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Extra Space Storage facility on 9499 E Washington St - Indianapolis, IN
(283 REVIEWS)

Indianapolis self storage at 9499 E Washington St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8607

Directions

Intersections/Landmarks

E Washington St and S Post Rd

Directions from the North

Drive south on I-465 S. Take Exit 46. Turn left onto E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.

Directions from the South

Drive north on I-465 N. Take Exit 46. Turn left onto E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.

Directions from the East

Drive west on E Washington St. Pass Mitthoefer Rd and continue west. Our facility will be on your left.

Directions from the West

Drive east on E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.

Frequently Asked Questions at 9499 E Washington St

Are storage units climate controlled at 9499 E Washington St?

Can I work out of storage units in Indianapolis, IN?

Can you run a business out of a storage unit at 9499 E Washington St?

Is it safe to store electronics in a storage unit at 9499 E Washington St?

Does 9499 E Washington St have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

destined4it

Posted On Google

OVERALL RATING

Excellent customer service. Nice neat clean facility.

Response from Extra Space Storage (6/27/2022)

Thank you for the kind words, Destined4it! We're committed to providing excellent customer service and a clean facility. Stop by our office if you need anything in the future!

June 3, 2022

Shanice S.

Posted On Google

OVERALL RATING

Love Lydia????

Response from Extra Space Storage (6/4/2022)

Thanks for the awesome review, Shanice! We work hard to meet the expectations of our customers, and we're happy to hear Lydia hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 662-2568 if you need anything.

May 26, 2022

Eboni W.

Posted On Google

OVERALL RATING

Good customer service she was very fast and friendly also good communication her detailed way of telling me about their promotions and or products Lydia was amazing...keep striving Mrs. Lady

Response from Extra Space Storage (5/27/2022)

Thank you for the kind words, Eboni! We're committed to providing excellent customer service. We're glad Lydia was very fast, friendly, and also good at communication. Stop by our office if you need anything in the future!

May 23, 2022

Alysa B.

Posted On Google

OVERALL RATING

Lydia was so awesome and hector was great on the phone. They helped me find the space I needed with a great price. Lydia even stayed after her work hours to help me. 10/10 recommend!

Response from Extra Space Storage (5/24/2022)

Thanks, Alysa, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Lydia and Hector were able to provide that for you at a great price. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 10, 2022

val C.

Posted On Google

OVERALL RATING

Lydia is the best. Thank you so much.

Response from Extra Space Storage (5/10/2022)

Thanks for the positive review, Val! We are glad you had a great experience with Lydia. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 30, 2022

Brittany M.

Posted On Google

OVERALL RATING

This place is absolutely amazing and I am already LOVING the unit and atmosphere....and Lydia is absolutely amazing In the office!!! I absolutely recommend thiis place 1000009% percent!!!!

Response from Extra Space Storage (5/4/2022)

Thanks for the awesome review, Brittany! We work hard to meet the expectations of our customers, and we're happy to hear Lydia hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 662-2568 if you need anything.

April 22, 2022

Derrick T.

Posted On Google

OVERALL RATING

I had a problem with the digital Noke system and could not gain access to my storage unit and I was extremely frustrated. However, Lydia is truly amazing. LydIa was extremely nice, friendly and her customer service skills were excellent. She took the time out of her day to make sure my problem was rectified before she left me. She was great to work with because she turned a bad situation into a pleasant experience. Keep her she is a great asset to Extra Space Storage.

Response from Extra Space Storage (4/22/2022)

Thank you for the kind words, Derrick. We're glad Lydia was extremely nice, and friendly and her customer service skills were excellent. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 18, 2022

London B.

Posted On Google

OVERALL RATING

Great customer service, also very clean facility.

Response from Extra Space Storage (4/19/2022)

Thanks for the awesome review, London! We know our customers value clean facilities and great customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (317) 662-2568 if you need anything.

April 15, 2022

cartier k.

Posted On Google

OVERALL RATING

I was greeted by Lydia Hodapp, ( the property manager ) & she provided Great customer service from the time I called to inquire about a unit, up until the time I purchased the unit & left. She had really good energy and friendly.. I appreciated her service !

Response from Extra Space Storage (4/15/2022)

Hi Cartier, thanks so much for your review! We are thrilled to hear your experience with Lydia was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!

April 6, 2022

Angie R.

Posted On Google

OVERALL RATING

Great service and it was easy to reserve my units online. The phone app made for easy entrance and exit into the facility!

Response from Extra Space Storage (4/6/2022)

Hi, Angie ! Thanks for the positive review, it means a lot to our team. Please call (317) 662-2568 if you have any questions about your rental.

April 6, 2022

Leanne R.

Posted On Google

OVERALL RATING

I went twice to the storage place and couldn't get into the storage that I was renting due to technical issues. Having a different option to enter storage unit would be nice if technology isn't working. Also, they raised the price to my unit by $40 with less than a month notice.

Response from Extra Space Storage (4/6/2022)

Hi Leanne, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Will you please give us a call at 888-storage to discuss what other options we may have for you?

March 19, 2022

Mitch H.

Posted On Google

OVERALL RATING

Rob Smith is the man. He is very knowledgeable and helpful. Thanks Rob.

Response from Extra Space Storage (3/19/2022)

Hello, Mitch. Thank you for the review. We're so glad Rob could meet your storage needs. Please stop by the office if you need anything!

March 14, 2022

D S.

Posted On Google

OVERALL RATING

Manager is professional and very helpful.

Response from Extra Space Storage (3/15/2022)

Thanks for the review, D! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 5, 2022

Catherine S.

Posted On Google

OVERALL RATING

Friendly, place is kept clean. It was so easy to rent . Download an app , phone in hand pull up. Opens gate and my unit. I am not tech savy but this is easy to use. Renting online was so easy .

Response from Extra Space Storage (3/6/2022)

Hi Catherine, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 4, 2022

Kindell B.

Posted On Google

OVERALL RATING

Great customer service. Always very helpful. Feel safe with my stuff here.

Response from Extra Space Storage (3/4/2022)

Thank you for the kind review, Kindell. We're glad our team was able to help! Thank you for trusting us with your valued items and for giving us the opportunity to work with you! As always, give us a call at 888-STORAGE if you need anything.

March 3, 2022

Urlis G.

Posted On Google

OVERALL RATING

the person who attends is super friendly

Response from Extra Space Storage (3/3/2022)

Hello, Urlis. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental!

March 1, 2022

Sarah P.

Posted On Google

OVERALL RATING

Lydia is amazing! She goes above and beyond for her customers. Her customer service is out of this world! She definitely cares about her customers!

Response from Extra Space Storage (3/1/2022)

Hi Sarah, Thank you so much for your awesome review! We are happy to hear Lydia has been amazing and that she has gone above and beyond to meet her customer's storage needs. You are kind for recognizing her hard work! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

February 28, 2022

Brandon

Posted On Google

OVERALL RATING

A1 Service from Lydia!!!

Response from Extra Space Storage (2/28/2022)

Thanks for the awesome review, Brandon! We work hard to meet the expectations of our customers, and we're happy to hear Lydia hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 662-2568 if you need anything.

February 22, 2022

Brittany Q.

Posted On Google

OVERALL RATING

Lydia was amazing, she followed up with me to make sure my reservation was going to be completed, she also was very personable and friendly! Glad I’m storing my belongings here!

Response from Extra Space Storage (2/22/2022)

Hi Brittany, Thanks so much for your review of Extra Space. We are glad Lydia was personable, friendly, and amazing at helping you. We love having you as a customer! Give us a call at 888-storage if you need anything.

February 21, 2022

Amanda W.

Posted On Google

OVERALL RATING

Awesome service.

Response from Extra Space Storage (2/21/2022)

Hi Amanda, Thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!