Florence self storage at 8080 Steilen Dr

Friendly & convenient

Today was a rough day for me, but Mr. Steven was very helpful. He got wanted I needed and was very patient with me. I really love this storage unit. I 100% recommend extra storage to anyone who is looking. The facility it well kept and I do not have any issue whatsoever.

Quick, easy and fast. The lady was super nice!!!

After two months of preparation for an upcoming move, on moving day discovered that I fell victim to a moving scam. The moving company no showed on both agreed days, and I was out a substantial amount of money from a deposit I made with a moving broker. Running out of options and time, I began calling storage locations to at least lock down a storage unit to store my items. I called Extra Space Storage and was connected with Steven who is a member of the management team. Steven was extremely helpful, patient, and showed compassion when learning about my moving situation. Steven gave me options on several available storage units in two Florence locations, and even stayed on the line while I drove to both locations to see which unit would be best to store my personal belongings. While assisting me with pricing and reserving a storage unit, Steven also gave me several reputable moving companies that he recommended as possible alternatives to move my belongings on desperate and short notice. I was able to get in contact with S Hedger moving, who became immediately available, and moved my own properly and efficiently to the storage unit within two hours. Steven is a true asset to Extra Space Storage, and I cannot truly express how grateful I am for all that he did to assist in my move. Above and beyond service and would recommend Extra Space Storage for any short and long term storage. Gratefully submitted, Nick

From the get-go very transparent with everything that they do… Polite staff

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Great customer service and the set up was quick and simple! Affordable prices as well!

Haven't been there long but the people have always been nice and very helpful..storage was clean and had no problems with getting in or out of gate or storage area.

Great customer service! Responded quickly to all my questions.

Jennifer was wonderful finding a central location convenient for my move. She also assisted to upgrade my unit size with no hassle. Thankful for finding extra space along with their convenience.

They people I spoke with were able to help me very well. I am in a unique situation where I didn’t need to have my unit for over a month and they were able to help me get the cheapest price I’ve seen compared to their competitors. Great service!

Very easy to work with

Easy to Use Site and Awesome follow up when The Team from the Stellen Drive, Florence, KY location called to follow up and assist sitting up my account!! Jennifer Burdette was very patient and helpful as was Manager Cassidy. Will continue to recommend Extra Space Storage to Friends and Family. From a Happy return Customer Bruce Garner

Excellent service. Very friendly staff Matt was extremely. Helpful. Highly recommend. This place, nice very friendly staff , I would definatly rent a storage from this location again

Great experience signing up! Pleasure to work with!!

Great customer service

Everything was great a quick simple process! I was in and out under 30 minutes. Definitely recommend them for your storage needs.

You guys are great

I had a storage unit for four years had nothing but good experiences would like to say thank you and if I ever need somewhere in the future I definitely will give you a call back. I highly recommend this place for your storage needs

These guys really cheered me up with what I'm going threw i left here in good spirits thanks you guys yall rock and was very friendly staff and professional