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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1713
Intersections/Landmarks
I-75 and Richwood Rd
Directions from the North
Drive south on I-71. Take exit 175 and turn right onto KY-338. Turn left into Shell and follow the road. Our facility will be directly ahead.
Directions from the South
Drive north on I-75. Take exit 175 and turn left onto KY-338. Turn left into Shell and follow the road. Our facility will be directly ahead.
Directions from the East
Drive west on Shorland Dr. Turn left onto US-25 S. Turn right onto KY-338. Cross I-71 and turn left into Shell. Follow the road and our facility will be directly ahead.
Directions from the West
Drive east on Triple Crown Blvd. Turn left onto KY-338 S. Turn right into Shell and follow the road. Our facility will be directly ahead.
Size Disclaimer
*Excludes administrative and insurance fees
June 26, 2022
Posted On Google
Luis answered all my questions about when to vacate the smaller storage unit I’ve been renting. He also informed me about my larger storage unit. Very helpful, informative, and friendly. Great interaction with him!
Response from Extra Space Storage (6/26/2022)
Thanks for the awesome review, Robyn! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Feel free to reach out at any time at 888-storage.
June 24, 2022
Posted On Google
Heather was very nice and very helpful. Helped me with all of the paperwork and information. Facility is clean and easy accessible. Have used this facility in the past and will continue to do so when I need some extra room. Talked to Steve today 09/21/21, he set us up quickly with a new storage unit. This facility is our favorite place for storage. We keep coming back when we need extra space. We use Extra Space Storage for all of our storage needs. It’s a great place.
Response from Extra Space Storage (4/30/2021)
Hi R, thank you for your review! We're so happy to hear that your experience with Heather and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.
June 20, 2022
Posted On Google
Easy access, very clean space. The rental online was simple and ready for us to move in quickly.
Response from Extra Space Storage (6/21/2022)
Hi Matt, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
June 2, 2022
Posted On Google
Quick and Easy. Very professional.
Response from Extra Space Storage (5/31/2022)
Thank you for the excellent rating, Jordell! We are so glad you found our team to be professional and our rental process quick and easy. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
May 26, 2022
Posted On Google
great service with neat and clean space. easy communication.
Response from Extra Space Storage (4/5/2022)
Hi Kul, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!
May 13, 2022
Posted On Google
Great and Safe location on a hill.
Response from Extra Space Storage (5/14/2022)
Thanks for the awesome review, Derek! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (859) 485-9030 if you need anything.
May 10, 2022
Posted On Google
Great customer service!!
Response from Extra Space Storage (3/31/2022)
Thank you for the kind words, B.randey! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.
March 30, 2022
Posted On Google
Clean place, quiet and workers are nice too
Response from Extra Space Storage (3/30/2022)
Hi Brixie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 22, 2022
Posted On Google
Everyone I spoke with was great. They made the process quick and easy. Best of all they made sure I got the best deal around! Thank you
Response from Extra Space Storage (3/22/2022)
Hi, William ! Thanks for the positive review, it means a lot to our team. Please call (859) 485-9030 if you have any questions about your rental.
March 21, 2022
Posted On Google
They was wonderful I got the type of storage I needed right away, the office person was kind and helpful! I will rent here again & let all my friends and family know if they need to storage long term or short term this is the place!??
Response from Extra Space Storage (3/22/2022)
Thanks for the awesome review, Lou! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please give us a call at 888-storage if you need further assistance with your storage needs.
March 18, 2022
Posted On Google
I needed space for my son moving to Kauai and big Lou in the front helped find the perfect extra space.will be coming back for my parents estate hopefully later than sooner. 5 stars!
Response from Extra Space Storage (3/18/2022)
Thank you for the kind words, Sam. We're glad Lou was able to help! Our team is here to serve you, so give us a call at (859) 485-9030 if you need any future assistance.
March 18, 2022
Posted On Google
Amazing customer service! I definitely recommend! Luis was extremely helpful and has such a great personality! Thank you so much!
Response from Extra Space Storage (1/18/2020)
Thanks so much for your review, Teresa! We are thrilled to hear you are happy with the service you received from Luis! Your recommendation means a lot to us!
February 18, 2022
Posted On Google
Wonderful staff and management
Response from Extra Space Storage (2/18/2022)
Thanks for the review, Hayden! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 18, 2022
Posted On Google
Service was great and place was spotless!
Response from Extra Space Storage (2/18/2022)
Hi Amanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
February 18, 2022
Posted On Google
Friendly and understandable staff
Response from Extra Space Storage (2/18/2022)
Hi, Chad ! Thanks for the positive review, it means a lot to our team. Please call (859) 485-9030 if you have any questions about your rental.
February 11, 2022
Posted On Google
Everything was so professional, and they were very accommodating to our needs! I highly recommend Extra Space on Richwood Road in Walton!
Response from Extra Space Storage (2/12/2022)
Thanks, Sarah, For such a generous rating! We strive to provide accommodating and professional staff so it's great your experience reflects that. We are here to help! Please give us a call at 888-storage if anything comes up!
February 7, 2022
Posted On Google
Great people very easy to communicate with, great facilities.
Response from Extra Space Storage (2/7/2022)
Greg! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Please stop by the office if you need anything.
January 28, 2022
Posted On Google
The website had an error at the time of signing up for the unit. Called the support number and had an awesome experience. After completing the rental the office of the location I was renting from called me directly to answer questions and provided me with some general information regarding the facility. Signing up for the rental and online account was all super easy. Will definitely return as a customer in the future.
Response from Extra Space Storage (2/5/2022)
Hi Karl, thanks so much for your review! We are thrilled to hear your experience was awesome. We are here to help with any future storage needs! Stop by our office if you need assistance or have any questions.
January 22, 2022
Posted On Google
Always a pleasure with Luis!!! Excellent customer service!!!
Response from Extra Space Storage (1/22/2022)
Thanks for the positive review, Brittany! We are glad you had a great experience with Luis. Don't hesitate to reach out to us at 888-storage if you need anything!?
January 20, 2022
Posted On Google
Great facility and the staff is top notch
Response from Extra Space Storage (1/20/2022)
We think our team is great too! Thanks for the positive review, Philip. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.