Louisville self storage at 4605 Wattbourne Ln

The manager was very professional and showed the space to me and how to enter the facility. The grounds and interior spaces were very clean and kept.

I was able to book a unit online without difficulty. I received my gate code and unit number immediately via email and text. When I went to the facility my gate code didn’t work but Sandy was very helpful and gave me a solution. She also personally took me to my unit and showed me how everything worked. Highly recommend this location!

Great service!

Experienced a “no bs” rep, whom actually posesses the computer skills necessary to the job (time saver) and found the facility to be very well kept. —However, i feel once a rental of any sort is paid for, the customer should be able to access THEIR RENTAL 24/7, not just the 6am-10pm window offered; simple, “no bs” mathmatics in the common sense world. -1??

Ever nice

I had the pleasure of working with Patricia while trying to get a second unit for our business. We ran into an issue on our initial phone call. But she called me back quickly once she figured out what happened and how we can resolve. I appreciate her proactiveness and her demeanor in customer interaction. She made the process easy and was more than willing to walk me through what I needed. You don't get many people like this!

Store Manager Sandy Davis was such a pleasure to deal with. I had arrived at 5:30pm right after work and she had no problems dealing with me and welcomed me right away. She was very helpful and patient when I wanted to write down prices and take photos of the unit to get the best idea of what size would best fit my needs. I was planning to get with my boyfriend since he knew dimensions better than myself and get back with her, especially being it was the end of her day. After careful consideration and her talking me through my needs for the unit, she helped me decide which size was best. Again, she was very patient. We even got to talking about our personal life some too. She definitely built rapport with me which was nice coming from my sales background as well, I know how hard it can be sometimes! She is a sweet lady and welcomed me back with questions any time. Or even just to chat about anything! I highly recommend Extra Space Storage on 4605 Wattbourne Ln. Louisville, KY 40299. Thank you Sandy!

Sandy was super helpful in getting our unit all set up and get the right size for our needs. She was very professional and courteous. It was very easy to get set up.

Wonderful helpful with all my storage needs very friendly fast. So if you need a space call Sandy today tell her Barbara sent you...

Very helpful with the transition and explaining everything.

Sandy was wonderful. Such a quick, and easy rental process. Couldn’t have been a more pleasant experience!

Sandy was great helping us start the storage process! Very professional and informative!

Very helpful with all storage questions ????

This is the second time I’ve rented a unit from Extra Space because they are so wonderful! They are honest and upfront about your options, and I love getting to see the unit before making my decision. I highly recommend Extra Space Storage!

Sandy was so nice and very helpful. I haven't had a bad experience yet. Would definitely recommend for your storage needs.

Very helpful with all storage questions ????

My experience was a amazing at Extra Space Storage. The lady in the front office was so helpful and was able to do extra work to get us the best deal for our need.

Great friendly staff Super polite and helpful.

Sandy was great to work with! She made things quick and simple to rent!

Manager on site was friendly and helpful. A great professional in every contact I had with her.