
Posted On Google
Just got my storage the other day , so far so good. Super nice, helpful staff and walked us through everything. I was having a very off day & she was so nice. The storage itself is super clean . Set back in a nice area away from the road ,so no drifters walking through lol I would recommend this place to everyone needing storage space.
Response from Extra Space Storage (6/22/2020)
Hi Amanda, we're glad our team was super nice, helpful, and walked you through everything. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!
June 4, 2020
Shawn Garrity
Posted On Google
My experience at Extra Space Storage was a one of a kind. Pauline made my tour, “a tour to never forget.” She has so much knowledge and experience in her field. She answered all of my questions with the upmost professionalism that I have experienced in a very long time. The day of the tour I felt very welcomed and very comfortable. Even though I didn’t go with the unit that day due to my change in circumstance I would recommend extra space storage to everyone that needs to store their items for either a short period or long period of time. The quality of the units are A1 and the customer service is nothing less. If and when my circumstance changes I know exactly where I’ll go to get a unit! And to the owner of extra space storage Paulines knowledge and warm welcome should not go without notice. She is an absolute joy. She is undeniably the most friendly person that I have spoke with in many many years.
Response from Extra Space Storage (6/4/2020)
Thank you for the excellent rating, Shawn. We are glad Pauline was able to provide exceptional customer service and leave such a lasting impression by giving you a warm welcome. Thank you so much for taking the time to let her know you appreciate her. We appreciate your recommendation and if you need storage in the future we would be excited to have you as a customer!
Frequently Asked Questions at 9499 E Washington St
Are storage units climate controlled at 9499 E Washington St?
Can I work out of storage units in Indianapolis, IN?
Can you run a business out of a storage unit at 9499 E Washington St?
Is it safe to store electronics in a storage unit at 9499 E Washington St?
Does 9499 E Washington St have 24 hour access self storage?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
E Washington St and S Post Rd
Directions from the North
Drive south on I-465 S. Take Exit 46. Turn left onto E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.
Directions from the South
Drive north on I-465 N. Take Exit 46. Turn left onto E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.
Directions from the East
Drive west on E Washington St. Pass Mitthoefer Rd and continue west. Our facility will be on your left.
Directions from the West
Drive east on E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.