Mary
November 6, 2026
I’ve been a long time Customer at Extra Space Storage. Recently got notice of an increase. I spoke with Adolfo at one of the Woburn facilities and he was able to work something out that made the monthly rent more affordable. He was so kind and went the extra mile to make sure I felt comfortable, so as far as I’m concerned, Adolfo, on a scale of 10 was a 15. And honestly, I’ve had similar experiences with everybody at that Woburn location. One name I remember is John, but there are others as well. If you’re thinking about a place to store Your furniture and possessions I highly recommend Extra Space Storage.
We deeply cherish your loyalty and kind words about Adolfo and John. It means so much to us to hear that Adolfo was able to work something out to make your monthly rent more affordable and that he went the extra mile to ensure you felt comfortable. We're thrilled that you rated his service as a 15 on a scale of 10 - that's exactly the kind of exceptional customer care we strive for at our Woburn location. We're also pleased to know that you've had consistently positive experiences with our entire team there, including John and the other staff members. Your long-time loyalty as a customer is truly valued, and we're honored that you would recommend Extra Space Storage to others looking for a place to store their furniture and possessions. Thank you for taking the time to share this wonderful feedback about our Woburn facility team!
Extra Space Storage (1/2/2026)
Google Review