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Extra Space Storage facility on 5390 Rockville Rd - Indianapolis, IN
(300 REVIEWS)

Indianapolis self storage at 5390 Rockville Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8609

Directions

Intersections/Landmarks

Rockville Rd and Lynhurst Dr

Directions from the North

Drive south on I-465 S. Take Exit 13. Turn left onto Rockville Rd. Our facility will be on your left before Lynhurst Dr.

Directions from the South

Drive north on I-465 N. Take Exit 13. Turn right onto Rockville Rd. Our facility will be on your left before Lynhurst Dr.

Directions from the East

Drive west on Washington St. Turn right onto Rockville Rd. Our facility will be on your right after Lynhurst Dr.

Directions from the West

Drive east on Rockville Rd. Pass I-465 and continue east. Our facility will be on your left before Lynhurst Dr.

Frequently Asked Questions at 5390 Rockville Rd

Why should I use a climate controlled storage unit at 5390 Rockville Rd?

Can I use a storage unit as a workshop at 5390 Rockville Rd?

What is the smallest storage unit I can rent at 5390 Rockville Rd?

What size padlock should I use for storage unit at 5390 Rockville Rd?

What is the average height of a storage unit at 5390 Rockville Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Thomas S.

Posted On Google

OVERALL RATING

Excellent customer service

Response from Extra Space Storage (6/28/2022)

Hi, Thomas ! Thanks for the positive review, it means a lot to our team. Please call (317) 836-0601 if you have any questions about your rental.

June 28, 2022

William T.

Posted On Google

OVERALL RATING

Tori was awesome

Response from Extra Space Storage (6/29/2022)

Thanks for the awesome review, William! We work hard to meet the expectations of our customers, and we're happy to hear Tori hit the mark for you! Don't hesitate to stop by the office or contact us at (317) 836-0601 if you need anything.

June 28, 2022

Robert J.

Posted On Google

OVERALL RATING

I have used Extra Space Storage for years now and I've always had a great experience with the staff and the unit(s).

Response from Extra Space Storage (6/19/2021)

Hi Robert, thanks for being a loyal customer! We're grateful to have you as a customer. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 28, 2022

Carolyn W.

Posted On Google

OVERALL RATING

Went to get prices to rent a space, and the employee Tori W. Was very helpful, knowledgeable and friendly. Was having a really bad day and she took the time to help me. Will definitely be back because I love friendly helpful people. ??

Response from Extra Space Storage (6/29/2022)

Thank you for the kind review, Carolyn. We're glad Tori was knowledgeable, friendly, and able to help! Our team is here to serve you, so give us a call at (317) 836-0601 if you need any future assistance.

June 22, 2022

Sami B.

Posted On Google

OVERALL RATING

Super easy and the people are super nice!

Response from Extra Space Storage (6/23/2022)

Hi, Sami ! Thanks for the positive review, it means a lot to our team. Please call (317) 836-0601 if you have any questions about your rental.

June 22, 2022

Jason L.

Posted On Google

OVERALL RATING

Easy as it gets I had a good price but wansnt told over the phone the my price was going to jump way high and its kinda unfair So i told then already nothing has been done to atleast lower alittle monthly but im thinking moving it out finding another The place here is clean and close but pricing is alittle high

Response from Extra Space Storage (9/11/2021)

Thank you for leaving us a rating, Jason. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (317) 836-0601 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

June 16, 2022

Michael M.

Posted On Google

OVERALL RATING

I enjoy the remote access. The manager very nice and helpful. I can see my belongings are going to be secure here.

Response from Extra Space Storage (6/16/2022)

Thank you for your kind words, Michael. Security is our top priority and we appreciate that you have trusted us with your belongings! If there is anything we can do for you, please let us know at 888-storage.

May 31, 2022

Bettye W.

Posted On Google

OVERALL RATING

Christy was very helpful she gave me a price I told her I couldn't that . She worked a price I could afford, I am thankful I live on a fixed income. She was very courtesy and knowledgeable of her job.

Response from Extra Space Storage (6/1/2022)

Hi Bettye, Thank you for taking the time to leave your review! We pride ourselves on having a courteous, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Christy! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 30, 2022

Kathy K.

Posted On Google

OVERALL RATING

Very clean and friendly customer service

Response from Extra Space Storage (5/30/2022)

Thanks for the awesome review, Kathy! We know our customers value clean facilities and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (317) 836-0601 if you need anything.

April 15, 2022

craig y.

Posted On Google

OVERALL RATING

Great personality and very helpful! Quick and easy to get a storage!

Response from Extra Space Storage (4/15/2022)

Thanks for the awesome review, Craig! We are glad you found our rental process easy and quick and our team to be very helpful. Don't hesitate to stop by the office or contact us at (317) 836-0601 if you need anything.

March 19, 2022

alexandra l.

Posted On Google

OVERALL RATING

Although I was only renting through ExtraSpace for two months, my experience was absolutely amazing. The store manager, Rebecca, has been nothing less than perfect. She has been accommodating and communicative. During the snow storm our unit had frozen shut and we were unable to access our things, within hours I had an email response and the next morning when I stopped by, it had been completely fixed! My experience been absolutely amazing due to the hard work of the store manager. Would definitely rent again!

Response from Extra Space Storage (3/19/2022)

Hi Alexandra. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rebecca! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

March 3, 2022

Sarah S.

Posted On Google

OVERALL RATING

Wonderful place, very clean! Rebecca is very nice and answered all questions I had, definitely recommend this facility!

Response from Extra Space Storage (3/3/2022)

Hi Sarah, thank you for your recommendation! We're so happy to hear that your experience with Rebecca and the cleanliness of the facility has been positive! Please give us a call at 888-storage if you need further assistance with your storage needs.

February 14, 2022

Terry D.

Posted On Google

OVERALL RATING

The sales lady was very professional, very helpful And explained everything where I could understand. I really felt like she appreciated my business And what I was doing. Thank you so very much

Response from Extra Space Storage (2/14/2022)

Thank you for the great review, Terry. We're thrilled you had a positive experience at Extra Space Storage. Our team is grateful for your business! Give us a call at 888-storage whenever you need us.

February 7, 2022

Patty D.

Posted On Google

OVERALL RATING

Becky was nice helped me out there and I got a storage space it was nice I would recommend anyone to rent to with Extra Space Storage.

Response from Extra Space Storage (2/5/2022)

Hi Patty, thank you for recommending us. We're glad Becky was nice helped you out. Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 29, 2022

Gia S.

Posted On Google

OVERALL RATING

I have met two of the employees Rebecca and Treace . I appreciate them. I am more than satisfied. Thank you....I give 5 stars for both of them, also for the property up keep very well maintained/managed...

Response from Extra Space Storage (1/29/2022)

Hi Gia, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions.

January 29, 2022

patti h.

Posted On Google

OVERALL RATING

Rebecca was great she returned my call fast and professionally. She answered questions regarding out first storage purchase. Thank you.

Response from Extra Space Storage (1/29/2022)

We think Rebecca is great too! Thanks for the positive review, Patti. We're glad she returned your call fast and professionally and answered questions regarding your first storage purchase. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 17, 2022

John F.

Posted On Google

OVERALL RATING

Good people ??

Response from Extra Space Storage (1/17/2022)

We think our team is great too! Thanks for the positive review, John. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 17, 2022

Coady K.

Posted On Google

OVERALL RATING

Rebecca was great. She set me up with a storage unit for the next day. She answered all questions and was extremely thorough. And she had jokes. Really pleased with my experience.

Response from Extra Space Storage (1/17/2022)

Hello, Coady. Thank you for the 5-star review! We're so happy Rebecca could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!

January 15, 2022

Tyler G.

Posted On Google

OVERALL RATING

This place is great. Always able to get ahold of someone about problems or issues.

Response from Extra Space Storage (1/15/2022)

Thanks for sharing your positive experience, Tyler. We're committed to being your go-to stop for all your local storage needs! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 14, 2022

Kevin B.

Posted On Google

OVERALL RATING

Rebecca was the best super helpful and wouldn't ask for any other person to assist me. She definitely cleared up a lot of confusion and made my day alot better!

Response from Extra Space Storage (1/15/2022)

Hi Kevin, thank you for your review. We're glad Rebecca was super helpful, cleared up a lot of confusion, and made your day a lot better! Give us a call at 888-STORAGE if there is anything, we can do to assist you.