Extra Space Storage facility on 2801 N Hurstbourne Pkwy - Louisville, KY
(146 REVIEWS)

Louisville self storage at 2801 N Hurstbourne Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7577

Directions

Intersections/Landmarks

N Hurstbourne Pkwy and Westport Rd

Directions from the North

Drive south on N Hurstbourne Pkwy. Pass Westport Rd and continue south. Our facility will be on your left.

Directions from the South

Drive north on N Hurstbourne Pkwy. Pass Park Rd and continue north. Our facility will be on your right.

Directions from the East

Drive west on Westport Rd. Turn left onto N Hurstbourne Pkwy. Our facility will be on your left.

Directions from the West

Drive east on Westport Rd. Turn right onto N Hurstbourne Pkwy. Our facility will be on your left.

Frequently Asked Questions at 2801 N Hurstbourne Pkwy

Does 2801 N Hurstbourne Pkwy have 24 hour access self storage?

Are storage units climate controlled at 2801 N Hurstbourne Pkwy?

What can a storage unit be used for at 2801 N Hurstbourne Pkwy?

Does 2801 N Hurstbourne Pkwy offer short term self storage options?

How secure are storage units at 2801 N Hurstbourne Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 18, 2022

Kelly H.

Posted On Google

OVERALL RATING

Lindsay was amazing and so helpful getting our rental unit set up. She made the entire process easy and painless. I would highly recommend working with her!!

Response from Extra Space Storage (6/18/2022)

Thank you for the excellent rating, Kelly! We're happy Lindsay was able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

June 18, 2022

Andrea H.

Posted On Google

OVERALL RATING

Management and the service is awesome!

Response from Extra Space Storage (6/18/2022)

Thank you for the kind words, Andrea! We're committed to providing excellent customer service. We are always available at 888-storage to help!

May 30, 2022

Teresa R.

Posted On Google

OVERALL RATING

I am very pleased with your facility! The automatic, wide, sliding entrance doors are a plus! I went to the facility yesterday for the first time to unload some items, it was packed, so I decided to come back later and when I did there were only two cars in the lot and one seemed to be an unmarked police car, which was great because by the time I was loading my cart for the second time, myself and the unmarked car were the only ones there and it was early evening, so I felt very safe. I only have one suggestion, which does not change my rating at all, it would be nice if there was a cart with upright bars or separators so you could place your art in an upright position instead of laying it flat and stacking it.

Response from Extra Space Storage (5/30/2022)

We appreciate you taking the time to share your feedback, Teresa. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property. We appreciate your suggestion and will be sure to review it internally! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 27, 2022

Traycie H.

Posted On Google

OVERALL RATING

Shes awesome very professional and knowledgeable.

Response from Extra Space Storage (5/28/2022)

Thank you for the kind review, Traycie. We're glad our team was professional and knowledgeable! Our team is here to serve you, so give us a call at (502) 208-1230 if you need any future assistance.

May 25, 2022

Michael K.

Posted On Google

OVERALL RATING

This is the best stoage comapny I have used. The front office is extremely friendly and helpful. Facility is very clean. I have a unit on the second level and it is very easy to access with the elevators. I highly recommend this Extra Space location.

Response from Extra Space Storage (5/26/2022)

Thanks for the kind words, Michael! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 208-1230 if you need anything.

May 16, 2022

Matthew T.

Posted On Google

OVERALL RATING

Very helpful, professional and polite. Would highly recommend

Response from Extra Space Storage (5/16/2022)

Thank you for the kind remarks, Matthew! We're so happy to hear we have your recommendation! Let us know if we can?do anything else to help at 888-storage.

May 16, 2022

Emmy A.

Posted On Google

OVERALL RATING

LINDSAY WAS FANTASTIC!! What a knowledgeable and helpful gal - SO nice & just made everything so easy.

Response from Extra Space Storage (5/16/2022)

Thank you for the excellent rating, Emmy! We're happy Lindsay was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 13, 2022

sara j.

Posted On Google

OVERALL RATING

Lindsay is incredibly helpful, along w the whole staff. What a great and safe location to keep any of your personal belongings. We thank you so much!

Response from Extra Space Storage (4/2/2022)

Thank you for the kind words, Sara. We're glad Lindsay was able to help! Our team is here to serve you, so give us a call at (502) 208-1230 if you need any future assistance.

May 4, 2022

tyson f.

Posted On Google

OVERALL RATING

Misty, Karen and Rebekah were so helpful and getting me a unit in the time I needed it the most. They were so informative and help me understand what I needed to feel safe storing my belongings.

Response from Extra Space Storage (5/4/2022)

Hi Tyson, thank you for your review. We're glad Misty, Karen, and Rebekah were so helpful and got you a unit in the time you needed it the most and were so informative. Security is our top priority and we appreciate that you have trusted us with your belongings! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.

April 24, 2022

Omar E.

Posted On Google

OVERALL RATING

They raise prices exponentially

Response from Extra Space Storage (4/25/2022)

Hi Omar, thank you for sharing your feedback with us. We understand rate increases are frustrating, and are sorry to hear you are unsatisfied. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

April 19, 2022

Tracy T.

Posted On Google

OVERALL RATING

It’s refreshing to experience such a high level of customer service. My out of state siblings and I needed to quickly relocate and store several lifetimes worth of accumulation; Lindsey was a genuine godsend and has made every aspect of our long distance storage challenge as easy as possible. She understood our logistic challenges and offered a viable solution every single time. Lindsey has true INTEGRITY and is an absolute asset to this company. Thank you for everything.

Response from Extra Space Storage (4/19/2022)

Hi Tracy, we appreciate you taking the time to share your experience with us! We agree, Lindsey is such an asset to our team! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for choosing Extra Space Storage for your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 9, 2022

Lonnie R.

Posted On Google

OVERALL RATING

Lindsey was great to talk to and deal with, great experience!

Response from Extra Space Storage (4/9/2022)

Thanks for the positive review, Lonnie! We are glad you had a great experience with Lindsey. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 2, 2022

Amelia B.

Posted On Google

OVERALL RATING

Lindsey has been amazing with helping out my family and our storage unit holding our grandpa's stuff. Super helpful and pleasant even through stressful times.

Response from Extra Space Storage (4/2/2022)

Thank you for the kind review, Amelia. We're glad Lindsey has been amazing, pleasant, and able to help! Our team is here to serve you, so give us a call at (502) 208-1230 if you need any future assistance.

April 2, 2022

Dameon H.

Posted On Google

OVERALL RATING

Lindsey is awesome! She is extremely helpful and friendly. Extra Space is lucky to have her!

Response from Extra Space Storage (4/2/2022)

Hi Dameon, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, extremely helpful staff, so we are thrilled to hear that you had such a positive experience renting with Lindsey! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 2, 2022

Lierin M.

Posted On Google

OVERALL RATING

Amazing!! So helpful through this experience. So thankful for her!

Response from Extra Space Storage (4/2/2022)

Thank you, Lierin, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (502) 208-1230 if anything comes up!

March 30, 2022

K G.

Posted On Google

OVERALL RATING

Needed a storage for myself, moving back home w/ mom :) David was the best!, very assertive and Answered all my questions and helped me get everything I need! Great customer service

Response from Extra Space Storage (3/30/2022)

Thanks for taking the time to leave us a review, K! We are so glad David could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 26, 2022

hilla m.

Posted On Google

OVERALL RATING

We went in needing to know the sizes of storage units available. Lindsey was great and showed us one that we saw online and was able to get us signed up very easily.

Response from Extra Space Storage (3/27/2022)

Thank you for the excellent rating, Hilla! We're happy Lindsey was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage!

March 26, 2022

Thomas M.

Posted On Google

OVERALL RATING

Lindsey was very helpful and accommodating. The facility is clean and our items were on great shape when we picked them up.

Response from Extra Space Storage (3/27/2022)

Hi Thomas, thank you for your review! We're so happy to hear that your experience with Lindsey and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

March 25, 2022

J T.

Posted On Google

OVERALL RATING

We are so grateful for Lindsey - she is so kind and helpful!

Response from Extra Space Storage (3/26/2022)

Thank you for the great rating, J. We're glad Lindsey was kind and able to help! Our team is here to serve you, so give us a call at (502) 208-1230 if you need any future assistance.

March 25, 2022

Chris W.

Posted On Google

OVERALL RATING

Came in right at closing and Lindsey went the extra mile to insure that I got the space ineeded..Highly recommended!

Response from Extra Space Storage (3/26/2022)

Thank you for your review, Chris. We are happy to hear Lindsey went the extra mile to meet your storage needs. Your recommendation means so much to us! As always, give us a call at 888-storage if you need anything.