Indianapolis self storage at 9499 E Washington St

Extra Space Storage facility on 9499 E Washington St - Indianapolis, IN
Extra Space Storage
9499 E Washington StIndianapolis, IN 46229

Read 194 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

Conveniently Located Near You

Located off E Washington St between S Post Rd and S Mitthoeffer Rd, Extra Space Storage serves Indianapolis residents near Cumberland and Irvington. Locals will recognize our facility a few minutes west of Washington Square Mall behind Toys "R" Us and Dollar Tree.

A Versatile Self Storage Solution

With a large selection of storage units, climate-controlled storage, and drive-up access, Extra Space Storage on E Washington St is the solution for you in Indianapolis!

Storage Units to Fit Your Needs

Extra Space Storage can handle practically any residential or commercial storage need you have! We have units in sizes 5x5 to 10x30 with features like indoor access, drive-up access, and more.

Secure Storage

Our Indianapolis storage facility utilizes advanced security measures like an on-site resident manager, electronic gate access, and video surveillance to provide a secure environment for customers.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Experience the ultimate convenience with drive-up access! This amenity allows you to drive a vehicle right up to your unit to unload and load items quickly. Drive-up units are available in sizes 5x5 to 10x30.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Golf carts available for customer use
  • Wide-drive aisles to accommodate large moving trucks
  • ADA compliant
  • Customer pay station available

Experience the Extra Space Difference

At Extra Space Storage, we provide high-quality self storage with excellent customer service. Our friendly, professional staff maintains a clean, secure facility at all times and is available to help with whatever you need. Contact us today to reserve a storage unit in Indianapolis!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8607

Recent Customer Reviews About This Facility

September 8, 2021

Bert

Posted On Google

OVERALL RATING

Awesome customer service, I had Dakota help with setting up my rental, smooth easy and painless.

Response from Extra Space Storage (9/8/2021)

Bert, we are so happy to hear that Dakota could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

August 12, 2021

Destini S.

Posted On Google

OVERALL RATING

Super fast and easy to work with. Great deals on units.

Response from Extra Space Storage (9/8/2021)

Thank you for the excellent rating, Destini! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

August 7, 2021

mornice c.

Posted On Google

OVERALL RATING

Great rental place easy access and the staff is very nice and helpful.

Response from Extra Space Storage (9/3/2021)

Thank you so much for your kind words, Mornice. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

July 16, 2021

Carol S.

Posted On Google

OVERALL RATING

Great Experience! Jack was so kind and helpful. Did entire process over the phone - easy and efficient.

Response from Extra Space Storage (7/19/2021)

Hi Carol, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!

June 2, 2021

Michelle L.

Posted On Google

OVERALL RATING

Very helpful staff and friendly. It wasn't 24 hours like the website stated but other than that it's been a pleasant experience so far and David was very helpful on the phone with getting everything set up.

May 21, 2021

Angela S.

Posted On Google

OVERALL RATING

Hello, I contacted Extra Space Storage first thing this morning and spoke with Jack. He really perked me up about my move and made everything go so smoothly. He reviewed prices with me and offered advice and explanations where needed. I am truly already feeling good about my storage space where I will have access too today. If you need storage, please consider contacting Extra Storage Space first. They get a double thumbs up this morning.

Response from Extra Space Storage (5/22/2021)

Hi Angela, thank you for your review. We're glad Jack really perked you up about your move, made everything go so smoothly, and reviewed prices with you. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

May 18, 2021

Riley B.

Posted On Google

OVERALL RATING

3 reasons why I only gave 3 stars. 1. Almost impossible to talk to customer service or front desk 2. They shredded our lock without telling us they would when switching from locks to electronic access ( locks are not cheap ) 3. They up-charged us by 10$ after only a couple of months of renting from them. Positives I will say are I felt like the security part about it is good and access is easy now that it’s from an app. Customer service is very nice it’s just hard to get ahold of them.

Response from Extra Space Storage (5/21/2021)

Hi Riley, thank you for taking the time to leave us a review. We are glad to hear that our facility's security meets your expectations! We strive to provide 5 star service to every customer that walks through our doors or gives us a call and are sorry to hear you did not have that experience. If you ever need anything, feel free to give us a call at 888-storage.

May 11, 2021

Tessea K.

Posted On Google

OVERALL RATING

Fast, friendly and efficient. Very professional and would use again. Great recommendation.

Response from Extra Space Storage (5/13/2021)

Hi Tessea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

May 10, 2021

Maria S.

Posted On Google

OVERALL RATING

Great phone service for booking and information!!

Response from Extra Space Storage (5/11/2021)

Thank you for the kind words, Maria! We're committed to providing excellent customer service, and we are glad you received great service! We're always here to help at 888-storage.

April 1, 2021

Leanne P.

Posted On Google

OVERALL RATING

Excellent storage options and security. Very helpful friendly staff. 10 out of 10.

Response from Extra Space Storage (4/8/2021)

Thank you for your kind words, Leanne. Security is our top priority and we appreciate that you have trusted us with your belongings! We're always here to help at 888-storage.

March 19, 2021

gamerboy

Posted On Google

OVERALL RATING

Robert was very nice and helpful

Response from Extra Space Storage (3/20/2021)

Hello, Gamerboy. Thank you for the review. We're so glad Robert could meet your storage needs. Please stop by the office if you need anything!

January 6, 2021

Morpheusluv

Posted On Google

OVERALL RATING

The customer service was wonderful! They stayed after hours to ensure I was taken care of. Thank you Ethan!!

November 10, 2020

Joel P.

Posted On Google

OVERALL RATING

the staff was kind courteous and considerate. the facility was clean and readily accessible. the one drawback i had is I wish they would have suggested an extra space storage facility closer to my zip code - other than that it was a great experience . I will suggest extra space storage to others in the future

Response from Extra Space Storage (11/15/2020)

Hi Joel, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If there is anything we can do for you, please let us know at 888-storage. We are grateful to have you at Extra Space!

August 30, 2020

Dan S.

Posted On Google

OVERALL RATING

Computer issues and eventually will be staffed on a part time basis.

Response from Extra Space Storage (8/31/2020)

Hi Dan, thank you for leaving us a review. We strive to provide 5-star service and are disappointed to hear that we fell short. If there's anything we can do to improve your experience please call us at 888-STORAGE

August 6, 2020

Toni S.

Posted On Google

OVERALL RATING

Ms. Pauline was great to us and making sure we had all we needed..we had to reschedule and that was not a problem..overall thanks to them for their ease of service..especially Ms. Pauline..thank you

Response from Extra Space Storage (8/7/2020)

Thanks, Toni. We are thrilled you had a great experience renting with Pauline. Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.

August 4, 2020

Kylie K.

Posted On Google

OVERALL RATING

Pauline is SO sweet and very helpful.

Response from Extra Space Storage (8/4/2020)

Hello, Kylie. Thank you for the review. We're so glad Pauline could meet your storage needs! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance.

July 30, 2020

David C.

Posted On Google

OVERALL RATING

I am very pleased with Extra Space Storage. Pauline Stillabower is very helpful, and professional. Like this better than any storage company I have been with!

Response from Extra Space Storage (8/4/2020)

Thanks, David. We are thrilled you had a great experience with Extra Space Storage. We are always available at 888-STORAGE to assist you.

July 29, 2020

Tracy W.

Posted On Google

OVERALL RATING

My experience with Extra Space overall has been great!!! The price is well worth the safeness... In road living from Florida to Indy This place has been helpful with great customer service!!! Ask for Pauline in Indy... she is great!!!

Response from Extra Space Storage (7/29/2020)

Hi Tracy, thanks so much for your review! We are thrilled to hear your experience with Pauline was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!

July 28, 2020

Greg A.

Posted On Google

OVERALL RATING

The staff was very helpful and friendly!

Response from Extra Space Storage (7/28/2020)

Our team is grateful for your rating, Greg. Please contact us at (317) 662-2568 if you have any questions.

July 26, 2020

kenneth s.

Posted On Google

OVERALL RATING

Extra space were very professional and on point.

Response from Extra Space Storage (7/27/2020)

Hi Kenneth, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if you need any future assistance!

Frequently Asked Questions at 9499 E Washington St

Are storage units climate controlled at 9499 E Washington St?

Can I work out of storage units in Indianapolis, IN?

Can you run a business out of a storage unit at 9499 E Washington St?

Is it safe to store electronics in a storage unit at 9499 E Washington St?

Does 9499 E Washington St have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

E Washington St and S Post Rd

Directions from the North

Drive south on I-465 S. Take Exit 46. Turn left onto E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.

Directions from the South

Drive north on I-465 N. Take Exit 46. Turn left onto E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.

Directions from the East

Drive west on E Washington St. Pass Mitthoefer Rd and continue west. Our facility will be on your left.

Directions from the West

Drive east on E Washington St. Pass S Post Rd and continue east. Our facility will be on your right.