Extra Space Storage facility on 4723 S Emerson Ave - Indianapolis, IN
(349 REVIEWS)

Indianapolis self storage at 4723 S Emerson Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8608

Directions

Intersections/Landmarks

Emerson Ave and I-465

Directions from the North

Drive south on Emerson Ave. Pass I-465 and continue south. Our facility will be on your left at E Kroger Ln.

Directions from the South

Drive north on Emerson Ave. Pass Thompson Rd and continue north. Our facility will be on your right at E Kroger Ln.

Directions from the East

Drive southwest on I-465 S. Take Exit 52. Turn left onto Emerson Ave. Our facility will be on your left at E Kroger Ln.

Directions from the West

Drive east on I-465 E. Take Exit 52. Turn right onto Emerson Ave. Our facility will be on your left at E Kroger Ln.

Frequently Asked Questions at 4723 S Emerson Ave

How secure are storage units at 4723 S Emerson Ave?

Can I use a storage unit as a gym at 4723 S Emerson Ave?

Are there restrictions on what I can put in a storage unit in Indianapolis, IN?

What type of lock do I need for a storage unit at 4723 S Emerson Ave?

Can I visit my storage unit after hours at 4723 S Emerson Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 12, 2022

Monsta 1.

Posted On Google

OVERALL RATING

The staff was great and helpful Christopher who was filling in done a great job.

Response from Extra Space Storage (6/13/2022)

Hello, Monsta. Thank you for the 5-star review! We're so happy Christopher could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 10, 2022

Sara A.

Posted On Google

OVERALL RATING

Amanda is amazing! Had some financial issues and was about to lose everything I own, she helped me and I was able to get my precious memories...

Response from Extra Space Storage (6/10/2022)

Thanks for taking the time to leave us a review, Sara! We are so glad Amanda could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 24, 2022

Bryan F.

Posted On Google

OVERALL RATING

Renters beware. Initially I was pretty happy with the value that Extra Space offers but you'll quickly see that this diminishes in a short time. When I first rented a temperature controlled 10x10 space at this location I was at $131 per month. About eight or nine months later I got hit with a 15 percent price increase that took it to $155. Not a  huge deal, I get it, inflation happens. Fast forward to another eight months to present day and I was hit with a 35% price increase to $235! That is a 45% total price increase in 18 months! I called them and they lowered it to $200 a month that now matches what they have on their website. I don't know what is going on behind the scenes here but it raises my suspicion. Had I not called I would be paying $235 a month! The employees explain that their prices align with market conditions. That's fine, but where was my notice that the price was going to increase? And why didn't my new price not even match the non-web discount at $189 + insurance? The positive side is, the facility is clean and well kept; however, I'd warn any potential renter that unless you plan to rent very short term, expect your rent to increase drastically within 18 months. Overall this is the general storage facility pricing model; they get you in at a low price and then they jack up the rent later because they know it'll be too much of a pain for you move all of your stuff somewhere else! Good luck!

Response from Extra Space Storage (9/24/2019)

Hi Bryan, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We make sure to mail a notice to the address on file 30 days in advance prior to the new rate taking effect so we apologize you did not receive it. In some cases, it can be mistaken as junk mail and thrown away due to it being the size of a postcard. Periodically rates are reviewed. Sometimes an increase is issued due to things such as bringing the rate closer to the market rate which would be why it did not match the online web rate. Please feel free to contact us at (317) 489-3210 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

May 18, 2022

Caite P.

Posted On Google

OVERALL RATING

Amanda was extremely helpful to get my account set up as soon as possible! This is my second time renting a unit with Extra Space Storage and I highly recommend them!

Response from Extra Space Storage (5/19/2022)

Thank you for the wonderful feedback, Caite. We're thrilled you had a positive experience with Amanda at Extra Space Storage. Please stop by the office if you have any questions.

May 15, 2022

Jennifer C.

Posted On Google

OVERALL RATING

Grateful for the secure, clean facility to store my items during a move! Very helpful staff

Response from Extra Space Storage (5/15/2022)

Thank you for your feedback, Jennifer! Providing renters with clean and secure facilities is our top priority. We're glad our team was very helpful. If you ever need anything, feel free to stop by.

May 14, 2022

Stefan S.

Posted On Google

OVERALL RATING

Exquisitely helpful!!

Response from Extra Space Storage (5/14/2022)

Hi, Stefan ! Thanks for the positive review, it means a lot to our team. Please call (317) 489-3210 if you have any questions about your rental.

May 10, 2022

Erik P.

Posted On Google

OVERALL RATING

Nice to work with, super clean facility.

Response from Extra Space Storage (5/10/2022)

Thank you, Erik, for the great review! It's wonderful to hear you had a positive experience with us and that you found our property to be super clean! We want you to know that we are here to assist you with any further storage needs! Give us a call at (317) 489-3210 if anything comes up!

May 10, 2022

Joann R.

Posted On Google

OVERALL RATING

Very helpful and understanding company. They take care of your needs. Your items are safe with this company. I would like to say thank you for storing my items. Extra Space STORAGE..

Response from Extra Space Storage (5/10/2022)

Hi Joann, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, understanding staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for trusting us with your valued items and for giving us the opportunity to work with you! As always, give us a call at 888-STORAGE if you need anything.

April 22, 2022

Catrina S.

Posted On Google

OVERALL RATING

Clean facility. Staff was nice, friendly and helpful. Got our unit within a few minutes. Currently have a two units here. Reasonable rates. Easy access. No problems.

Response from Extra Space Storage (9/19/2021)

Hi Catrina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 20, 2022

Taylor J.

Posted On Google

OVERALL RATING

Amanda was so sweet and very personable!

Response from Extra Space Storage (4/21/2022)

Hello, Taylor Janel. Thank you for the review. We're so glad Amanda could meet your storage needs. Please stop by the office if you need anything!

April 18, 2022

Bailey W.

Posted On Google

OVERALL RATING

Amanda rocks!

Response from Extra Space Storage (4/19/2022)

Thanks for the awesome review, Bailey! We work hard to meet the expectations of our customers, and we're happy to hear Amanda hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 489-3210 if you need anything.

April 16, 2022

G R.

Posted On Google

OVERALL RATING

New customer at this location, I’ve never rented from a storage unit before. Keith at the front desk went above and beyond at helping me set up my account. He ran me through everything I needed to know and set a precedent at how this place operates. Would recommend.

Response from Extra Space Storage (4/16/2022)

Thanks for the awesome review, G! We work hard to meet the expectations of our customers, and we're happy to hear Keith hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 489-3210 if you need anything.

April 9, 2022

Bsa 1.

Posted On Google

OVERALL RATING

They were super nice and gave me a great deal for my unit. Just overall good experience. Place was super clean, never once saw any bugs or anything even in winter. Plus none of my stuff ever got broken into or went missing lol.

Response from Extra Space Storage (4/9/2022)

Hi Bsa, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 2, 2022

Corey W.

Posted On Google

OVERALL RATING

He gave me great service, very thorough, polite and conversational. Even stayed after 530 to finish my order. Wonderful service

Response from Extra Space Storage (4/2/2022)

Thank you for your review, Corey. We are glad our team was thorough, polite, and conversational. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

March 30, 2022

PJ D.

Posted On Google

OVERALL RATING

Very easy process to move in along with clean storage units!

Response from Extra Space Storage (3/30/2022)

Thank you for the excellent rating, Pj! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 29, 2022

Kelen R.

Posted On Google

OVERALL RATING

The location on Emerson close to 465 was a great experience they were helpful they were kind. I would definitely refer , if anyone would ask where is a good place to store your items.

Response from Extra Space Storage (3/29/2022)

Thanks for the kind words, Kelen! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (317) 489-3210 if you need anything.

March 28, 2022

Ayren J.

Posted On Google

OVERALL RATING

Rob Smith called to let me know I didn't secure my storage unit safely. Ive have had great customer service everytime and they are always willing to help

Response from Extra Space Storage (3/28/2022)

Hello, Ayren. Thank you for the 5-star review! We're so happy Rob could help. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

March 11, 2022

David K.

Posted On Google

OVERALL RATING

Rod did great job and was very helpful

Response from Extra Space Storage (3/11/2022)

Thank you for the kind words, David. We're glad Rod was able to help! Our team is here to serve you, so give us a call at (317) 489-3210 if you need any future assistance.

March 5, 2022

Nicholas S.

Posted On Google

OVERALL RATING

Very nice professional ladies in the office. Nice smiles and awesome personalities.

Response from Extra Space Storage (5/18/2020)

Hi Nicholas, your kind words are appreciated! We make it a priority to provide clean facilities and excellent customer service so we are so glad to hear your experience reflects that. Thank you for choosing Extra Space Storage for your storage needs!

February 25, 2022

Tasha V.

Posted On Google

OVERALL RATING

Amanda is such a great help. She got me in and out in no time.

Response from Extra Space Storage (2/25/2022)

Thank you for the kind words, Tasha. We're glad Amanda was able to help! Our team is here to serve you, so give us a call at (317) 489-3210 if you need any future assistance.