Extra Space Storage facility on 6708 Preston Hwy - Louisville, KY
(345 REVIEWS)

Louisville self storage at 6708 Preston Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0457

Directions

Intersections/Landmarks

Fern Valley Rd and Preston Hwy

Directions from the North

Drive south on Preston Hwy. Pass Fern Valley Rd and continue south. Our facility will be on your right.

Directions from the South

Drive north on Preston Hwy. Pass Outer Loop and continue north. Our facility will be on your left.

Directions from the East

Drive west on Fern Valley Rd. Turn left onto Preston Hwy. Our facility will be on your right.

Directions from the West

Drive east on Fern Valley Rd. Turn right onto Preston Hwy. Our facility will be on your right.

Frequently Asked Questions at 6708 Preston Hwy

Are there storage facilities near the Louisville International Airport?

Where are storage facilities located in Louisville?

Where can I store my camper in Louisville?

Where can I store my boat in Louisville?

Can I rent a climate-controlled storage unit in Louisville?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Cecilea M.

Posted On Google

OVERALL RATING

Pretty quick and easy, and the web prices are pretty good.

Response from Extra Space Storage (6/28/2022)

Thank you for the excellent rating, Cecilea! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage.

June 27, 2022

Big M.

Posted On Google

OVERALL RATING

Very nice guy and excellent service.

June 24, 2022

donetta t.

Posted On Google

OVERALL RATING

Scott was very kind and very informative. He made the process go smooth

Response from Extra Space Storage (6/24/2022)

Hi Donetta, thank you for your review. We're glad Scott was very kind, very informative, and made the process go smoothly. Stop by our office if you need assistance or have any questions.

June 22, 2022

Jessica B.

Posted On Google

OVERALL RATING

T was great to deal with and so helpful. She made my rental so easy. Very nice storage units.

Response from Extra Space Storage (6/23/2022)

Hi Jessica, thank you for your review. We're glad T was great to deal with, so helpful, and made your rental so easy. As always, give us a call at 888-storage if you need anything.

June 21, 2022

Tammy J.

Posted On Google

OVERALL RATING

Yes I had went to my storage unit and I thought I had the right key ..none of them worked , so I called Scott in the office to see if he could help me he came right out and was very very nice and was able to help me with my key situation and get me right in to the unit .I was very grateful .It was great customer service .Thanks Scott

Response from Extra Space Storage (6/22/2022)

Hi Tammy, thank you for your review. We're glad Scott came right out, was very very nice, and was able to help you with your key situation. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 18, 2022

Daniel M.

Posted On Google

OVERALL RATING

Very professional staff. Fast friendly, reasonable rates and a super neat / clean space.

Response from Extra Space Storage (6/18/2022)

Thanks for the awesome review, Daniel! We work hard to provide our customers with professional and friendly staff and a clean and fairly priced facility so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (502) 969-9986 if you need anything.

June 2, 2022

Josh L.

Posted On Google

OVERALL RATING

Great price, straight forward online application, and unit access. Good AC in the climate controlled unit. Some issues not being able to get into my unit after hours the first time trying to move-in because it was locked by ExtraStorage and it was a little frustrating that the units only use specialized cylindrical locks now that my ExtraStorage Disk Lock can't be used for. Ceiling light bulb also missing in my storage unit.

Response from Extra Space Storage (6/2/2022)

Thank you for taking the time to share your experience, Josh. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

May 31, 2022

Frances C.

Posted On Google

OVERALL RATING

Scott took care of most of the issues I had from the night before with a different agent. You can't ask for a better customer service specialist than him. Job well done sir! Thanks again

Response from Extra Space Storage (6/1/2022)

Thank you for the kind words, Frances! We're glad Scott took care of most of the issues you had from the night before with a different agent. We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.

May 31, 2022

Matthew B.

Posted On Google

OVERALL RATING

clean units, well maintained. convenient Scott from another location covering for this locations closed hours was able to close the deal for me in one call with the best rates. Highly recommend

Response from Extra Space Storage (6/1/2022)

Hi Matthew, your recommendation is appreciated! We make it a priority to provide clean, well-maintained, and convenient facilities and are so glad to hear your experience reflects that. We are so happy you are satisfied with your rental rate! Don’t hesitate to stop by the office if you need anything.

May 30, 2022

iron m.

Posted On Google

OVERALL RATING

Had a great easy experience with Scott.

Response from Extra Space Storage (5/31/2022)

Iron, we are so happy to hear that Scott could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.

May 25, 2022

Tonya F.

Posted On Google

OVERALL RATING

I needed to close my office and I didn't have room at home to move the furniture there. I called Extra Space and the had the size I needed. Filled in the application online and received my code for the gate online. Easy.

Response from Extra Space Storage (5/26/2022)

Wow, thanks for the great review Tonya! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (502) 969-9986.

May 15, 2022

Mike W.

Posted On Google

OVERALL RATING

People were nice. Storage unit seems a little dusty & dated.

Response from Extra Space Storage (5/15/2022)

Hi Mike, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. If you ever need anything, feel free to stop by.

May 12, 2022

Jeff W.

Posted On Google

OVERALL RATING

Had my car in storage for two years and it was an awesome experience. I highly recommend this location.

Response from Extra Space Storage (5/13/2022)

Thank you for being a loyal customer and recommending us, Jeff! We are thrilled to hear your experience was awesome. Stop by our office if you need anything in the future!

May 11, 2022

Donald D.

Posted On Google

OVERALL RATING

Scott and T are awesome! They were able to hook me up with two storage lots right next to each other for my trailers. I couldn’t of been happier with the service!

Response from Extra Space Storage (5/11/2022)

We think Scott and T are great too! Thanks for the positive review, Donald. We're glad they were able to hook you up with two storage lots right next to each other for your trailers. Stop by our office if you need anything in the future!

May 8, 2022

Emily M.

Posted On Google

OVERALL RATING

The lady that helped me name was Ms.Tee! This woman went above and beyond to help me get my storage unit. Very thorough with my lease, of course I had questions. She was able to walk me thru all of it, very detailed oriented. When it was time for me to go to my unit she drove over with me, made sure my gate code worked. Open the door up for me and made sure my lock worked. No one has ever went out of their way and was as genuine as this woman. If it wasn't for going the extra mile for me I really don't think I would have been able to get my unit. If anyone needs a storage unit please go see Extra Space and ask for Ms.Tee she is the one!!!!! If you get to read this, you helped me out way more than you'll ever know, not sure if thank you is saying enough!!!!

Response from Extra Space Storage (5/9/2022)

Hi Emily. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms.Tee. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

May 6, 2022

Bobby L.

Posted On Google

OVERALL RATING

They had exactly the space I was looking for and at a great price! Staff was super helpful too.

Response from Extra Space Storage (5/6/2022)

Hi Bobby!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (502) 969-9986 or stop by the facility!

April 30, 2022

Shenika B.

Posted On Google

OVERALL RATING

Love the fact that the person was very knowledgeable and help me ever step of the way. Great customer service!!!

Response from Extra Space Storage (4/30/2022)

Thank you for the kind words, Shenika! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage.

April 24, 2022

Ms. D.

Posted On Google

OVERALL RATING

My experience with T. was awesome. She was really patient and helpful even though I was being very indecisive. She walked me through everything and made it so easy. I was able to do everything online and go to my storage unit. I chose them bc I am currently in a storage facility that COSTS MUCH MORE WITH LESS BENEFITS/FEATURES. I am so grateful that their hours are much longer than 530pm everyday. T made the process and switching so much easier and smoother. I left there feeling satisfied and valued. The customer service there was AWESOME SAUCE!! Great place to rent an accessible storage room.

Response from Extra Space Storage (4/24/2022)

Hi Ms., thanks so much for your review! We are thrilled to hear your experience with T. was awesome. We're glad she was really patient, helpful, and walked you through everything. We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

April 19, 2022

Jess S.

Posted On Google

OVERALL RATING

Love the site Manager, he is always attentive and a perfect gentleman. Decent prices and safe for all types of belongings.

Response from Extra Space Storage (4/19/2022)

Thank you for your kind words, Jess. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 19, 2022

Dereck D.

Posted On Google

OVERALL RATING

Scott, took my call from another store and worked with me to get me in contact with the right person. I found Scott to be very helpful and professional. Thank you for the great service!

Response from Extra Space Storage (4/19/2022)

Hi Dereck, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Scott! Don't hesitate to reach out to us at 888-storage if you need anything!?