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Extra Space Storage facility on 6231 Crawfordsville Rd - Indianapolis, IN
(264 REVIEWS)

Indianapolis self storage at 6231 Crawfordsville Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0428

Directions

Intersections/Landmarks

Just east of I-465 on south side of Crawfordsville Road behind Long John Silvers and McDonalds.

Directions from the North

Drive south on I-465. Take exit 16A-B and turn left onto US-136 E/Crawfordsville Rd. Turn right at Denny’s. Our facility will be directly ahead.

Directions from the South

Drive north on I-465. Take exit 16A and turn right onto Crawfordsville Rd. Turn right at Denny’s. Our facility will be directly ahead.

Directions from the East

Drive west on W 16th St. At the roundabout, take the 1st exit for Crawfordsville Rd. Turn left before McDonald’s. Turn right at the stop sign and our facility will be on the left.

Directions from the West

Drive southeast on Crawfordsville Rd. Pass CVS and continue straight. Cross I-74 and turn right at Denny’s. Our facility will be directly ahead.

Frequently Asked Questions at 6231 CRAWFORDSVILLE RD

Can I visit my storage unit after hours at 6231 Crawfordsville Rd?

Do I need insurance to rent a storage unit in Indiana?

Do I have to sign a lease to get a storage unit in Indiana?

How far in advance do I need to reserve a storage unit?

What is the average height of a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Rhonda S.

Posted On Google

OVERALL RATING

Tori was Fantabulous!

Response from Extra Space Storage (5/19/2019)

Thank you for choosing Extra Space Storage, Rhonda! We're here to help if you need assistance with your rental. Call us at (317) 248-9498 with any questions!

June 26, 2022

Jonathan W.

Posted On Google

OVERALL RATING

Please don’t use this company, they will steal your money and items. Because it’s a large company they know people can’t afford to take them to court, over a few hundred dollars. INDIANAPOLIS,INDIANA I’m giving it 5 stars because they don’t post 1stars reviews. I spoke to Orlando, Store manager and Justin, regional manager, multiple times on the process of vacate to leave. I was going to pay my full storage amount but was instructed to pick vacate to leave and I can pay 1/2 my balance but have 24hours to vacate. In order to vacate customer has to bring cash, no money orders, no checks, no debt/credit only cash. I pay to vacate on a Saturday, because I travel for n office hour with a staff present, they close at 5:30 pm. I have to wait until Monday, but my 24hours of up and my unit is scheduled to be auction off on Tuesday, but I work during the week and these individuals understood that because I’ve talked to them about my situation.

Response from Extra Space Storage (6/26/2022)

Hi Jonathan, thank you for taking the time to leave us a review. We strive to provide 5-star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review it internally and make any necessary adjustments. Please call us at 888-storage if you'd like to discuss your experience in more detail.

June 17, 2022

Michelle M.

Posted On Google

OVERALL RATING

Fantastic experience working with staff at this location. I would recommend Extra Space storage to anyone who likes a hasstle-free experience!

Response from Extra Space Storage (6/17/2022)

Hi Michelle, thanks so much for recommending us. We are thrilled to hear your experience was fantastic. Please stop by the office or give us a call at 888-STORAGE.

June 10, 2022

Madalyn T.

Posted On Google

OVERALL RATING

Orlando was very professional and knowledgeable. He made sure I received the space I needed.

Response from Extra Space Storage (6/11/2022)

Hi Madalyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Orlando! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 9, 2022

Noemi T.

Posted On Google

OVERALL RATING

Excellent service

Response from Extra Space Storage (6/9/2022)

Thank you for the kind words, Noemi! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

June 2, 2022

Beth S.

Posted On Google

OVERALL RATING

Anytime I had a question or couldn't access the gate or keyless entry unit they always answered the phone, came out to the access gate and even helped me uninstall and reinstall the application if need be. Always.friendly and autopay was simple easy and painless. I recommend Extra Space Storage to anyone in Speedway who wants great Customer Service and simple, easy and stress free storage space.

Response from Extra Space Storage (6/2/2022)

Hi Beth. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 31, 2022

Patrick H.

Posted On Google

OVERALL RATING

Rented for over a year now. Easy to access, use, and switch units using the app.

Response from Extra Space Storage (5/31/2022)

Hello, Patrick. Thank you so much for being a loyal customer, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (317) 248-9498.

May 31, 2022

Abolanle O.

Posted On Google

OVERALL RATING

I received prompt attention and fair pricing

Response from Extra Space Storage (5/31/2022)

Hi Abolanle!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (317) 248-9498 or stop by the facility!

May 11, 2022

Kim S.

Posted On Google

OVERALL RATING

These people are AMAZING!

Response from Extra Space Storage (4/9/2022)

Thank you for taking the time to leave a positive rating, Kim! Your feedback means a lot to our team. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 27, 2022

Denise C.

Posted On Google

OVERALL RATING

Orlando was very very helpful. Was professional and had awesome customer service skills! Thank you Orlando!

Response from Extra Space Storage (4/27/2022)

Hi Denise, thank you for your review. We're glad Orlando was very very helpful, was professional, and had awesome customer service skills! Stop by our office if you need assistance or have any questions.

April 11, 2022

NaTasha P.

Posted On Google

OVERALL RATING

Absolutely amazing customer service by Orlando!!!

Response from Extra Space Storage (4/11/2022)

Thank you for the kind words, Natasha! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Orlando reflects that. If you ever need anything, feel free to stop by.

April 6, 2022

Kashawn C.

Posted On Google

OVERALL RATING

Fast friendly service! Very welcoming!

Response from Extra Space Storage (4/6/2022)

Thank you for the kind words, Kashawn! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

March 26, 2022

Joshalynn C.

Posted On Google

OVERALL RATING

Robert was very nice!

Response from Extra Space Storage (3/26/2022)

Thanks for the great review, Joshalynn! We're glad Robert was very nice. Please call us at (317) 248-9498 if you have any questions!

March 19, 2022

Ashley B.

Posted On Google

OVERALL RATING

Very welcoming , straight to the point … helped very quickly ??

Response from Extra Space Storage (3/20/2022)

Hi Ashley, thank you for your review. We're glad our team was very welcoming, straight to the point, and helped very quickly. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

February 22, 2022

kirk s.

Posted On Google

OVERALL RATING

Mr. Grayer was extremely helpful and accommodating. Very knowledgeable and professional. He is a valuable asset to your company !! It was a pleasure to work with him.

Response from Extra Space Storage (2/22/2022)

Hi Kirk, we appreciate you taking the time to share your experience with us! We agree, Mr. Grayer is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 19, 2022

Karen S.

Posted On Google

OVERALL RATING

Robert Grayer was amazing today very helpful and nice very good prices on storage units

Response from Extra Space Storage (2/19/2022)

Thank you for the kind words, Karen. We're glad Robert was able to help! Our team is here to serve you, so give us a call at (317) 248-9498 if you need any future assistance.

February 2, 2022

Dolapo A.

Posted On Google

OVERALL RATING

The Rep was very professional and helpful. I would recommend them any day.

Response from Extra Space Storage (2/3/2022)

Thanks for the kind words, Dolapo! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (317) 248-9498 if you need anything.

January 25, 2022

Dilma C.

Posted On Google

OVERALL RATING

Nice attention with the customer.

Response from Extra Space Storage (8/1/2019)

Hi Dilma, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 248-9498 or stop by the office if you need anything!

January 18, 2022

Windy O.

Posted On Google

OVERALL RATING

My experience with Extra Space Storage has been nothing but Awesome!!!! While believe me when I say I felt that my belongings were safe, the area was so clean and everyone that I spoke to on the phone was polite and professional. Thank you'll so much for everything.

Response from Extra Space Storage (1/19/2022)

Hi Windy, thanks so much for your review! We are thrilled to hear your experience has been nothing but awesome. Providing renters with clean and secure facilities is our top priority. We're glad our team was polite and professional. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 2, 2022

Eric S.

Posted On Google

OVERALL RATING

Clean facility, loved the technology used for this facility. Only downfall was was $$$, was affordable for the first year and my price more than doubled after the first year.

Response from Extra Space Storage (1/3/2022)

Eric, thank you for the review. We are glad the cleanliness and quality of our property met your needs. We are sorry to hear about the rate changes. We will be sure to send your feedback up for review to help access future pricing. As always, give us a call at 888-STORAGE if you need anything.