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Louisville Self Storage at 4605 Wattbourne Ln.
Read 204 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0668
Recent Customer Reviews About This Facility
20 of 204 reviews
January 12, 2021
Bob Hopkins
Posted On Google
Super friendly, professional, easily signed up for unit, extremely clean and very secure units.
Response from Extra Space Storage (1/12/2021)
Hi Bob, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.
December 29, 2020
Michelle Ferrigno
Posted On Google
Ask for Sandy... She is amazing. ??
Response from Extra Space Storage (12/30/2020)
Thanks, Michelle! We’re happy to hear you had a great experience with Sandy. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 16, 2020
Trucking Reality
Posted On Google
Just rented storage unit. Sandy was real helpful. Very knowledgeable of her job. You dont see this much any more. She seems like a very sweet person and im sure a asset to your company.
Response from Extra Space Storage (12/17/2020)
Trucking, we are so happy to hear that Sandy could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.
December 11, 2020
Ron Boone
Posted On Google
Great folks and friendly service. Facility is very clean and well maintained.
Response from Extra Space Storage (12/12/2020)
Hi Ron, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
December 8, 2020
Eric Longo
Posted On Google
Sandy was very professional and easy to work with. The unit was as described.
Response from Extra Space Storage (12/8/2020)
Hi Eric, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience with Sandy. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 5, 2020
C J
Posted On Google
Sandy has been extremely kind and helpful from move in day to move out. I had a horrible customer service experience with CJ at a different location a few months ago while trying to store my car just a few hours before leaving for a work deployment. CJ was extremely unprofessional and even made moves as if she was going to hit me while I was trying to complete the move in process. Fortunately, I was able to find a different location there in which I found Sandy who again was kind and helpful in getting the storage unit rented. Thank you Sandy for everything you are absolutely wonderful in spirit and energy.
Response from Extra Space Storage (12/5/2020)
Hi C, thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sandy. We would really like the chance to speak with you about your poor experience at a separate location. Can you please give us a call at 888-storage? We want to make sure we are always offering a consistently great experience.
November 30, 2020
Donna Wisdom
Posted On Google
Sandy was very helpful and knowledgeable. I’m so exited to have some extra space! ??
Response from Extra Space Storage (11/30/2020)
Thank you for the review, Donna! We pride ourselves on having a friendly, accommodating staff and are so happy Sandy was able to assist you. Please give us a call if you have any questions!
November 30, 2020
chingping shih
Posted On Google
Its great place and great customer service. Ms Sandy and Ms Ellen are very nice and helpful.
Response from Extra Space Storage (12/1/2020)
Thank you for the kind words, Chingping! We're committed to providing excellent customer service. We're glad Ellen was very nice and helpful. Don't hesitate to reach out at 888-STORAGE if you need anything!
November 20, 2020
Stephen Buckley
Posted On Google
I would choose extra space storage over any other Storage place sandy is the best she help me find a best unit for my truck and my house hold goods
Response from Extra Space Storage (6/26/2019)
Hi Stephen, thank you for your review. We're glad Sandy was able to help you find the unit that would fit your storage needs. Let us know if we can do anything to assist you!
November 16, 2020
Leisa Korn
Posted On Google
Sandy was very helpful and professional. Office was also very clean! I would absolutely recommend this storage company!
Response from Extra Space Storage (11/16/2020)
Thanks, Leisa. We are thrilled you had a great experience with Sandy! If there is anything we can do for you, please let us know at 888-storage.
November 5, 2020
David Stevenson
Posted On Google
Sandy was very helpful and professional.
Response from Extra Space Storage (11/6/2020)
Thank you for taking the time to leave a positive rating, David! We’re happy Sandy was very helpful and professional. Call us if there is anything else we can do to assist you!?
October 31, 2020
Susan Goodgine
Posted On Google
Great space and service, but too expensive.
Response from Extra Space Storage (10/19/2019)
Thank you for choosing Extra Space Storage Susan. We're here to help if you have any questions or need assistance with your rental! Call us at (502) 491-9928 with any questions!
October 19, 2020
Cynthia Gant
Posted On Google
They were friendly, professional and help me with getting a unit.
Response from Extra Space Storage (10/19/2020)
Hi Cynthia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
October 15, 2020
Marc Renee Stevenson
Posted On Google
Sandy was great to work with! Very efficient and timely.
Response from Extra Space Storage (10/16/2020)
Thanks for leaving a positive rating, Marc Renee! We are happy to hear about your great experience with Sandy. Don't hesitate to reach out if you need anything!?
October 10, 2020
Mary Jean Ciresi
Posted On Google
Sandy was very informative, friendly & knowledgeable. She was very patient with me as I had reserved a space & a family matter interfered! I appreciate the customer service she had shown.
Response from Extra Space Storage (10/10/2020)
Hi Mary Jean, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
October 7, 2020
Jennifer Martin
Posted On Google
Sandy was awesome, very helpful and helped in all ways possible
Response from Extra Space Storage (10/7/2020)
Thank you for the kind words, Jennifer. We're glad Sandy was able to help! Our team is here to serve you, so give us a call at (502) 491-9928 if you need any future assistance.
October 6, 2020
Vanessa Young
Posted On Google
I received the best customer service from a wonderful person by the name of Ellen. She was very helpful, patient and was able to give our company the storage options we needed. Thank you again Ellen!! #4605 Wattbourne Ln Louisville, KY 40299
Response from Extra Space Storage (10/7/2020)
Thank you for the kind words, Vanessa! We're committed to providing excellent customer service. We're glad Ellen was very helpful, patient and was able to give our company the storage options you needed. Call us if there is anything, we can do to assist you.
October 2, 2020
Lisa Hutchinson
Posted On Google
I like that they have it gated. Also, the building doors have a magnetic latch that you can put on a timer. What I don't like about Extra Space Storage is that if you're 1 or 2 days late with a pymt they call AND email to remind you. They're supposed to give you a 5-day grace period. The other two things is they do not give any consideration or grace for people who have been out of work due to health issues AND they have raised my rent TWICE in a 14-month period!!
Response from Extra Space Storage (10/3/2020)
Thanks for your feedback, Lisa. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
October 1, 2020
David Plotner
Posted On Google
Easy to sign up for account, very clean location and storage units
Response from Extra Space Storage (5/25/2019)
Thank you for choosing Extra Space Storage David. We're here to help if you have any questions or need assistance with your rental! Call us at (502) 491-9928 with any questions!
September 25, 2020
Micaela Fitzpatrick
Posted On Google
Sandy is wonderful! She provided excellent customer service, and the storage unit was exactly what we needed.
Frequently Asked Questions at 4605 Wattbourne Ln
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Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
S Hurstbourne Pkwy and Watterson Trl
Directions from the North
Drive south on S Hurstbourne Pkwy. Turn left onto Wattbourne Ln. Our facility will be on your left.
Directions from the South
Drive north on S Hurstbourne Pkwy. Turn right onto Wattbourne Ln. Our facility will be on your left.
Directions from the East
Drive west on Bardstown Rd. Turn right onto S Hurstbourne Pkwy. Turn right onto Wattbourne Ln. Our facility will be on your left.
Directions from the West
Drive east on Bardstown Rd. Turn right onto S Hurstbourne Pkwy. Turn right onto Wattbourne Ln. Our facility will be on your left.