Extra Space Storage facility on 8080 Steilen Dr - Florence, KY
(365 REVIEWS)

Florence self storage at 8080 Steilen Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1717

Directions

Intersections/Landmarks

Behind KFC and Arby's US 42

Directions from the North

Drive south on I-71. Take exit 180 and turn right onto US-127. Turn left onto Holiday Pl. Turn right at Arby’s onto Steilen Dr. Our facility will be directly ahead.

Directions from the South

Drive north on I-71. Take exit 180 and turn left onto US-127. Turn left onto Holiday Pl. Turn right at Arby’s onto Steilen Dr. Our facility will be directly ahead.

Directions from the East

Drive southwest on US-127. Pass Boone County Public Library and continue straight. Cross I-71/I-75 and turn left onto Holiday Pl. Turn right at Arby’s onto Steilen Dr. Our facility will be directly ahead.

Directions from the West

Drive northeast on US-127. Pass Weaver Rd and continue straight. Turn right onto Holiday Pl. Turn right at Arby’s onto Steilen Dr. Our facility will be directly ahead.

Frequently Asked Questions at 8080 Steilen Dr

How hot can a storage unit get in the summer at 8080 Steilen Dr?

Can you store a car in self storage at 8080 Steilen Dr?

Do I need insurance to rent a storage unit in Florence, KY?

What is the largest storage unit I can rent at 8080 Steilen Dr?

How secure are storage units at 8080 Steilen Dr?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Crissy S.

Posted On Google

OVERALL RATING

We couldn't be more happy with using this storage facility! They had exactly what we needed and at a good price. Easy to deal with and easy access when needed. Highly recommend!

Response from Extra Space Storage (6/25/2022)

Thanks for the kind words, Crissy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (859) 525-2700 if you need anything.

June 25, 2022

Deborah A.

Posted On Google

OVERALL RATING

They are very nice and professional to everyone. They held my reservation until I had the time to call in to finish the paperwork. I will definitely rent from them again.

Response from Extra Space Storage (6/27/2022)

Thank you, Deborah, for the great rating! It's wonderful to hear you had a positive experience with us and that our team was professional and kind! We are here for any future storage needs. Give us a call at (859) 525-2700 if anything comes up!

June 25, 2022

Janice

Posted On Google

OVERALL RATING

Stephen is always knowledgeable, professional and friendly…. Thank you!

Response from Extra Space Storage (6/25/2022)

Hi Janice, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stephen! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 15, 2022

Nicole W.

Posted On Google

OVERALL RATING

Staff was extremely helpful when we ran across some issues moving into the unit and helped us figure out a solution.

Response from Extra Space Storage (6/16/2022)

Hi Nicole, thank you for your review. We're glad our team was able to help! Stop by our office if you need anything in the future!

June 14, 2022

Rachael H.

Posted On Google

OVERALL RATING

I used this facility for about 9 months and I will say the property was very clean and well kept! One way gate entry ensures a sense of security and safety. I leased a temperature controlled unit and all of my items stayed dry and undamaged throughout winter and rain. All agreements were done over either email or phone making the move in/out process extremely easy and convenient. Definitely would lease again!!

Response from Extra Space Storage (6/15/2022)

Thank you for your feedback, Rachael! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 13, 2022

Kimberly B.

Posted On Google

OVERALL RATING

This storage unit property is set far away from any major street, beautifully kept, and the people there are friendly and helpful. If i needed storage i definately would get one!!????????

Response from Extra Space Storage (6/14/2022)

Wow, thanks for the great review Kimberly! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (859) 525-2700.

June 13, 2022

Angela S.

Posted On Google

OVERALL RATING

Staff is super nice and helpful. We started renting in October for 91 dollars by December the prices were raised to 151 dollars!! We just now got everything moved out .. took time to find space for it. I would have given 5 stars but the price increase was ridiculous.

Response from Extra Space Storage (6/14/2022)

Hi Angela, thanks for the review. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 24, 2022

Keith J.

Posted On Google

OVERALL RATING

ESS on Steilen Drive in Florence, KY is worth every star.

Response from Extra Space Storage (5/25/2022)

Keith, You have no idea how much these 5 little stars mean to us! Thanks so much for the review of our Florence location. We are here to serve you, so give us a call at (888)-STORAGE if you need any future assistance.

May 19, 2022

Karen C.

Posted On Google

OVERALL RATING

I have not had any issues with the facility and all employees that I have spoken to have been very nice. The only "negative" would be in how the price has continually gone up. When I placed items in storage last July - the price started at $179. 00 per month. The price increased at the beginning of the year to $225.00 per month. I received a note yesterday that the price will again increase to $245.00 per month starting June. I am now removing my remaining items from storage.

May 19, 2022

discndat d.

Posted On Google

OVERALL RATING

Have had nothing but great experience, including today when I broke a key off in the lock and they immediately gave me a replacement. Thank you so much.

Response from Extra Space Storage (5/19/2022)

Hello, Discndat. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

May 2, 2022

kimberly m.

Posted On Google

OVERALL RATING

Price for unit probably 12X12, started high at $111/month and in 3 months it jumped to $175/month. Do not use for long or you will be price gouged!

Response from Extra Space Storage (5/4/2022)

We're sorry to hear this, Kimberly Moser. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please feel free to contact us at (859) 525-2700 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

April 23, 2022

Paulette b.

Posted On Google

OVERALL RATING

The rate increases were ridiculous. It started at $97 in July 2020 and when I finally bought a house and pulled my stuff out of storage in April 2022, I was pay $222.

Response from Extra Space Storage (4/24/2022)

Thanks for the review, Paulette. We're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

April 18, 2022

Aimee S.

Posted On Google

OVERALL RATING

Great customer service. They made renting a unit super easy. I was able to get my questions answered quickly with phone access to both a national and local rep. And Steven took care of setting up the contract so I didn’t have to go back to their website to fill anything out after the call.

Response from Extra Space Storage (4/19/2022)

Thank you for taking the time to leave your feedback, Aimee! We're so happy to hear Steven and the team were able to make your rental process super easy! Give us a call at (859) 525-2700 if you need any future assistance.

April 11, 2022

Rebekah M.

Posted On Google

OVERALL RATING

We used a storage unit to store our stuff while we moved cross county. The reservations and moving in was super easy and the app is amazing. The office staff are very professional and pleasant and moving out was just as easy as moving in. Definitely recommend and will use again if we need a storage unit.

Response from Extra Space Storage (4/11/2022)

Hi Rebekah, thank you for your review. We're glad our team was very professional and pleasant. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

April 11, 2022

Jamie P.

Posted On Google

OVERALL RATING

We used this location for multiple units over past 6 months. Excellent facility and customer service and will highly recommend to others.

Response from Extra Space Storage (4/11/2022)

Thank you for recommending us, Jamie! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 11, 2022

Randy C.

Posted On Google

OVERALL RATING

Quick application and easy to work with.

Response from Extra Space Storage (4/11/2022)

Thank you for the excellent rating, Randy! We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 11, 2022

Grace G.

Posted On Google

OVERALL RATING

Amazing servicnice and helpful I completely recommend storing your items here!!!!

Response from Extra Space Storage (11/18/2021)

Thanks for the kind words, Grace! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (859) 525-2700 if you need anything.

April 9, 2022

Charles S.

Posted On Google

OVERALL RATING

Easy to access the unit and property always felt safe and clean.

Response from Extra Space Storage (10/19/2021)

Thank you for your feedback, Charles! Providing renters with clean and secure facilities is our top priority. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 7, 2022

Erin A.

Posted On Google

OVERALL RATING

I reserved a storage unit online. A representive called me within an hour to finish the rental process. Everything was quick and easy.

Response from Extra Space Storage (4/7/2022)

Thank you for the excellent rating, Erin! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

April 5, 2022

Shirley V.

Posted On Google

OVERALL RATING

Had a unit here for months. I can't complain everything is clean and the unit never had any bugs or pest. Would definitely recommend.

Response from Extra Space Storage (4/5/2022)

Thanks for the kind words, Shirley! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (859) 525-2700 if you need anything.